Debby at Bravo Travel has arranged multiple trips for our family over the last few years and she…read morealways does an excellent job making all the arrangements we need. And always has ideas for us that we hadn't thought of as well. Highly recommend!

Debby is the best out there! We had an incredible trip planned to Puerto Vallarta, but with the…read moresudden violence with the Cartels, we had to pivot. In less than 2 weeks, she was able to curate an incredible trip to Fiji. It was beyond our expectations and a million times better than Mexico. Everything was thought out including all of the transfers as well as the rooms we stayed in. We will only use Bravo Travel for all our travel needs!

Unprofessional with poor customer service. Gatekeeping clientele. Do not waste your time nor energy.read more

Can't say enough about working with Les and Ladera Travel. I've used various travel agents from…read moretime to time over the years for work purposes but never have received the level of service and attention as with Les. As a professional who takes multiple flights each and every week, I've dealt with just about every challenging travel scenario that exists, and admittedly pretty darn efficient as a DIY business traveler using the apps. But I had no idea just how helpful a really good agent can be. Basically an eye in the sky, and on top of every detail throughout. Nothing beats getting a text or call upon landing with details of a re-routed connecting flight and gate to head to,- handled..done! While other passengers scambling one direction to customer service line, I go the other direction to a gate with a new flight. Very happy customer!

Kelly was amazing at helping us plan our last trip. She offered suggestions that really helped us…read moreget the most out of our vacation. Will definitely use New Day Travels again.

Kelly is the best. She helped me plan a very complex trip that required a significant amount of…read moresupport due to the fact that I was traveling with a special needs child. Not only did Kelly do extensive research and book the best solutions she continued to follow up after our booking. She made sure the ship was aware of our needs and that we got a cabin that would be service our needs. You can't go wrong using Kelly and New Day Travel. She goes above and beyond for her clients. I look forward to my next trip that Kelly helps me plan.

Couldn't be happier with the service I received. Navigating visa paperwork can be incredibly…read moreoverwhelming, but David made the entire process seamless. He told us we would get the passport back in about a week but we got it back just a few days later. If you want to take the stress out of your application, I highly recommend his services.

David was great. He walked me through the Visa process, and helped me review my forms before…read moresubmitted. Once the form was filled out and he helped me review it I had my China Visa in a week. He's fast, thorough, and very professional! Highly recommend.

Mary was very helpful in helping book a trip with multiple stops in Africa. And when the Iran…read moreconflict happened, we totally scrapped the original itinerary to avoid flying over the Middle East. Every flight reservation went smoothly, and I felt I got the best price given the surge in airfare. Mary was accessible and prompt with follow up. Much appreciated to have her help and allay the stress of this aspect of the trip. I'd highly recommend her service.

I love working with Mary and her team. She's very attentive and detail oriented, and she goes above…read moreand beyond at every step. She planned our recent "bucket-list" trip to Asia, and I can't wait to start planning my next vacation with her. On this Asia trip, one moment that really stood out - we made a reservation at a restaurant in Bali, and we asked if she could add to our itinerary. She did more - she reached out directly to the restaurant to let them know we were so excited for the dinner. When we showed up, we got a great table, a birthday cake, AND the manager stopped by to say hi, referencing the note she received from Mary. Just wow.

We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

Amy planned an amazing family trip to Europe a few years ago, so of course we had to go back and…read moreask her to help us again! We went to Venice, Florence, Bologna, Milan, and Mykonos. As always, Amy was courteous, professional, quick to respond, and catered the trip around its purpose, which was to celebrate a graduation. She answered all of our questions and concerns. We wanted a more relaxed trip than last time, so we opted to choose our own activities, but asked Amy to help us book them. This time we needed quite a few train tickets to navigate through Italy, and Amy chose great ones. I was stressed about our luggage and how we would watch/store it, etc, but we were able to put all our luggage above our seats and didn't have to worry about anything. Once again, Amy arranged private transfers to/from the airports/hotels for us. All of the hotels were in amazing locations within easy walking distance to great sights and great food. One of the hotels was a bit outdated, butwas built in the 1700s and is probably extremely difficult and expensive to modernize. The location was just down the street from the Duomo though. Honestly, could not get better than that. Overall, trip was so much fun and relaxing. Venice was a sleeper hit. We all wished we had more time there. Taking the vaporetto in was an experience! Very cool and convenient to take it straight to the hotel as well. It was really great to spend more time in Florence and get to wander and see the city. Some of us went to the top of the dome of the Duomo, view was amazing. The climb was intense though! Bologna food tour was incredible!!! Definitely want to go back and eat literally everything. Milan was a good pit stop and we wished we had gotten tickets to see inside the Duomo.  Mykonos was beautiful and the transfer company was great. Super nice and we used them for taxi service as well. Hotel had a free shuttle to and from Mykonos town until 9pm. The catamaran tour was beautiful, amazingly relaxing, and one of the highlights of Greece. It wasn't super windy that day, so it was basically perfect! Only bump was that 2 days before we left we were trying to check in for the flight home and it said there was an issue and talk to the travel agent. I reached out to Amy and we found out that one of the airlines we were using to get home had cancelled the flight without notifying her or us of the change. Definitely not what we wanted to hear right before we needed to fly back. But Amy was fantastic. She told us don't worry, this was why we had an agent, it was her job to worry about everything and that we just needed to enjoy our last day. Amy got back to me pretty quickly (all things considered) and had booked new flights for the 8 of us. And even though we weren't sitting 8 together, she was able to get us seats of 4 and 4 close to each other. It was still a little stressful waiting to see if we were stranded or not, but nothing in comparison to if we'd had to do all of that ourselves. Thank goodness for Amy and travel insurance!!! Another unforgettable trip; THANK YOU, Planet Hoppers.

I have worked with shekar in the past and he's very good . Gets a little pushy at times, but he…read moredoes what travel agents do best: beat competitor's price, get you the correct information and talk sense . Once I found a great deal offered by the airline and he said ' well, i am telling you clearly, I can't beat the rate, in your best interests just buy it from the airline"

These folks are the best! I have been using Travel Design for all my travel reservations since the…read more1990s and here's why: They consistently get me the best fares for air travel, better than I can find myself online, including Expedia, Travelocity, or Orbitz. They actually care about their customers (as opposed to other travel agencies who merely want your money). Once I was traveling to Florida from San Francisco with my wife and 2 kids in a very snowy December. We landed in Denver, unsure if we would be able to take off due to the bad snowstorms. My Travel Design agent, Shekar, called my cell phone during our layover just to make sure we were OK. He let me know that if our flight was cancelled he would find another way for us to join our family reunion for Christmas. Turns out, our flight was OK and we got out of DIA without any problems, but the fact that Shekar took the time to check on us and reassure me that we would have a fine vacation really impressed me. Travel Design also knows my travel profile and they get me the other stuff I need, like cars, hotels, meals, and discounts, without my having to ask for it. I love these guys!!! I have told all my friends to use Travel Design. They really are the best travel agency I have ever seen! Eric Malone Grass Valley, CA (formerly of San Francisco and Mountain View, CA)

I was planning a trip to Russia and I could not get the visa because they repeatedly made mistakes…read morewith my invitation letter (Which is needed to get a Russian visa). This happened multiple times and I could not get a visa. What's even worse is that they said it was my fault. Their rate of response is really really bad. My manager would take 10 days to answer my emails and sometimes did not even answer. I tried calling her but she did not answer or call me back.

I completed the course a couple of weeks ago and had such a great experience. I am simply excited…read moreabout teachers and lessons. A key component of this working is trust and hard work. You have to be able to trust that the instructors are going to help you with teaching, housing, visas, jobs, and pretty much any little thing that you can think of. If you didn't love grammar before, you stand a great chance of loving it here! We were immersed in the teaching style that we were taught and had the opportunity to put our learning into practice with fantastic observers who were so genuine in giving us good feedback. Thanks a lot

I recently used David for a European vacation for my extended family…read more I found the agency on Yelp. I actually used them not because of all the 5 star reviews, but because of the one 3 star review by a clearly unfair former client, but I really liked reading the agencies reply. No customer groveling, just an honest reply. Would have given him 6 stars. I was extremely surprised and happy with my experience. Surprised because I couldn't have imagined how amazingly detailed his travel planning was, along with excellent advice. We are back from a perfect Italian vacation. I'll definitely use David again and would highly recommend him.

OMG Cindy is the absolute best. I am very stressed over trying to find round plane tickets that…read moretakes place all in one day to go to a wedding. None of the flights coordinated to get me there and back at the times I need. Cindy patiently found some perfect options! In addition, she relieved my stress by providing valuable tips regarding times, which airport, ground transportation etc. Her manner is positive and supportive and takes the time to listen to your particular travel needs. She exerted NO pressure at all and gave me total permission to take the time I need to think about it. Thank you so much Cindy.

This business helped me renew my Chinese Visa and the process was very smooth. Good communication…read moreand fast turnaround time for passport drop off and pickup (about a week). They also helped me fill out the online application form.

I had a good experience with Grace. She was thorough and attended all the important details.read more