On 12 February of 2026 our new 2026 Hyundai Sonata incurred a cracked windshield. When the vehicle…read moreentered under the first upper brush there was a loud bang. Upon exiting the SolarShine Express Car Wash the vehicle was examined but no noticeable damage was found. Later that afternoon we observed a large crack in the windshield. A claim was filed with SolarShine and this was the response: Dear Mr. Moller, Thank you for taking the time to bring your concerns to our attention regarding your recent visit to SolarShine Express Car Wash. We truly appreciate the opportunity to review your claim. After carefully inspecting the vehicle and reviewing our camera footage from the time of your wash, we did not observe any malfunction or irregular operation of our equipment. Our wash system was functioning properly, and our brushes are designed with controlled, light pressure that would not cause damage to a windshield that is not already compromised. Attached to this email are photos showing what appears to be a rock chip in the windshield. The crack in the glass runs directly through this area. Unfortunately, even a small rock chip can significantly weaken the integrity of the windshield. When glass that has been heated by the sun is suddenly exposed to cold water, the rapid temperature change can cause the glass to expand and contract quickly. If a chip is present, this thermal stress can cause a crack to spread from that point. Based on our findings -- including the presence of the apparent rock chip and confirmation that our equipment was operating normally -- we are unable to accept responsibility for the damage and must respectfully deny the claim. We certainly understand how frustrating windshield damage can be, and this is not the outcome anyone hopes for. If you have any additional information you would like us to review, please feel free to share it. We value you as a customer and appreciate your understanding. -SolarShine Express Car Wash

This place has declined rapidly it used to be a great place to go. No any longer this was my last…read moreattempt will not go back and recommend people avoid this place until they get back to the place they once were ! Today I went through and my truck came out dirty ! Paid for top wash and got nothing in return but a dirty vehicle and out my cash ! Half the equipment was not working and no one is prepping the cars to offset there equipment failure! Zero stars !!!!

First in line this morning. Friendly staff. Very efficient. Great vacuums, towels and cleaning…read moresupplies.

This is my second favorite car wash in the greater CLT area! They do a great initial scrub and…read moretheir drive through brushes are thorough. It's a little pricier than other, similar car wash spots, but I think they know they're the only game in the area (again, I still think they're totally worth it, if I can't find my favorite). At Halloween they also do a "spooky wash" / it's not for kids, but it's a lot of fun! They have free vacuums, sprays and terry towels to take care of the interior after the exterior gets a shine! You won't be disappointed here!!

I did the 24h touchless carwash and it was quick and easy. The wash was excellent for the price.read more

I want to take a moment to send a shout out to Galleria Express car wash... the gentleman of the…read moreday is "Phil". I just so happened to be visiting Matthews after a recent move and when I pulled up was having troubles with the payment machine due to my error...and a sweet guy name Phil came to assist me.... but the funny thing about it was I had been going there on their monthly special for sometime now over a year and just the fact that he knew me and was asking where had I been? I mean it was just so nice to know that the old Customer Service still stands strong where businesses knew all of their patrons by face or name...THANK YOU so much Phil for being so cordial and kind and making my day! I hadn't been there in months and to be recognized was nice! I will be referring Galleria Express every time I can and come back to the city of Matthews.... KUDOS to you Phil! Take care.

Fantastic facility, well maintained and extremely clean. Not too many of these spots left and the…read moreowner maintains it perfectly! Everything works!

This place is absolutely amazing and the owner is so kind, helpful, and friendly. A little back…read morestory we have a 35 ft travel trailer. Our new home does not allow for RV's of any kind to be pulled into the neighborhood. We were kind of in a pickle and really didnt know how we were going to wash our rig thats been sitting for a year. Looked around at some truck washes and it seemed like no one really wanted to help. I was going to give up and saw this place and thought well lets just drive by and see if one of their wash bays would be big enough to wash it there. We swung by and parked, went to check the specs, and the owner came out and made us feel comfortable about washing the rig there. The wash bay cleared the rig with no problems and now shes all clean. Thank you so much!!

I have a Chevrolet Silverado Lt Black I got a referral to go to this place for a detail to get…read morewater spots out of my car. I took it there the day before the appointment. They told me that they were going to be able to get the water spots out. I got the car back Saturday mind you it was there from 8 AM. No one ever called me and I went there at 5:45 and my car was parked off to the side. and they never got the water spots out. Also the car was never vacuumed on inside or vacuumed on the seats or seats. Cleanne and I pay $246 and I have the nerve to give me only $88 back don't ever go to that place. Save your a head ache. Terrible Customer Service and the place has no phone number. You're calling the office and they don't answer your phone calls. They may call you back the worst ever.

Washed twice this week with all the pollen. The hand wash experience is exceptional. Team is very…read morefriendly; thorough cleaning; and like half the cost elsewhere. One of the managers graciously welcomed me and asked any areas to focus on (three kids so crumbs in the way back!). You can show up whenever but booking appointments online makes easy to schedule into the week. We love it.

I started going to this car wash because the one closest to my home went up in price. IMO no basic…read moremachine car wash should cost more than $10 ESPECIALLY when it doesn't even fully wash your car. I'm thoroughly annoyed that now this car wash is also $15 for a basic wash that doesn't completely wash my car. I am not the kind of person to pay $20+ for a machine wash. I refuse. If I'm paying for a machine to wash my car, MY CAR SHOULD BE WASHED. There was still grime, bugs, and bird poop all over my car. (I didn't get pics of the 3 bird poop spots I had to scrub off). I do appreciate they have a free air pump though ... the only reason I gave 2 stars instead of 1

I have been an Ultimate unlimited customer since they opened with excellent results. I have only…read morebeen met by friendly personnel will to assist me if any assistance is needed. They provide very good window and bug cleaning products as well as mat cleaning stations. I am very pleased with Rip Tide and would recommend you try them.

Anthony is professional and his services are great. Highly recommend. His washes and detail leave…read moreyour car feeling brand new. He has also acted as our concierge for cosmetic repairs like painting scratches and wrapping our cars to avoid chips. For anything that requires a shop, he'll come pick up and drop your car back off.

Anthony and his team have been detailing my car for almost 2 years. Love them! They do the best…read morejob, always friendly, great packages, great price. Superior service. I highly recommend.

I have been coming to this car wash ever since it open and have always been pleased with my washing…read morean the people have always been great and friendly and this makes it a pleasure to come . The service &,quality are a great value. Bill Cole

Affordable for what you get. I hadn't been to this location (or any car wash for that matter) in a…read morevery long time. Not long after I pulled in to the menu of options, an employee came up to make sure I was all set and didn't have questions. This time I had no questions but he did help me click through the final options more quickly. As I made my way to the tunnel, 2 other employees directed me to align perfectly with the track to start the wash. Long hoses for the vacuums are great and trash cans were available for me too. I'll use this location again.