Service is horrible. Apparently I interrupted the worker's game of pickleball. He ran out, started the wash and ran back to continue playing. No power wash or anything. Seems like there's always an issue with the hose being broken. Then there were no towels or spray either. Took a few mins to get the workers attention since he was playing and blasting music. By that time, I had spots all over my car and windows. It's not worth it at all. Haven't had a good experience here in months. read more

This Car Wash in Clayton is a Disaster the wash does not clean well , Issues with Kiosks and App the Attendant is Clueless the Vacuum's and mostly broken and area trash no drying or other supplies this place is only 5 dollars Cheaper the the Great Car Wash Never Again and beware try to send message VIA app or email maybe 2 days later you will get a Dumb response!!! I know they are thankful customers can't post Pictures read more

Not the best experience and I might need to go check my bank account to see if I was double charged. Pulled up after a 12 Hour Rd. trip to visit my friend in North Carolina and just wanted my vehicle not be covered in bugs, only to end up sitting and staring at a screen that wouldn't take my card for 10 minutes. Then. Like a not smart person, tried another credit card. After being stuck there for a few, an attendant came and helped put cash in. The explanation was the machine was acting up. Moved to the entrance and expected the worker to hose down, he did not. Asked me to roll down the window and proceeded to say, I didn't ask if you wanted to tip, did you want to tip? Gave up two dollars politely. Note: I usually tip more. Got the car wash, went over to the vacuums, and I always carry a towel with me and went to wipe down my car. Still had bird poop streaks all over the place dead flies and such on the bumpers and the hood. Sure I picked the option to have wax on the wheels... Those did not seem particularly shiny. Just not impressed. Happy I don't have to return. read more

Zips Car Wash - Car Wash Near Me - Clayton, North Carolina

This car wash sucks...it barely cleaned my car. I think my wiping down with a rag did more than going through this awful thing. The vacuums sucked, but they're supposed to and the only reason for 1 star. Save your time and money, go elsewhere!! read more

There is ONE young man that is personable as well as efficient at this car was. The rest are disinterested and obviously not interested in providing good service. read more

Horrible car wash. I paid $18.00 for a step above the basic car wash. The auto wash was over in less than 2 minutes and the car was still filthy! I am disputing the charge on my credit card. read more

Zips Car Wash - Car Wash Near Me - Clayton, North Carolina

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Look ma, no hands! You pay at a machine, drive up and a couple of guys give your ride a customary once over. After that the automatic conveyor grabs hold of your tires and does the rest, pushing you forward through the car wash. Need to vacuum? No problem. There's free vacuuming for all paying customers. read more

Zips Car Wash - Car Wash Near Me - Clayton, North Carolina

So far, I've not had the issues other reviewers have written about here. I usually just get the basic $16 wash and it does a fair-to-good job, nothing spectacular. The one thing I've not been able to figure out is how the "membership" works, what it includes, etc. - I've asked two employees on two different occasions about it and neither one could explain it adequately so I don't bother with it, which is probably a good thing based on what I've read from others about it here. Anyway, I'm giving a 4-star rating based on my experiences getting the basic wash. Beyond that, I can't comment. read more

Clayton, North Carolina. Where to start? Well, at the pre-wash. You're lucky if the guy with the hose gets the front and ONE side, while completely ignoring the other sides. One of the pay lanes are often down, or both are completely coned off. The bar code scanner never seems to work right. The sides of the car are barely touched, going through the wash. I usually have to microfiber them to get it right. The rinse cycle stinks, as it leaves a TON of soap left on the rear end when I'm out. The blower doesn't even remotely dry the car, as the aforementioned soap is still there. I have the plan with the "tire shine," but the tires still come out dirty and dull. They used to put bottles of tire shine at the vacuum station, but not anymore. That at least used to help out with getting the car looking right. And, last...since I'm getting tired of typing...the vacuums are weak, IF they work at all. Most customers are muttering the same complaints I am, as we vacuum, so it's NOT just me! Cancelling my membership at the end of this month and going to Sam's Express up the road. I'm literally watching their process as I type this from the Hardee's next door. For their pre-wash, a guy actually takes a microfiber brush and gets EVERY side of the car, to include the typically bug-splattered front bumper. At Zip's, I have to do the front end myself AFTER the wash, because their process and wash is completely ineffective at removing bugs. I'm done, Zip's. You'd better improve your location, or Sam's is gonna out you out to pasture. Soon. You got lazy with your work ethic and cheap with maintaining your equipment. The membership is a total rip-off, as the service currently stands. See ya. read more

Charge 45 a month. Last 2 times I tried to go it was broken then at 748 it was closed when it was supposed to be open until 8

Only after I had paid for the "special deal", and asked about Full Service Washing, was I then told that anything other than exterior washing ( vacuuming/windows) would have to be done on my own. AND.......the exterior wash wasn't that good read more

Attendant did not rinse truck prior to entering car wash. Iasked why and he said the hose dosen't work. I ask what else doesn't work. He said the side brushes do not work either. I asked for a refund. After atttendant spoke to manager he said no refunds will be issued. I had to wash my truck again after I got home. I will not be returning to ZIPS. read more

Went there today for the first time. Upon entering the car wash area, the big rollers came up to us with no water or suds being sprayed before the brushes touched the car. After exiting the car wash, we pulled up to the vacuum area. The vacuums were totally useless as they had barely any suction! Walked around the car - hood was still covered with bugs, all the floor panels on the outside of the car were literally still as dirty as before we even got to the car wash! Absolutely disappointed in such a horrible outcome. From now on I will continue to wash my car at home like I usually do - what a waste of money!!! read more

Great wash and vacuums that actually work well! Clean place. Now zips. The drive thru wash is more expensive now and does seem to get the car as clean anymore. Went thru and when I got home I swear No soap was applied to the front bumper. It's like nothing was touched. Prob ain't going back. read more

This place used to be great but since the name changed to Zip's Car Wash, something is broken every time we take our cars there to get washed. Seriously considering canceling our membership. Returned again September 1, 2019 and the carwash is still not working fully. This place has gone down hill. read more

Did it get the dirt off my truck? Yes. It did. Did it also damage the wax on the truck? Also, yes. Luckily it buffed out and just needs to be rewaxed in that spot. Another great reason why you keep wax or some sort of protection on your paint. Vacuums are basically useless. You're better off blowing the dirt out of your vehicle using your mouth. Not even kidding. They don't suck... which is the problem. read more

I had to physically clean my wheels in spite of the wheel wash option. Don't know for sure what was included what I got... And the vacuum although complementary was absolutely pathetic. Literally, it did not suck. read more

This location sucks. If there wasn't one near my job I would have canceled my membership a long time ago. The service is terrible unless the youngest employee at the location is working. Something is always broken at this location. Run away don't walk. read more

Quick easy wash. Convenient location near Lowes. Some of the vacuum hoses need fixing tho.

Once, this was a good car wash. When Zips bought it, they immediately started cutting services. For the last year, whenever you go, something is broken....and it takes weeks or months to see it repaired, only to have something else break down. They've been without vacuums for almost two months. Before that it was the left side of the tunnel that didn't work, so half your car got washed. For the last three weeks, it's been the top brush which spins but doesn't drop...so your hood, windshield and top don't get touched. Best thing that could happen to this facility is to have Zips sell it to someone who wants to run a car wash. Zips certainly doesn't. Suggest you spend your money elsewhere. About a mile and a half down the road is Clayton Auto Spa, who will actually wash your car. read more

Went to this carwash in December and the guy working there offered me unlimited car washes for the month at the price of one wash. I asked him if it was a subscription and if I would be auto charged next month and he told me no. Here I am in January with an auto charge of $34.94. Also called the support number and the person was rude and hung up on me. read more

Went to wash car today. All the lanes were closed except 1. I went to do a manual wash and swiped my cc and nothing. It was on but the cc would not read. No one to help. There were 2 guys going to get lunch. And the guys washing cars in the drive through. This place has gone to crap. Tried to spend my money but couldn't. read more

Basic wash option was hidden on pay screen. I found it nonetheless. Went to pay and the receipt came back at $20

It's been months and the tires are not being washed still. I will have to find another car wash this one is not kept up and all full of excuses. Last week the tires didn't get cleaned and at least they had some spray bottles with tire cleaner in it and clean rags to do it myself even though I paid for it. Today same thing no tires are cleaned and why pay someone to do it if it's not being done. They will start losing a lot of business now because people are catching on what's happening. The machine did not give me no change when I used cash another issue. And as someone else stated the covers are not on parts of the machines that supposed to have covers on and today they had an orange tie down on one of the machines. There was a Cadillac SUV in front of me and cleaning soap did not even get the back of the vehicle at all. Good things always come to an end read more

I canceled my membership. After zips bought it the wash quality has gone down almost like it's different soap because it doesn't even look the same. Plus things are always breaking. Ever since I saw the associates T-shirt's change things have pretty quickly gone down hill. It's sad they had a good thing going. The associates are still great though read more

I canceled my memberships with this company like 4 months ago and they still charging me they just trying to take money

Good luck trying to cancel your membership. I moved out of the state and cancelled my membership in June. I have been charged 4 times since. I have been back TWICE two cancel it again. When you call corporate they tell you that this place is not part of their 'corporate businesses?' and they aren't responsible for this location. This is ridiculous. read more

When it first opened it was a good car wash I got everything cleaned now half of the items in the car wash don't even work the car tire cleaning that's been out for a few months and my car comes through there dirty. read more

These guys get it done quickly, efficiently and super cleanly!! A bit pricey for the area, but well worth it. Courteous attendants and free vacuums make this the best around. I've come here since they opened!!! read more

Zips Car Wash - Purple water!!!!! - Car Wash Near Me - Clayton, North Carolina

The people no longer scrub the car. The brushes don't always operate correctly. The vacuums are clogged. Not worth the money.

It is not worth the monthly subscription, as the car still has dirt on it and the vacuums were all broken.

Place is nice, very friendly staff, quality wash and nice do it yourself vacuums... I'll be back! read more

Zips Car Wash - Lots of strong vacuum 's - Car Wash Near Me - Clayton, North Carolina

I canceled my account over three months ago pay close attention to your billing statement because they've been billing me even though I canceled my account and can't get anyone on the phone to resolve the issue luckily I screenshot where I canceled it so I'll be going to my bank for refund read more

I've been to this car wash a few times. It provides a basic clean but certainly not worth the value of their most expensive wash. In my most recent experience my car shifted while on the tracks and essentially short dropped my vehicle to get it back aligned. My tires (which were brand new...as in I just left the tire shop and drove straight to the car wash) were scraped up and there was a gash on my car. The tires were not so much as issue, as the damage would eventually wear off. However the gash was a different story. The employees took an "incident" report that was never submitted. I went back to see what had become of it and was told it was never submitted. I left my information again and was never contacted. Even if they were not going to pay for the damage their business/equipment caused my vehicle, it would have been professional to at least call. I will never visit this establishment again and will never recommend it. read more

Zips Car Wash - Damage from Express Zips Carwash and dirt that was not removed although I purchased the highest wash. - Car Wash Near Me - Clayton, North Carolina

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Negative 10. Make sure you check your card statements after visiting Zips. As many people said, they will automatically sign you up for a $19.99 monthly subscription. An attendee did this to me in December and it happened again when I stopped by and entered the $13.99 wash on the computer myself. I was charged $13.99, $19.99, and $19.99 again the following month. This has to be illegal. The won't respond via email and a rude when you call them, so I've submitted a permanent block on my account and will NEVER stop there again. read more

If I could give negative starts I would. This location damaged my $80k truck to the tone of $3500. The day it happened one of the staff was threatening and arguing with a disabled man. The district manager agreed that it was there fault and agreed to pay for the damages. Then they keep changing the management staff. Then they lost my estimate that I gave them luckily I saved them. This incident happened the day after Thanksgiving and it is now mid may and no resolution as of now. Do not to this location. Rude, Aggressive, and lying staff. Also will damage your vehicle. read more

this place is the worst place I have ever been to when they first opened they were amazing now they sorry the customer service sucks the car wash is equally as bad and it's a waste of money when Ms Teresa was here it was perfect she cared these people just want your money read more

We spent 15 dollars on a car wash that left all the dirt on it and soap. Never thought I could go through a car wash and have my car come out worse than it went in. read more

I love this place. Great washes and love the vacuum set-up at the end to really clean up the inside and trash cans to clean out your trash. Great for a quick express wash or a manual wash. Today after I went through, I was vacuuming my car when one of the guys came by and said they didn't get all of the squashed bugs off the front of my car, so when I was done, to come back through again for free so they could get them off. What great service! I'll keep going every couple of weeks! read more

Lately this place has gone down hill!! Vacuums not working or working at half speed, Pre clean is only being done to one side of the car before entering the wash. When reporting about the vacuums response is a curt -- "Yeah, we know!" Weeks later, still not fixed. Waste of my time and money!! read more