Pay the extra money and use PODS. Zippy She'll is the worst. They got our dates wrong multiple times so I had to be on the phone over 10 times between drop off and pick up. They were scheduled to drop off by 11am didn't show up till 5 pm after all our friends left that were there to help load. The ramp for use of a dolly was missing so we had to lift all of our furniture and appliances up into bed of truck. The shell doesn't sit on the ground it's in a truck trailer. You were supposed to have 3 days to pack it, they dropped off on Wednesday at 5:00 pm and picked up on Friday at 9:00 am, not really 3 full days. The hold time on phone is super long. When our shell arrived in new city they wouldn't deliver it till we made an appointment which they were a week out. I needed to get paperwork out of it for my new job . I called and asked to go to warehouse to get my paperwork. I was told on the phone that was fine just call the next morning to let them know. They denied us entrance to the warehouse. For 5 hours. I threatened to call the police, they can't hold our items and deny us access to our belongings. I argued with the man for 15 minutes finally hung up. Called a different number and she arranged for us to come back 3 more hours and we finally got to our shell. Our items were dirty too, black soot like dust on items. Then to top it all off the added on a "gas tax" of $319 that was not in our original price quote of even talked about. In the future we will use Uhaul and be in charge and have total access to our items. read more