Love the music lessons and guitar repairs they offer. Such nice staff and always accommodating.read more

Beware of this guy at ALL costs! This is not his only…read morebusiness and he will absolutely rip you off! Takes his time on custom projects making them fit HIS build and not the customers yet STILL CHARGING THEM FOR IT! He doesn't realize he is working for other people and will cuss you out if you don't agree that his work is the best you've ever seen! Please, stay away from this guy!

Excellent work on my 74 Les Paul Custom. Will bring more guitars here very soon. Very reasonable…read moreprice for a great job!

I've been an NC Guitar Works customer since moving to CLT in 2015. Nick and his team have…read moreconsistently done an amazing job of setting up and repairing my guitars over the past 10+ years. The pricing is very fair, and turnaround times are reasonable. Though I don't fall into this category, they will often prioritize repairs for working musicians with time constraints. I highly recommend NC Guitar Works!!

You absolutely have to check out J.King Guitar. While Jack carries alot of gear catered to the…read moreexpert guitarist, he didn't forget about newbies like me. Very interesting shop. This isn't your average guitar shop. Everything in it was hand picked by an expert musician who is passionate about his craft. So even a newbie like me can walk out with exactly the right stuff to get the results I wanted. Jack, the owner, knew I was a beginner and took the time to walk me through everything I needed. He carries new and consignment guitars. He does repairs as well. When I told Jack that I had been discouraged trying to learn to play in the past because I didn't have alot of strength in my fingers, he showed me a great guitar that he had made some adjustments to. He said it would make it easier for a beginner to learn on. It's been 5 days since I left his shop with that guitar and I have to say he was right! Much easier to play and has a great tone (makes my beginners struggles sound a whole lot better lol)

Great hospitality. Doug and Phillip are wonderful and quickly helped me with my guitar issue, as…read morewell as others I didn't even know I had. My guitar sounds better than ever thanks to Phillip!

This is such a great guitar store. The store design is super cool. It's high-end yet really…read morecomfortable and approachable. Love the design of the custom pipe structure that displays guitars in the main showroom. If you're a guitar player, you've got to stop by just to see and experience the place. It's great. The staff is equally amazing. Philip recently set up my white Gretsch 12 string Falcon Rancher and WOW, it plays like a dream now. I didn't think the guitar was too bad off the shelf - but Philip was able to dial it in to where it plays like a dream now. So much better. I'm super thrilled. I chatted with Philip when picking my guitar up and learned he is a true luthier with the schooling and experience to back it up. He actually built guitars professionally for 10 years so he's not just a guy who changes strings. He's a guitar master craftsman who knows how to get the most out of a guitar.

I can't say enough good things about Kevin. I've been playing guitar for 54 years and have been to…read moremy share of luthiers. None of them are Kevin's equal. Precision craftsmanship, timely completion of the work, more than fair pricing, and on top of all that, he's a really nice and caring guy. An absolute pleasure to do business with. He recently did a complete set-up on my Gib​son Firebird, including a new nut, saddle, and body repair. And today he addressed an intonation issue with my Martin. My guitars have never played so well. He's a guitarist's best friend. You and your instrument will be in great hands with Kevin.

The best guitar tech / Luthier in the business. He has resurrected a bunch of my babies that…read morerequired extensive work. If can't repair he'll build you one. A gigging musicians best friend.

I went in today to purchase a new digital keyboard. I was helped by a gentleman named Jon St Pierre…read more(I think that's how you spell his name). He was very kind and very helpful. The specific keyboard I wanted was not in stock, but he ordered it for me to be delivered to my house. It's been quite some time since I've made a purchase at guitar center and the last time I was there buying a midi controller the lady helping me seemed pretty unmotivated and didn't seem to know anything about what I was looking to purchase. I'm really glad to say Jon St Pierre was very knowledgeable, very fast to help us and provide us with good customer service, and he had a great attitude. In my opinion he is a shining example of what customer service should be especially when spending hundreds of dollars on an instrument you hope will last for a long time.

I've been in twice in the last month hoping to buy an electric drum set. The first time none of the…read morekits on the floor were playable. (No power supply, rack folded in an unusable manner, etc..) When I asked about it, the sales associate said "yeah we usually don't bother keeping the low-end kits set up." I was looking at either an Alesis Strata Prime or Roland TD516. Both are about $3500. He told me to come back another day and they should be working. I went back today (ready to buy) and the Alesis is still missing the power supply. The same sales rep said, "yeah they keep disappearing." No offer to look for one or any sort of real assistance. Overall pretty disappointing.

I've been playing since the early 1990s, 2/3 of my life now. I've owned probably 75 guitars,…read moreranging from the entry level $300 Epiphones, to $5-6000 Custom Shop Gibsons. I've had PRS, Fender, ESP, Washburn, Martin, Ovation, Schecter, and more... I purchased my 1st McNaught guitar about 2 years ago now, used, having never seen one except in photos, much less played one. The fit, finish, and build quality is like nothing I've ever seen prior. The tuning stability is superior, and though I live in the midwest, known for the bi-polar weather, this has yet to need a single setup or adjustment. The only thing I have done is put strings on it, aside from playing the hell out of it. That particular guitar is 14 years old now, and still looks new. Now to the sound.... being a guy who always favored that Les Paul snarl, this things not only does that, but roars, as well as purring with just a twist of the volume knob. I obtained my 2nd Mcnaught a couple weeks ago and I can say the quality hasn't diminished, nor the tones and playability, prompting me to get the custom build ordered tonight. Yes, I know Daves work is pricey... and it may not that famous name, but if you are buying that once in a lifetime axe, chuck the Historic Les Pauls on the kindling pile, as anymore, you're only paying for the name and an ever increasing price tag with less quality than ever before. This guy can make your instrument dreams come true in a comparable or often lower tag compared to the recent Gibson hikes. I've been very impressed, and the process of getting the build going has been easy too. I went through Tom Jensen on his dealers page and it took about 2 weeks with a lot of back and forth to get everything squared away, but it's been a great experience! Let me also state, I have ZERO affiliation with McNaught guitars, I've just learned that the price tag isn't always synonymous with quality and I lucked into discovering these smoking instruments. Do yourself a favor and check it out!

These guys are the real deal! Connected in the industry! You…read morefeel like you are in a museum! Very knowledgeable. Even have a trade program and connected to a studio.

Had a great visit to a great store. First time but not the last. Good to see a real music store in…read morebusiness these days. I wasn't shopping for a guitar this time but just a nice little practice amp. The sales staff was very helpful and not very pushy at all. Purchased exactly what I wanted and walked out one happy customer with my Blackstar amp. These days it's so easy to just figure out what you want and just order it online. Nice to know this store exists for the music making and learning community. I think their prices are competitive with those online. They have one of the best guitar selections I've seen in some time. All accessories and knowledgeable staff to back what they sell. You bet I'll be back to purchase whatever guitar related item I need in the future! Great job guys keep up the good work. Rock on!