We had Zion Outdoors resurface our pool deck with GEM-Scape, and we are extremely happy with how it turned out. We had plain concrete before, and the difference is pretty incredible. It completely changed the look and feel of the space without having to tear everything out and start over.
One of the things that impressed us most was the amount of detail that went into the project. The crew actually cuts the surface to create the look of individual stone, and watching it all come together was really neat. It doesn't just look like coated concrete--the finished product has a lot of character and really changed the entire pool area.
We were VERY particular about the colors. Before the project, they made us a sample board so we could see the colors and pattern together. That was probably one of the coolest parts of the process because it helped bring the idea to life before they started on the whole deck. The finished pool deck wasn't an exact copy of the sample board, which we honestly didn't expect it to be. You're comparing a small handmade sample to a much larger space, so we assumed there would be some natural variation. In the end, it turned out great and we're really happy with the colors we chose.
Octavio was amazing. He was knowledgeable, patient with our questions, and you could tell he cared about how the finished project looked. The guys working on the project were also professional and friendly.
One thing I would mention for anyone having this done: the grinder is LOUD! We knew there would be some noise with concrete work, but that's definitely the loudest part of the process. Thankfully it didn't last forever, and considering they finished our entire project in only two days, it really wasn't a big deal. They originally told us it could take a few days, so getting everything completed in two was a nice surprise.
The scheduling team was wonderful too. We received a lot of texts and updates throughout the process. At times it felt like a lot of communication, but I'd much rather have too many updates from a contractor than be sitting around wondering when someone is going to show up. We always knew what was happening and what to expect next.
Overall, we had a really good experience with Zion Outdoors and love how the pool deck turned out. Between picking the colors, seeing the sample board, watching them cut the stone pattern, and then seeing the finished space, it was a pretty cool transformation.
If you have old or boring concrete and want to turn it into an outdoor space you actually love spending time in, I'd definitely recommend checking out Zion Outdoors and GEM-Scape. We are really happy we did it. read more