Debby at Bravo Travel has arranged multiple trips for our family over the last few years and she…read morealways does an excellent job making all the arrangements we need. And always has ideas for us that we hadn't thought of as well. Highly recommend!

Debby is the best out there! We had an incredible trip planned to Puerto Vallarta, but with the…read moresudden violence with the Cartels, we had to pivot. In less than 2 weeks, she was able to curate an incredible trip to Fiji. It was beyond our expectations and a million times better than Mexico. Everything was thought out including all of the transfers as well as the rooms we stayed in. We will only use Bravo Travel for all our travel needs!

Unprofessional with poor customer service. Gatekeeping clientele. Do not waste your time nor energy.read more

Can't say enough about working with Les and Ladera Travel. I've used various travel agents from…read moretime to time over the years for work purposes but never have received the level of service and attention as with Les. As a professional who takes multiple flights each and every week, I've dealt with just about every challenging travel scenario that exists, and admittedly pretty darn efficient as a DIY business traveler using the apps. But I had no idea just how helpful a really good agent can be. Basically an eye in the sky, and on top of every detail throughout. Nothing beats getting a text or call upon landing with details of a re-routed connecting flight and gate to head to,- handled..done! While other passengers scambling one direction to customer service line, I go the other direction to a gate with a new flight. Very happy customer!

I have worked with shekar in the past and he's very good . Gets a little pushy at times, but he…read moredoes what travel agents do best: beat competitor's price, get you the correct information and talk sense . Once I found a great deal offered by the airline and he said ' well, i am telling you clearly, I can't beat the rate, in your best interests just buy it from the airline"

These folks are the best! I have been using Travel Design for all my travel reservations since the…read more1990s and here's why: They consistently get me the best fares for air travel, better than I can find myself online, including Expedia, Travelocity, or Orbitz. They actually care about their customers (as opposed to other travel agencies who merely want your money). Once I was traveling to Florida from San Francisco with my wife and 2 kids in a very snowy December. We landed in Denver, unsure if we would be able to take off due to the bad snowstorms. My Travel Design agent, Shekar, called my cell phone during our layover just to make sure we were OK. He let me know that if our flight was cancelled he would find another way for us to join our family reunion for Christmas. Turns out, our flight was OK and we got out of DIA without any problems, but the fact that Shekar took the time to check on us and reassure me that we would have a fine vacation really impressed me. Travel Design also knows my travel profile and they get me the other stuff I need, like cars, hotels, meals, and discounts, without my having to ask for it. I love these guys!!! I have told all my friends to use Travel Design. They really are the best travel agency I have ever seen! Eric Malone Grass Valley, CA (formerly of San Francisco and Mountain View, CA)

Mary was very helpful in helping book a trip with multiple stops in Africa. And when the Iran…read moreconflict happened, we totally scrapped the original itinerary to avoid flying over the Middle East. Every flight reservation went smoothly, and I felt I got the best price given the surge in airfare. Mary was accessible and prompt with follow up. Much appreciated to have her help and allay the stress of this aspect of the trip. I'd highly recommend her service.

I love working with Mary and her team. She's very attentive and detail oriented, and she goes above…read moreand beyond at every step. She planned our recent "bucket-list" trip to Asia, and I can't wait to start planning my next vacation with her. On this Asia trip, one moment that really stood out - we made a reservation at a restaurant in Bali, and we asked if she could add to our itinerary. She did more - she reached out directly to the restaurant to let them know we were so excited for the dinner. When we showed up, we got a great table, a birthday cake, AND the manager stopped by to say hi, referencing the note she received from Mary. Just wow.

If I could give this place NO stars, I would…read more BEWARE of this business. They will tell you anything to sell you their packages, but once you have purchased it, you will find out later that they have misrepresented the "package." I have filed a complaint with the BBB and am seriously thinking of asking the DA to look into their fraudulent business practices.

So after trying to work with them for three months, they finally claim they paid the driver (I…read morehighly doubt it). They blamed the travel agency in Paris for the issues and said they are an 'economical' travel company. They tried to fix my perception of them, but obviously miserably failed!

Efficient, friendly, professional, available!! He found us a…read moregreat rate for our cruise and got us all signed up and ready!! Thank you Nick!!

Nick helped me set up a European vacation for four seniors. I tried to use the Eurail computer…read moresystem but couldn't handle it. Nick stepped up and set up our four city venture by first class train rides including overnight sleeping arrangements. We now can do everything right from our cell phones. I couldn't have done it without his help.

Kelly was amazing at helping us plan our last trip. She offered suggestions that really helped us…read moreget the most out of our vacation. Will definitely use New Day Travels again.

Kelly is the best. She helped me plan a very complex trip that required a significant amount of…read moresupport due to the fact that I was traveling with a special needs child. Not only did Kelly do extensive research and book the best solutions she continued to follow up after our booking. She made sure the ship was aware of our needs and that we got a cabin that would be service our needs. You can't go wrong using Kelly and New Day Travel. She goes above and beyond for her clients. I look forward to my next trip that Kelly helps me plan.