From the moment we arrived at Hotel Miramare, we knew we were in for an unforgettable stay, but the…read moreteam truly went above and beyond to make our trip magical. Upon check-in, we were incredibly surprised and delighted to receive a free upgrade to a Junior Suite. The room was absolutely stunning, perfectly blending classic Italian charm with modern comfort. The views from our private balcony were nothing short of spectacular--waking up to that panoramic, postcard-perfect view of Positano is a memory we will cherish forever. The service here is exceptionally warm and attentive. Every single staff member treated us like VIPs. We were blown away by the thoughtful touches, like returning to our room to find the complimentary fridge fully refilled and the flawless turn-down service already taken care of. It's that level of detail that sets this hotel apart. To top it all off, our dinner at the hotel was spectacular. Dining against the backdrop of Positano's twinkling lights while enjoying world-class cuisine and impeccable service was an absolute highlight of our trip. Breakfast included too!

Extremely unsettling experience at the restaurant…read more The most serious issue: our table being photographed by male staff members appeared to be happening and was witnessed by multiple women at our table. The bartender and a bald male staff member stood behind the white swinging bar doors across from us, laughing and repeatedly looking at a phone aimed in our direction. One of them then raised the phone over the doors. After the meal, I directly asked the bartender whether he had taken a picture of our table. Instead of answering clearly, he repeatedly appeared to deliberately misunderstand ("Oh, you want a picture?"), then became visibly nervous when I corrected him: "No, I mean earlier, behind the door." He laughed and claimed it was "a picture of the view." This made no sense. It was already dark outside, the restaurant lights were bright enough to reflect the interior onto the windows, and the bar area was positioned somewhat far from the windows. More than half of our table was women. It was deeply uncomfortable and, frankly, disturbing. There were other disappointments as well. Our party of six was informed only after being seated that we were required to order an exotic tasting menu rather than being allowed to choose individual dishes. A young female server with glasses was polite and genuinely helpful in trying to work with the chef so our table could agree on a single menu, and she was one of the few positives of the evening. Even so, the final bill exceeded €1,000 for food that was merely average. There was also a simple request to have something served on the side that wasn't, but that was just a small mistake. The restaurant itself is visually beautiful. However, what strongly appeared to be photographing guests, followed by an evasive response when questioned directly, crossed a line that no atmosphere or presentation can make up for. Privacy and professionalism should never be optional at that price point.

We've had the pleasure of visiting the Amalfi Coast on many occasions and have stayed at some of…read morethe best and most expensive hotels. With that being said we are currently on day two of our Positano trip and enjoying the Eden Roc Hotel with a balcony suite overlooking the ocean. I can't give enough stars to the staff, the vibe and feel, the simple reserved romantic elegance of the entire property. The immaculate cleanliness of the room and coupled with the architecture is just enough not too much and each time we leave the property we are super happy just to return again to kick off our shoes and relax inside our quarters. We highly recommend this property to anyone visiting the Amalfi Coast.

Our 4 night stay at Eden Roc was amazing! The hotel itself is absolutely beautiful- modern…read moreamenities with a classic Mediterranean feel. Our room had a huge terrace with a private hot tub and gorgeous views of the coast. We even got to choose from a variety of pillow types to make our stay as comfortable as possible. The staff is phenomenal- so friendly, welcoming and accommodating. They made us feel like royalty! While the hotel is beautiful, the staff is what really sets this place apart. Breakfast is complimentary and delicious, with a wide variety of both sweet and savory items. Their restaurant, Adamo ed Eva, is fantastic and is definitely worth a visit for lunch or dinner. The pool is a nice size but only has 8 lounge chairs and 3 umbrellas on the pool deck. There's more lounge chairs under the covered deck by the bar area. The main beach and beachfront shops, restaurants, etc. are a short walk away. Without a doubt we will be staying here during our next visit to Positano!

Everyone from bartenders, front desk support to housekeepers are here to help you with your stay.read more

Unfriendly reception lady and staff Rooms smell…read moreLots of stairs to get to it Will not go back

Our last stop in visiting Italy was in Sorrento. It was far in a way our favorite city. We stayed 2…read morenights at the Grand Hotel Amina. Since it was November and the hotel wasn't very crowded, we were upgraded to a room with an amazing view! The hotel isn't walking distance to the town so there's a free shuttle that runs on the hour to take you there. We thought of the different hotels we stayed at in Italy, the breakfast here wasn't on the same level as the others. That said, it was still a beautiful place and a nice place to stay!

Ok. Nice place...but for about 55-70 years olds. Also, got completely ditched by their "shuttle:read more

We came here about mid April 2026 for a wonderful spa day at Villa Magia. We felt so pampered and…read morecared for by the staff, most especially Gennaro who was our server and the masseuse who treated us to a sport massage. The views are unbeatable here. The food is pricey but delicious and super fresh! The facility is so relaxing and well equipped for unwinding and rejuvenation. I would love to come back here in the future when we come back to Southern Italy.

Villa Magia has by far been one of the best hotel experiences I have ever had in my life…read more When you first arrive, you are greeted by porters to help you with your luggage. This is a nice feature for any hotel, but in Positano it is an absolute life saver! The nearest street is a few flights up from the hotel entrance, so carrying heavy luggage down can be quite precarious. However, they have trained professionals ready and eager to help! I was amazed when they scooped up more luggage than I could carry alone over flat ground and easily traversed the steps to lead us to the hotel. Your first glimpse of Villa Magia is breathtaking. As you walk onto their courtyard, there are two beautiful trees and a flowerbed that overlook the cliff and the beachside of the city. Walking deeper in, you are met with a gorgeous terrace lined with vines and plenty of seating that overlooks the coast. It feels like walking into a postcard! This leads to the outer dining area for Luna, the hotel restaurant. Definitely try to eat here if it fits your schedule! The food is amazing, and the head waiter, Salvatore (Sal), was a joy to interact with. He will make wonderful suggestions and make you feel right at home. The staff at the front desk, just inside past the terrace, are also fantastic. They ameliorated every aspect of our stay, including providing us with an iPhone and messaging system via WhatsApp for 24-hour assistance. We worked primarily with Jada, who was amazing and so welcoming. When she found out we were planning a day trip to Capri, she not only reserved our tickets for us (which we found out later sold out, so we were lucky she had!), but also gave us her personal recommendations as she used to be a skipper for one of the boats. Our room was beautiful, spacious, and had absolutely amazing views. There were high ceilings and even built-in sauna! Our favorite parts were the sun room and the balcony garden. Every morning they would deliver breakfast to our room (which we had pre-selected the night before and sent via WhatsApp), and they would set it up wherever we liked. Our entire stay the staff made us feel like both family and royalty all at once. I absolutely cannot recommend Villa Magia enough. Hurry to make your reservation, because there are only 12 rooms on property! A one-of-a-kind experience that is sure to enhance your visit in beautiful Positano.

Had a fantastic stay at Grand Hotel La Favorita. The hotel is perfectly located in the heart of…read moreSorrento so you can walk anywhere you'd like in the city. The rooftop pool was perfect for the heatwave the hit Italy while we were there! The staff was so friendly and the daily breakfast was fantastic.

Amazing hotel on the beautiful Sorrento coast. This was our base for four days of an Italian trip…read moreand it was five star all the way. Spectacular rooms, hotel, view,staff, pool, food, bar. It spoiled us for the rest of the trip. Just up from the coast and down from the center of town, it was the perfect location. Walkable to everything we wanted or needed. The staff was just amazing. This place is an absolute gem! . The breakfasts are included and are wonderful.

We stayed at this hotel and loved it. Until we decided to eat dinner at the restaurant during our…read morestay. The veranda restaurant seemed like the perfect place to celebrate our wedding anniversary. However... the experience was very disappointing. The waitstaff was very inattentive overall (awful service), the waitress was rude and our food arrived more than one hour after we were seated, which was 15 minutes later than our reservation. Late in the evening.. not even during peak dining hours. The food lacked flavor and was overall inferior. The prawns smelled and tasted as if they were not fresh. The pasta was thick and flavorless and not consistent with other wonderful food we had experienced thus far. Overall not happy. If it weren't for the beautiful atmosphere and view, there would be ZERO reason to eat here. Do as someone else suggested which was to enjoy the sunset with drinks here and eat somewhere else!

The most incredibly stunning hotel in Sorrento, maybe anywhere! Yes, I know there are a lot of…read morefabulous hotels in Sorrento, but the ambiance, class, beauty, and peacefulness ptouches my soul. And that view! I could live on the restaurant veranda by the sea! Or the patio. Just exquisite with the canaopy of lemon leaves, the marble inlaid floors, the statues, white tables - all designed to not compete or distract from the view! As the name implies, it's so very serene. Definitely on the high end so if your budget can't afford a week, spend two nights here. That's what I did before meeting friends for the remainder of my time in Sorrento. Since the next four days were full of touring different towns on the Amalfi coast, a boat ride to Capri and the Blue Grotto, and Pompei, I joined them at a different hotel that was more affordable since we basically were just sleeping and showering there. But for my first two days in Sorrento when I wanted to just chill and take in the beauty of this magnificent part of Italy, I chose Hotel Bellevue Syrene and I already want to come back!

What an amazing experience! To say my wife and I were pleasantly surprised with the way we were…read moretreated is an understatement! I was last in Capri 20 years ago and it has been my dream to always come back and to show my wife the amazing hospitality and beauty that is Capri/Anacapri. First off, you can call the hotel when you get to Marina Grande to let them know you've arrived and they will send a shuttle either for you and your luggage or just your luggage so you can go straight to the hotel or you can start exploring from the Marina and work your way up. To say we were shocked when we got to La Piazzetta and saw everyone in designer clothes and designer shops as far as the eye could see was an understatement, immediately I got a wave of imposter syndrome and regret of bringing us to a place in which we no longer belonged. Then, we got to the hotel. We got there very early, around 9:30am due to a sporting event happening during normal check-in time which was going to shut down the main road (the only way to get to the hotel) during normal check in hours, to see if we could store our baggage until after the sporting event ended and we could check-in. Not only was that not a problem, they immediately said "we can have your room ready in an hour and a half"! Granted, this was a special circumstance, please don't try to take advantage of their kindness unless it's a necessity. Not being prepared for how high-end Capri had become, we weren't necessarily "dressed the part", my cargo shorts and flannel/North Face fleece surely stuck out to them but they didn't let it show to us. Not once were we treated any differently than the guests dressed head to toe in Fendi or any other designer you could name (believe me, if you can name it, we saw it). At one point, we were leaving for the morning and a staff member asked which room we were in, I misunderstood and thought they were a lost guest because of how well they were dressed and tried to give them directions on which rooms were where (insert face-palm emoji here)! She gave me the Italian version of "oh, bless your heart" more or less, lol. The hotel has a shuttle that runs all day and into the evening to and from La Piazzetta which was such a great perk, it runs every 15 minutes, the drivers were all very professional and friendly! We were greeted each time we entered the lobby with smiles and welcomes and were asked how our day was or what our plans were, how our boat tour went, etc. The entire staff went above and beyond with kindness and hospitality and they don't know how much that truly meant to us both. The room was immaculate! We had a seaside view, you can see the Faraglioni Rocks from the hotel and we could see them perfectly from our private terrace as well, they happen to be one of if not my most favorite things that I've ever seen and I've been dreaming of seeing them again since I first came to the island as a teen. To wake up to and see the sunset with them was a treasure. The hotel has more than one restaurant, we dined at the main one just off the lobby and the food was delicious! The tomatoes in the caprese could not have been more fresh, the mozzarella di bufala was to die for, the seafood was local, dessert was fantastic! We were even given a traditional Limoncello shot with dessert but politely declined as I'm almost 2.5 years sober. This hotel will forever be the ONLY place we stay on Capri and I don't recall ever having an experience that made me feel like that about a hotel. Thank you all from the bottom of my heart for such amazing and kind treatment!

Had a far less than ideal experience. The only redeeming quality was the view. Couple notable…read morethings happened: - To start, our room smelled very strongly of mildew/mold, which we suspected to be from lack of the hotel's regular servicing/maintenance of the AC unit. With lack of servicing, an AC unit can start growing mold spores inside. My bf is particularly sensitive to mildew/mold and it causes him to break out with an allergic reaction. We tried to explain this to the reception staff but they didn't seem to get it. We tried to have them at least clean the AC unit, which they were very slow to finally do and the process took about an hour and a half of us repeatedly going back up to reception to remind them. When it was finally "cleaned," we went back into the room and found that the staff had sprayed a horrible smelling strong air freshener in the room, clearly to try and cover up the mildew smell. The fragrance actually smelled WORSE than the mildew and I started getting a horrible headache. They weren't able to switch our rooms that night since the hotel was fully booked, which I understand, and unfortunately there were no other nearby hotels with availability for us and it was getting late into the evening. So, we slept in the room with the doors open to let the room air out. The staff never once offered us anything for the inconvenience -- when I asked whether they could at least knock off half the cost for the night, they said they couldn't do that and offered us some drinks instead. ??? The next day, they were able to switch us to a new room (they told us the night before that we would get a "nicer" room), and the new room was just the room right next door and felt smaller than the first and was not nicer by any means. Still a faint smell of mildew in the second room, but we were ready to just give up and put up with it. - The second room's toilet seat was broken which was another ordeal to get fixed. - Then we took a look at the AC unit in the second room and what do we see? Mold! Black mold. And we found mold growing on the telephone cord in the bathroom of the room. We told the reception staff and showed them pictures. They just didn't seem to get that mold in a hotel room is unacceptable and a literal health hazard. They then showed us around two more rooms which were fine but we, at a minimum, wanted a refund for the first night for the inconvenience caused, lost time on our vacation dealing with the issues and time spent changing rooms, and most importantly the health hazards posed to us by breathing in the mold. The reception staff person (Vincenzo) began getting more and more upset and raised his voice to us that he was getting impatient with our requests (well, so were we, we didn't want to deal with this on our vacation....). We contacted the booking agency (Hotels.com) and were on the phone with them for 45 minutes to try and get a refund for the first night. To keep it short, at first Hotels.com offered us just a 10% refund ($150). This was laughable and we *eventually* got them to refund us the first night. - We ended up taking a new third room at the hotel. I took a shower in this third room and after the shower noticed a large pool of water beneath the sink. Turns out that water was backing up out of the cleanup because of a buildup of soap scum and hair (um gross). We had maintenance come by to drain it and our entire suite smelled like sewer gas. To top that off, the bathroom has no fan for some reason which is foul, so the smell was stuck in the bathroom. Also, breakfast buffet, dinner, and bar drinks were mediocre. We ate dinner at the hotel one night and had grilled fish which was not seasoned at all and a foul smelling black liquid came out of the head of one of the king prawns we ate. Thankfully, we didn't get a stomach bug. The pasta we ate was good. Again, only positive thing about this place was the view. Will not be returning even if this is the last place available on Capri. The front staff person is also in major need of customer service training. His behavior was unacceptable. BEWARE BEFORE BOOKING!