Mike Mestre does a great job managing my property. They make it hassle free & are super proactive…read more Everything from background checks & inspections are taken care of. Maintenance is handled on their end & if you have warranties on appliances they take care of things through that process also. Great job!

I've had a great experience with this property management company. They are professional,…read morecommunicate well, and respond quickly to both questions and maintenance requests. Everything is handled in a timely and organized manner. Overall, a very positive experience!

I truly cannot say enough amazing things about our experience with Progress Residential, especially…read moreAmy Stevenson, Leasing Experience Partner, and Millie Perez, Resident Experience Lead. These two completely changed what we thought a rental experience could look and feel like. Our family recently went through a home to home transfer during a very stressful and emotional time in our lives, and honestly, Amy and Millie were the reason we made it through the process feeling supported instead of defeated. From the very beginning, they treated us with kindness, compassion, dignity, and genuine care. Not once did we feel like just another resident, another ticket, or another number in a system. They treated us like people, and that matters more than words can explain. In today's world, it is very easy to find companies where communication is poor, residents feel ignored, and everything feels cold and corporate. Amy and Millie were the complete opposite of that experience. Every phone call, every email, every update, and every interaction felt personal, sincere, and professional. They listened to us, reassured us, answered questions, stayed involved, followed up consistently, and truly went above and beyond to help our family through a difficult situation. Progress Residential speaks about values like putting residents first, communication, dignity, respect, and creating a place people are proud to call home. Amy and Millie did not just talk about those values, they lived them every single day throughout this process. They are exactly the kind of employees every company hopes to have representing their brand. There were multiple moments where they could have simply done the minimum required and moved on, but that is not who they are. They took ownership, stayed engaged, advocated for us, and genuinely cared about making sure our family was taken care of. That level of dedication is rare, and it deserves to be recognized at the highest level within the company. I know people are often quick to leave negative reviews online, but I think it is just as important to recognize employees who are truly exceptional at what they do. Amy Stevenson and Millie Perez are exceptional. Their professionalism, empathy, patience, communication, and leadership made a lasting impact on our family, and they are a huge reason why we are proud to continue calling Progress Residential home. Progress Residential should be incredibly proud to have team members like Amy and Millie. They are the reason residents stay. They are the reason people feel valued. They are the kind of employees who build trust in a company and make residents feel like they actually matter. To Amy and Millie, thank you both from the bottom of our hearts for everything you have done for our family. Your kindness and support during this process will never be forgotten. You both made an overwhelming situation feel manageable, and your care truly meant more than you probably realize.

Getting our lease renewed with Progress has been a nightmare. We had already signed when they sent…read moreus a new application with no explanation and a blank background check request. We got around 40 emails telling us to finish it, but getting someone to explain what we actually needed to do took at least four calls and several emails. Their application wouldn't let my wife save her information. New links didn't fix it. While we were asking for help, they sent us a message saying our application was denied and our home was back on the market. A rep eventually confirmed that was a mistake and our renewal was still in place. We finally got it done after spending another day helping their tech team figure out the problem. I emailed Customer Care on September 28 and again on October 1. As of October 5, nobody has even acknowledged either email. They can send dozens of emails demanding that we do something, but apparently can't answer ours. I wouldn't recommend renting from them.

The amount of stars given for my review is specifically referring to my interactions with Miss…read moreJackie Johnson. She is amazing, helpful, empathetic, compassionate, and goes the extra mile. She is the ONLY employee of Invitation Homes that has actually helped me and her service is astounding. I highly recommend reaching out to her if you currently rent and are encountering issues. She is the sweetest woman and I truly appreciate all she has done to help me. If you do not rent from this company, I cannot express strongly enough to stay away and do not do business with them. From repetitive double charges with no return calls or emails for over 6 months, to disrespectful and unprofessional employees at the Tampa office, to smart home device fees at $30/month written into the lease that are mandatory (Mine has been unplugged and unused since move in yet I'm forced to pay $30/month for a convenience service we don't use). We had raw sewage coming up from our shower and tub and they told me they couldn't get someone out for almost 10 days to repair. We received a notice from our HOA communicating some things that needed to be corrected. We corrected them immediately and then months later received multiple HOA violation fees from Invitation Homes. When I inquired about the fees since we had corrected the issues immediately I was told we were fined for being notified (even though our HOA did not fine Invitation Homes). We've had multiple other negative interactions with this corporation and strongly recommend utilizing another rental company. Very shady business and clearly a mega corporation who has zero interest in providing professional and appropriate service.

I've been trying to resolve a simple issue with Invitation Homes since December 2025 and have…read moregotten nowhere. I submitted all required documentation regarding my service animal, including a valid doctor's letter, yet I continue to be charged pet fees. More concerning is the complete lack of response--emails and follow-ups have gone unanswered for months. This isn't a complicated situation. Under fair housing laws, assistance animals are not considered pets, and tenants should not be charged pet-related fees. I've made every effort to handle this properly and professionally, but the lack of communication has been extremely frustrating. At this point, I'm just asking for a response and for the issue to be handled in accordance with the law. Would appreciate someone from Invitation Homes actually reviewing this and responding.

I have worked with Chib for the last five years. She's not only an amazing professional, knows her…read moretrade better than anyone in the industry, but has a heart of gold. She always goes the extra mile. I was not in a good place with my health two years ago and she went overboard to help me place tenants in my house in South Tampa. She is the guru of Tampa Bay. I promise you she will never disappoint you. Her team follows her lead, they are also amazing people.

Words cannot express how happy I am that i met Chib 15 years ago after purchasing a property in the…read moreSoho district of Tampa. Every time a tenant has vacated, she has come through with a new one, sometimes a better one. She has vast contacts to get work done, contractors from A to Z. She is a wonderful person who not only works her trade but gives back to the community as well. You will not be dissappointed by this person.

Working with Archwater on the maintenance and repairs of the units, their response to the owners…read moreand tenants is very good. They work with me very well and continue to be timely on all aspects of the interface to my business. Recommend for high end service in property management.

Throughout my 26 years in Florida I have rented through many realtors and my expectations are very…read morelow as a result. But nothing could have prepared me for the unethical, immoral and illegal practices that are a daily occurrence at Archwater. When my AC broke, I was left in heat for months before someone came out to look at it and was blamed for not putting in a maintenance request (which I submitted on 4 different occasions). I later found out the company they sent out to fix the AC was also owned by the owner of Archwater, and he continued a practice with all of his properties of double dipping into a pot by only using his own contractor to charge me and the landlord for Archwater's own incompetence. The same happened with a rodent infestation which they refused to remedy and left me to go to the landlord myself for assistance. But the real kicker was attempting to get my security deposit back after which they decided to keep 700$ of it to themselves for "late fees" with no other explanation. After months I finally found out it was because my notice of move out was a day later than they wanted. After referring to the lease and showing that they failed to give me their notice by the agreed upon time the owner of the company Robert laughed and said "what are you going to do about it". It got so bad that the landlord left their services and had to work out a deal with me and him exclusively. I hope you read this and think twice about using their services. The low upfront prices are not worth it.

I had a great experience working with Hoffman Realty. They have a very professional and hard…read moreworking team managing my rental properties for over 3 years now. Eliana Rodriguez, who manages my property, had been excellent in handling all matters such as tenant search, property maintenance, and any issue management. She is a pleasure to work and always very prompt with her communication & timely reminders. MaryAnn had been great as well providing direction and guidance on property management and is very transparent with company policies. I highly recommend Hoffman Realty for property management service in the Tampa area.

These people get property owners to sign over their real estate for "management" then fill their…read moreempty houses with squatters. We have two of these schemes in our community -- at least. The squatters walk up and down the street, asking for money, small appliances, food, alcohol, and rides to the nearby convenience store from which they buy daily stuff and fill plastic bags they can carry back to the nice house they are staying in. Then they go back to the house and bathe in the swimming pool. Either the owners are complicit in this scheme, or Hoffman is collecting taxpayer or other money to house these people. They are unsupervised and are the same people begging from you at stop lights...but they live amongst us. Multiple calls to the company have gone unanswered for 6 (SIX!!!) months. Buyer beware.

We had an excellent experience working with Rebecca Kelly and Michelle Gailey at Eaton Realty. As…read morefirst-time homebuyers, we had a lot of questions and wanted to be thoughtful and thorough throughout the process. Rebecca and Michelle were incredibly helpful from start to finish. Rebecca brought a tremendous amount of experience, practical guidance, and market insight. She helped us think through offer strategy, negotiation, inspection concerns, contract terms, and the many details that come up between going under contract and closing. Her advice was direct, knowledgeable, and valuable at each step, especially when we needed to make decisions quickly but still wanted to feel confident. Michelle was also wonderful to work with. She was kind, responsive, patient, and consistently helpful throughout the process. She made communication easy and helped keep things moving smoothly, which made a stressful process feel much more manageable. Together, Rebecca and Michelle made a great team. They helped us find a home we love, guided us through the moving pieces of the transaction, and made sure we felt supported all the way to closing. We always felt like they were looking out for us and helping us make informed decisions rather than pushing us in any particular direction. We are now moved in and very happy with the home. We are grateful for all of their work and would absolutely recommend Rebecca and Michelle to anyone looking to buy a home in the area.

Rebecca (Becky) with Eaton Realty is exactly what you want in your corner when selling a…read morehome--action-oriented, detail-focused, communicative, transparent, and highly market-savvy. We went from listing to sale in about 5 months--faster than many comparable homes in Fishhawk Ranch. Becky understands that it's you vs. the market, and she knows how to position you to win. I always recommend meeting multiple agents for a decision this important--but Rebecca should absolutely be one of them. This comes from someone who has both sold homes and trained real estate agents. We've also worked with Eaton on the property management side, and the experience has been just as strong. They maintained the home to a high standard through every phase--residence, rental, and eventual sale--over a 4-year period. Communication was consistent (same or next day), and work orders were handled quickly and professionally. Their fees may be slightly higher than some competitors, but the value is clear--you get what you pay for in this business. Eaton Realty is the complete package. Highly recommend.

These folks were exemplary.The gentleman, Mark Seybold, that showed me the property was leaving…read moreshortly thereafter for vacation overseas. He put me in touch with Katrina Gatti, who was prompt, friendly and highly professional. All the paperwork was done online without delay. Mark stayed in touch via text and email on his overseas vacation to further facilitate things, even though it wasn't needed. Katrina took care of everything On moving-in day, Mark had returned from his overseas vacation. He met me and the movers at the house and to my surprise had taken pictures of the entire house and yard on his tablet, showed me all the pictures for my signature and emailed me all 96 pictures later that day for my record. He gave me a welcome home kit that had a small hand towel and travel size laundry detergent, dish soap, dish washer detergent and a dish scrubber. I later received a follow up/welcome home phone call from Katrina and an email. She had sent me all to phone number to change the utilities in my name. I also signed up on their website to view my account and billing. I can request maintenance and report any issues on the website and the emergency phone number is listed too. I enrolled in monthly electronic auto pay. These folk take property management to a new level. They made my dreaded move painless. I can't thank them enough.

BEWARE -- The company will contact you based on any negative reviews…read more **Second review, same rating** This company presents as efficient and top of the line, however, my experience has been awful and I am counting down the months until I don't have to deal with them anymore. I rented in an HOA community, and after SIX MONTHS, I still do not have access to the pool, or the entry gates. Rent it charges a mandatory $30/month which covers an air filter that can be purchased for less at Walmart, and although it's called a "Benefits Package" there are no benefits - they don't even effectively communicate with the HOA on the tenant's behalf. I highly advise against using Rent It Network. 15/10 DO NOT RECOMMEND!

I've had a great experience with Elliott & Eijo Group at S&D Real Estate. Florencia is always…read moreresponsive, keeps me informed, and makes managing my property from a distance much easier. Most recently, she obtained an estimate for needed tree trimming and arranged the work promptly after I approved it. I truly appreciate the team's dependable service and would gladly recommend this company to anyone looking for reliable property management.

I'd like to Thank, Helen Jackson who manages the property at Elliot & Eijo. She is Quick to respond…read moreto get work done that needs attention! She is So Very Helpful and Pleasant! When I quit leasing.. only because I bought my home, she got my deposit back within a WEEK! She is SOO PROMPT! Keep up the GREAT JOB, Helen! I will Miss Her!!! Manette V.