The staff here were extremely pleasant during my visit on a Saturday morning. Very energetic and…read morehelpful. A gentleman came by and asked that I let him know if I needed help with anything. I appreciated this level of care and service during my visit. I got the basic wash and used the opportunity to clean the interior of my car in the vacuum station area. I also love that there are gas stations here, as a one stop shop to gas up and wash my car in one visit. The value of the car wash is a good option.

So I spent ten bucks for the least expensive wash, but it was still quite thorough. The payment…read morekiosk was pretty easy to navigate. And the staff was friendly as well. Oh and props for the free vaccuums!

When this car wash opened last summer, it advertised a free car wash promotion, which drew me in…read more Upon arrival, I was told I could either receive a free wash that day or pay $10 for unlimited washes for approximately one week. I agreed to the $10 short-term option only. I was then asked whether I wanted to enroll in an ongoing unlimited monthly plan, which I explicitly declined. After that initial week, I did not return or use their services again. I recently discovered that I have nevertheless been charged $35 per month for the past six months. I brought this to management's attention and requested a refund. They refused, asserting that I authorized a subscription, despite their own records confirming that I have not used the service since the initial promotional period. These charges were unauthorized, and I am concerned that other customers may be experiencing similar billing practices without their knowledge.

Took their top tier plan and have to dry off practically my entire car after going thru. Was told…read morethis was normal. Cancelled the service. If I have to dry off my own car I'll opt for a better plan somewhere else.

Previously, I had been very unhappy with an interior detailing service I had received at Riptide…read moreCar Wash in Durham. The manager Matt reached out to me personally to apologize and offered to make it right by doing a redo of the interior detailing service with a hand wax. I really appreciated the team's flexibility and willingness to make things right, and I'm happy to report that I am much happier with my experience this time around. This time my floorboards were clean and the stains in the seats were better addressed. My car even had the new car smell! Props to the Riptide team for their customer service, and I definitely am willing to give them my business in the future.

When I arrived, I pulled in, and there is a very kind gentleman waiting to direct traffic. I simply…read moreneeded a quick shampoo of the backseat of my car. As a new mom, it's embarrassing to admit how long the Thanksgiving casserole that spilled sat in the back of my seat untreated. He told me that they only do by appointment only and I asked him some follow up questions and explained that I had tried to call the number several times. I'm not sure why they don't have someone answering the phone regularly, but he got me right in and treated me to the carpet clean! I will definitely be back as they did an amazing job and I don't really care what the cost will be in the future as they took such great care of me.

Great employees, great wash, easy go through center, and price variety is good!…read moreMy suggestion is to have individual bay towel and accessories or a lot more mobile accessories units for customer convenience! I will return !

I love the monthly unlimited plan. This allows me to wash my car everyday, with free vacuums and…read moremat sanitizer.

I used the Yelp AI assistant to help me locate a gas station with a drive-through car wash as I…read moredidn't want to spend $25 on a basic car wash. The Yelp assistant helped me locate a few places near me and I quickly found one which had several options for car washes. I was able to get gas and get a $10 car wash, which was all I needed to get my car clean. I like using this assistant. It helped me find something relatively quick with the needs I was looking for. Car wash turned out great. It was easy to use easy to get in and out.

I went in and in a good mood asked for the $20 wash that seemed to have all the goodies. The fellow…read moredid ask for my phone number which seemed a bit odd but I had the impression it would be for a discount on a future wash. He handed me a piece of blue paper and off I went. Getting home I read the fine print and it said that my credit card would be charged automatically forever, probably once a month. I drove back and insisted that they cancel this. In my mind this was clearly an intentional SCAM to ding my credit card without my knowing on a continuing basis. The fellow was an older gentleman, not one of the kids so he clearly knew what he was doing -- which was purposely NOT warning me that my credit card was now in their hands. The other older fellow did cancel this, but I also need to watch my credit card summaries as I would not trust them at all.

First time since they changed owners and I'm not one for change. You now stay in the car through…read morethe wash but when you get the full service you get out prior the interior clean. It looks like they have new tools to work on the cars which may make the cars cleaner. The woman who is the cashier explains it all. You can no longer play with Cash however tips are only accepted in cash. The young men are polite and friendly as you navigate the outdoor part as well. Thy really take their time to make sure your car is clean. You can also purchase monthly plans which is a bonus.

My entire dash was scratched up by the equipment that they used to clean it. I won't be going back.read more

Good workers Good equipment…read more Two types of vacuums Complimentary window wipes Running a $10 first month membership for all tiers rn A little on the pricier side but I've been to places here where they charge for vacuums. Considering the facilities it's an arguably fair value competitive with others of similar quality. Allows for online cancellation supposedly which is huge compared to many memberships. Easy cancellation is key.

Great customer service! Easy in and out. Vacuumed my car, narrow and wide nozzles to get all of the…read moremess. Towels with cleaner for the dash and other services. A great place to go again and again to keep my car clean.

First time here and this car wash does a fabulous job!…read more With the awful pollen, I decided to get the top wash, $20 and what a great value! Really thorough wash and the drying process was long and made numerous passes and my car was spotless. Note - there's a soft brush option, which I chose, and a non brush wash available as well. Very happy with this car wash!

Good morning if you are in need of a safe, friendly environment with top of the line service then…read moreAutoworx at 3010 Leland Dr. Raleigh Nc is the place to go. The owner and his son is very attentive to your needs. They go over and beyond to make your visit a pleasant one and not to mention how clean and well keep this facility is. I can go on and on about this autoworx. I have been part of the wash club for a few months now and I have never had a complaint of any kind. They offer clean cloths, glass and leather cleaning products and the tire cleaning foam. The vacuum has great suction. Me and my husband had a great time on last night taking pictures with a few of the Halloween props. I just loved it. I cant I wait to bring my grandkids on our next trip. I know they are going to love the Halloween decorations.