Would NOT recommend the service department. Sent 3 mowers there for winter service and received…read morethem back with blades not sharpened well, zero turn not greased, and air filter dirty. On top of this, I was told my walk behind would not stay running and needed a new carb. I had no issues with it and decided to wait on that....glad I did as I have had no issues with it running at all. The other walk behind broke 2 pulleys and a belt the first time Inused it so obviously it had not been went over well. Obviously service is not their thing!! Lesson, albeit expensive, learned.

I have taken my Cub Cadet to Doebbler Brothers/Buckeye Power Sales for an annual spring tuneup…read moreevery year for the last ten years. Of those ten times, my tractor/mower was ready when promised ONE time. This year I took it in March 9, and was told it would be ready in "a week and a half." When I called to check March 23 (two weeks later) I was told it had "been assigned to a tech" suggesting it would be done soon. On March 30 I was told it should be done "in the next couple of days." Three days later, April 2, when I called again, they were "just finishing up" and didn't have the paperwork in the office yet, but I could come get it. So, three and a half weeks from the day I left it with them until it was finally ready. If this were unique to 2020 I would dismiss it as an aberration due to COVID-19. However, this has been the rule rather than the exception both before and after the change of ownership. The work seems to have been done well, but it seems expensive, but I would not have complained abut the price had it been ready when promised.

I originally sent a Zero turn in to be maintained and a tractor in to be inspected plus replace a…read moretire and battery. They came back and I had some problems with the work. Koenig Equipment responded very well! They came out and returned both to the shop and fixed everything. In fact, they went above and beyond for a couple of extra repairs. I was impressed with this service. I will be a Koenig customer for life!

Returned to this dealership since they treated me so well during my first John Deere purchase in…read more2021. And as always, I experienced the same "First Class Service". Zach Pate was so helpful, he made sure I got the right UTV for my farm. I will continue to use Koenig for all things John Deere!!!

Just returned from the West Chester store, I got a text yesterday telling me a part I had ordered…read morehad arrived. The part was supposed to arrive last Friday, this is Weds. Turns out the part has not arrived. No apology, just rudeness. The part was an air filter for a $1500 mower I bought from them 2 years ago, I've spent thousands at this place I'll never go back.

I stared using this guys the last 4 months on parts for pressure washer/ wood chipper lawn mower…read moreand saws. They have great prices and very friendly. Hell if you have the part number for what you are look for they treat you like family! Was just in again and had them try to tune my chainsaw with new carb. I replaced it and purchased part on Amazon but still could not tune it correctly. They tried and was unable to tune carb so they said no charge. They also gave me info on what they think was wrong and why couldn't be done. So since they know more I was given a price of 80 bucks to repair. I gave the ok and chainsaw works. They are trust worthy and know there stuff from all brands. Will recommend them to anyone who needs a repair done or parts on lawn equipment.

Great small local business that is OPEN on a SUNDAY! Which is basically unheard of! Honest and…read morequick while we waited repair! Worth the drive from Kettering to get our mower working that same day! Will use him again if any issues arise! Thanks!

Dustin's an amazing guy - came out to my sister's house, picked up her broken mower and returned it…read morethe next week fully restored. Personable, affordable, and dependable - you can't ask for more in a business!

Friendly staff and excellent service. Not only great service, but FAST service. They told me that…read morefor delivery of rentals, they need at least 2 days notice, but they ended up being able to deliver to me the same afternoon! Not only that, but I called just after 10am and they showed up with my rental at noon! Delivery charges are really expensive, but they do offer to let you rent a trailer if you've got something to do it for much cheaper than the delivery fees. So I need to buy a pickup haha, but definitely would rent from again!

We called Jon and worked out how much wood we were buying and pricing. He was on time and brought…read morethe right amount of wood we bought. Pricing was good! Firewood is cut into perfect pieces and they stacked it by our fire pit for a few dollars more. We would highly recommend Liberty Wood!!

Repeat customer and will continue to use Liberty Wood. Jon's the best-professional, on time, fair…read morepricing, and a pleasure to do business with. Highly recommend!

Bern's is my go-to nursery. The last 3 years since I learned about Bern's I've gotten the…read morehealthiest annuals, at the best prices, and even the best service: order online, drive-thru service that loads my flats without getting out of my car. This is fabulous for me. A+++

Shopped here for the first time last week & bought $20 worth of annuals. Went back a few days ago…read moreto buy herbs & was pleased to see a nice selection. They're a bit pricey but the quality seems good. When checking out, the cashier informed me I could join their Berns Bucks club & get a buck for each $20 I spent. It would have been nice to know that for my previous purchase!

Evan and his team were not only professional, they went above and beyond to accommodate my wife's…read moreseveral changes to the landscaping as it evolved. The final product was amazing, she was thrilled (and for that reason, so was I).

Placed a sign in my yard without my permission advertising the installation of Christmas lights.read more

Our cashier Logan asscused us of stealing propane!! I was filling propane as my wife was inside…read moreshopping. We have filled up our propane at tractor supply for years and normally receive a piece of paper from the filler with the amount of propane we filled, we then proceed to pay inside after doing a little a shopping. Today the man filling the propane (Logan) refused to let me leave to find my wife with the wallet, accusing me of stealing our 5 bottles of propane. He then ordered a younger woman to check me out outside with their mobile machine, which we couldnt fo because my wife was inside with the wallet. So the lady followed me in with the machine, as we walk in the register lady turns to us and yells "are you paying for that" which i replied yes, I need to find my wife. This was the worst experience I've ever had in retail. We were accused of stealing when we are loyal customers of tractor supply. I will never return to this tractor supply. Logan should be written for how he treats customers. Please dont treat honest people like criminals. Terrible business

I used to come to this location fairly often when I lived in Mason and always had a good…read moreexperience, especially for dog products. Recently I returned for an online order for curbside pickup. I was looking for raised garden bed soil and this store was the only one that seemed to have it during the sale promotion. I easily ordered on the website and it was ready within an hour or so. When I arrived I called the number on the sign in the designated pickup area. A friendly employee answered and directed me to pull over to the propane area where a nice man was waiting to load my trunk. He was very sweet and helpful, loading things neatly in the trunk. It was a nice quick pickup. I was jealous to find out they are now offering a Pet Wash Station!!! I wish they had this when I lived right up the street, I wouldve used it all the time! There really isn't another close option for this in the area! If shopping here make sure to join their rewards program as you will receive special coupons and freebies!