The buses seem to be running regularly. They look clean and fairly new. People are walking in to…read morethe bus station and they seem happy with the service. The bus station is small, but clean.

Mi viaje de Dallas a Nashville El autobús apestaba a…read moreorines, cada ves que el camión daba una vuelta la puerta del baño se abría Un joven que también iba de pasajero trató de entrancar la puerta pero no puedo, y también estaba el camión súper frío. Pero mil veces al frío que el olor ese olor era horrible

I am a mother with five kids trying to get back home to family. We missed the Greyhound bus due to…read moreone of the kids being ill and they're refusing a refund or voucher to book another trip. I called and spoke to someone through their customer service line and she said there's nothing they can do. We are out of $699(I can provide booking proof). We're on a fixed income with social security and I'm disabled. This is completely unacceptable and downright disgusting and ridiculous to not provide any kind of compensation. I will exhaust every legal option to get my $699. This was my social security check!!!!!!! I am broke, stranded and out of my disability check because of them!!!!!!! THEY ARE THIEVES BUYERS BEWARE!!!!!!!!!!!!!!!!!!!!

I just went to a bus from dallas to Houston at 04/19/26 5:55 pm the driver was so rude from the…read morebeginning sehe yell at us and dont talk nicely even the whole passenger was really quiet it was the worst drive ever!!!!

Megabus in Houston is a decent option when you just needed a cheap way to get to cities like Dallas…read moreor Austin. This bus was ok. They always smell off (like the faint smell of a bad toilet), but the seats were fairly clean. The main downside was the pickup location. It was hard to find, even with google maps. I ended up at the wrong bus stop at first. The stop itself was dirty and smelt worse than the bus. You get what you paid for!

The lite rail is horrible at night because it runs very slow and homeless people are more than…read moreusual doing the night times.It's frustrating doing the night's unless there's a Astro game are some other event or event's going on that it runs very well and up to speed. Thanks, for the slow ride.

1st time rider. I enjoyed my trip. The scenery was amazing, I'd do it again!…read moreThe observatory car was my favorite. I liked having the opportunity to move around freely on our 8hr excursion. The ride was very smooth. If you've never ridden on a train....CHOOSE AMTRAK, it won't disappoint!

This is a manned facility meaning you can wait in the Air Conditioned room while waiting to board…read moreyour train. You also can check your bags with the staff. Easily located & lots of places to sit.

Customer Feedback - Luxury Living on Wheels My trip from…read moreHouston to Dallas felt like stepping into a world of luxury living on wheels -- smooth, comfortable, and thoughtfully curated from beginning to end. This was, without question, one of the most relaxing rides I've had in a long time . Cost & Convenience Being able to save on gas and let someone else do the driving was a huge plus. Round‑trip cost: $309 Early booking: Normally $79 each way The value for the experience is undeniable. Arrival & Safety Measures Once I arrived, the bus driver greeted me warmly and loaded my luggage into the bottom storage compartment. The attendant then requested my name and license for safety and rider identification. I was very impressed with the security measures -- it felt organized, professional, and reassuring. The attendant even offered to carry my bags onto the bus, allowing me to focus on boarding safely and watching my step. That level of care is rare and deeply appreciated . Seating Experience I was escorted to my seat, and while the service was exceptional, I was disappointed to find the table broken. The attendant tried to fix it -- even using a phone charger to weigh it down -- but it wasn't enough. At this price point, the seat should have been inspected and repaired beforehand, especially knowing a paying passenger would be assigned to it. Still, the attentiveness and effort were commendable. Why I Choose This Service One of the main reasons I continue choosing this company is the way the attendant takes care of passengers and the smoothness of the ride. Pickup and drop‑off locations are both safe and convenient: Hyatt Regency - Houston DoubleTree Dallas Airport Both hotels have staff who are consistently kind, welcoming, and helpful. Amenities That Feel Like First‑Class Travel This service offers rounds of amenities that make the journey feel like a luxury flight on wheels: 1st Round - Comfort Essentials Eye mask Ear stoppers Toothbrush Eyeglass wipes Facial tissue 2nd Round - Cozy Comfort Full‑size gray Sherpa blankets (so soft and warm) 3rd Round - Snacks Galore Kettle chips (3 flavors) Popcorn Oreo cookies Lorna Doone shortbread cookies Nuts (3 flavors) Fruit bars 4th Round - Drinks Soda Wine 5th Round - Meal Options Choose one meal: Turkey wraps (3 variations) Salads (3 choices) 6th Round - More Snacks & Drinks Because luxury means never running out. 7th Round - Warm Towels A refreshing touch to end the ride. Throughout the entire trip, there was constant trash pickup, keeping the bus clean, tidy, and comfortable. Seating Layout & Comfort Outlets at every seat Seats are large, plush, and recline Right side: single‑row seating for privacy Left side: two‑seaters, but spacious enough that you barely notice someone beside you This setup makes the ride feel personal, peaceful, and incredibly comfortable. Final Thoughts No other service out here meets passenger needs at this level. From safety to comfort to amenities, this truly feels like luxury living on wheels. Despite the table issue, the overall experience was exceptional, and I look forward to riding again. Final Thoughts No other service out here meets passenger needs at this level. From safety to comfort to amenities, this truly feels like luxury living on wheels. Despite the table issue, the overall experience was exceptional, and I look forward to riding again. One area I would love to see improved is the brand of water provided onboard. While the overall service is exceptional, the water brand Niagara is known as one of the lower‑rated options on the market based on multiple water‑quality analyses. For a service that prides itself on luxury, comfort, and premium amenities, upgrading to a higher‑quality water brand would further elevate the experience. A small change like this would align perfectly with the high standards already set and ensure every detail, even the water, reflects the level of excellence passengers have come to expect.

I was whispering the whole time a d I was asked twice to use inside voice. It felt condescending…read more The issue was the bus had such a howling sound. It was not quiet at all. So I am guessing that was the problem. I would rather fly from Houston to San Antonio moving forward. Would only recommend if you are going alone or if you do not have any friends.

I went to the transit center to get my senior metro card anbd the disability card for my…read moregranddaughter. The agent I worked with was knowledgeable, pleasant, and very kind each time I visited the Center. THAKJS!

Since they renovated this transit center in the last 1-2 years, it is astronomically better…read more Improvements include: the areas are cleaner and feel much safer. There are plenty of seating. The transit center is divided into two areas. The bus stops are well-labeled with electronic signs with approximate arrival times shown. They added bathrooms as well, so no longer is there pee on the ground as before renovations! I also believe they added more security here. Additionally, they just opened a Metro store here where you can buy fares, ask questions, etc. in the little building. It is super easy to catch a bus here to go downtown. There is free parking at this transit center which is a plus, and it looks pretty safe. I have left my car here during the day with no problems, and I haven't seen any broken glass on the ground. That being said, please be aware if leaving vehicles at night and make sure there are no valuables in sight! tl;dr since they renovated this transit center it is much nicer, cleaner, and safer.

finally figured out how to use metro community connector - separated app metro on demand. free to…read moreuse within downtown. first ride I got a very super friendly woman driver Kelly - she was a doll. pick up was within time frame given. soon as driver is matched you begin to receive updates and are able to track where ride is. there is a small 3 minute wait window at pick up before ride can be canceled. typical golf cart like vehicle. most recent ride however a minivan did pick me up.

This review is more for the Metro Lift service and the main building. If you did not know but…read moreHouston Metro has a service call Metro Lift, it is for people who can not drive or walk to the closet bus spot safely. And this service is like ride share app, where they will pick you at the door and drop you off at the door. If you have a wheeler or in wheeler, no problems, you will get you in the vehicle safely and secure you safely. You have to qualify for the service and you have to go through an interview at the main building in downtown. I really appreciation the Metro Lift as it let me be independent on going to places in Houston safely and not relying on family or friends all the time. The downtown main building is also the Downtown Transit Center. You can also buy your Metro Lift paper ticket here and get a new ID here.

It's a hit or miss with Flix (they were bought by greyhound so there's that! I really enjoy…read moretraveling by his or train; but some of the drivers are cool and some are just ridiculous and annoying the last one I had was texting and driving AND SWERVING!!! Annnnd the damn bus didn't have WiFi but it is what it is...

Round trip Houston to Austin was ok! Flix Bus is a good option for those who don't have the option…read moreto drive and don't want to pay an arm and a leg for a 45 minute flight. There's multiple departures everyday and it's easy to book a ticket through their website. Upgrades are available to select your seat or pay to have the whole row to yourself. Honestly I wouldn't waste your money on this. Both of my trips were only about half full so it was easy to spread out. Departures were both on time but both arrived a little past the expected arrival time so take that into consideration when trying to plan your day. The bus is clean, has charging outlets at very seat and there's a restroom on board. They are also able to accommodate wheelchairs as there is a lift at the back of the bus. My one complaint is the ride from Houston to Austin had a significant amount of vibrating for the entire ride. Think - that feeling when you first get a flat tire. It was pretty hard to try to nap. Otherwise, no complaints. I would do this again.

When was the last time you rode the METRO? Hop on board! If you need to get a Metro Fare Card…read morethis is one of the main locations to do so. The service is quick, easy and the location is very secure. The only issue you might have is finding a parking spot nearby. I know Houston is not very public transportation friendly but every little bit helps with the traffic congestion. The best part I have found so far is the ability to travel with my mountain bike to the parks downtown and surrounding areas.

Located at the North End of downtown, one can catch the North/South Red line of the Houston Light…read moreRail system at this stop. It is very close to the large Bus Transit center, and was our way to connect from the bus that took us from IAH airport to the Red Line, which took us to Rice University. The cost is minimal ($1.25 for unlimited rides for 3 hours), and you can buy tickets right on your smart phone. On a Saturday afternoon, the red line trains were running every 15 minutes or so. Also something to notice: there are different platforms for trains going south vs trains going north, so need to pay attention to be on the right platform (they are not connected). In our case, we needed to go South so the southern most platform was the right one to be on.