I took my 80- year old mother to this place for a meal. She lives on a pension. Before I had noticed, she had requested the waitress to bring the bill and gave her a banknote to cover it. Realising what was going on I addressed the waitress and told her that the intention was not having my mother pay for a meal we had invited her for, and that it was I who was going to settle the bill. To my amazement, the waitress refused my polite instruction. I followed the waitress to the bar, repeating that my 80-year old mother cannot and should not be paying for the meal, and insisted that I will pay for it. Again, the waitress refused and cashed the payment from my mother.
Just picture the situation: you take your old mother for a meal and the restaurant insists on taking her money, refusing a direct instruction from a customer not to do so. Just unbelievable -- and possibly illegal. The waitress was rude, not exactly professionally presented, and there she stood professing that she knows better what is in the interest of my 80-year old mother than I, her son, do. I have never experienced anything like it. It is simply not her place not her right to ignore clients' instructions.
In order to avoid embarrassing my mother I chose to leave the restaurant but will not be going back, ever. I hope those who read this comment will take it into account when choosing a restaurant.
Oh, about the service. Before the Kafkaesque episode, we had waited for our food for 45 minutes. This was not a rush hour. The food, while edible, was not even average.
Definitely a restaurant to avoid! Or not if you like rude service and the experience of simply being refused simple, reasonable requests by condescending waitresses. read more