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    Zips Car Wash

    2.3 (18 reviews)

    Services - Zips Car Wash

    Car wash

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    I've been a remember of the unlimited car wash program for a few years now. I have been generally satisfied up until recently when I went to get my car washed and my car was damaged. I got chips all over the front of my car from the car wash. I went through filing a claim which was denied. The reason I was told is that they "found no evidence of a 4-6 inch in length and 1/4-1/2 inches tall pattern or any other consistent damage" and no one else filed a claim that day. Both of those statements were false. The attendants told me there were other people that filed claims that day. As you can see from the pictures there is consistent pattern and I have consistent chips all over the front of my car and windshield. I appealed the decision in which they told me to contact my insurance company instead of taking care of a loyal customer. Needless to say, I will be cancelling my membership and taking my business elsewhere. Zips is not interested in taking care of their customers when something goes wrong and your car is ruined from their car wash. Best bet is to go somewhere else that will take care of you.

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    1 year ago

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    Zips Car Wash

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    7 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Young man help me with my membership and gave me the number to call. A little out my way but appreciated the help on the this visit

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    4 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    5 years ago

    Worse car wash ever. It use to be good when they first opened. No cleaners or towels.

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    5 years ago

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    5 years ago

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    5 years ago

    Since management changed, the place has gone downhill. Ruins your paint, vacuums are often down. Don't waste your hard earned $$$$.

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    6 years ago

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    Galleria Express Car Wash

    Galleria Express Car Wash

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    I want to take a moment to send a shout out to Galleria Express car wash... the gentleman of the…read moreday is "Phil". I just so happened to be visiting Matthews after a recent move and when I pulled up was having troubles with the payment machine due to my error...and a sweet guy name Phil came to assist me.... but the funny thing about it was I had been going there on their monthly special for sometime now over a year and just the fact that he knew me and was asking where had I been? I mean it was just so nice to know that the old Customer Service still stands strong where businesses knew all of their patrons by face or name...THANK YOU so much Phil for being so cordial and kind and making my day! I hadn't been there in months and to be recognized was nice! I will be referring Galleria Express every time I can and come back to the city of Matthews.... KUDOS to you Phil! Take care.

    I love the touch-less option at this car wash I hate how the brushes scratched my previous car but…read morewith my new car I've only been using the touch-less option and man oh man can I see the difference the shine my car has after a wash here is *chefs kiss* amazing!! definitely recommend this car wash to anyone who actually cares about their car you can't beat the quality of their services. They also offer monthly memberships which makes it super convenient especially for someone like me who cleans their car weekly. Definitely worth the price!!

    Zips Car Wash - carwash - Updated May 2026

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