I live in Colorado Out the Clovis, NM Was wanting to purchase a utv offered through atvtrader.com, a NATIONAL LISTING SITE Contacted initial about shipping. Got a response offering uship.com or depending on how far they could. Called and got info about unit, timely response and pictures again. At this time also sent pictures of both my wife's and myself DL so they had that info. Now the fun part, Ok I'm going to purchase on 2 credit cards, "No we don't except credit payments that large." Went on to explain being burned and blah blah, I get it and respect it. Could you help us get financed for it, "We don't finance for Colorado or Oklahoma because titling is confusing, about to add Arizona. It's just to much of a headache to do it." Ok getting confused but again accepted it. Talked with spouse came up with ONLY OPTION THAT COULD POSSIBLY WORK FOR US, we will wire 2/3 funds and then the rest on credit card. I called back 30 mins before they closed. "Hey I was just about to call you, my boss said he still wouldn't do it because you're in Colorado." What???? Didn't get upset with guy on phone because he genuinely seemed like he wanted to help sell the item. WHAT SORT OF BUSINESS ADVERTISES SOMETHING ON A NATIONAL LISTING, THEN WITH NOTHING STATED ON THE LISTING, ON THEIR WEBSITE, OR ANYWHERE THAT YOU DON'T TAKE CERTAIN PAYMENTS OR WANT TO FINANCE CERTAIN STATES. read more

Don't waste your time or money if you need anything done outside the realm of "factory reset to OEM spec". Because apparently, that is well beyond their skill set. And I can't directly say they broke my transmission (as I didn't see them do it), I can only say that the transmission worked when I bought this bike, and it was working fine when I removed it from the trailer as I had to shift it from 1st to neutral. And it wasn't anything I even asked them to look at. But when I picked it up (after nothing being fixed) it has suddenly broke. My best guess, and that of the internet, and friends of mine that run a dry clutch setup is someone there wanted to take my bike out for a little spin. And unfortunately, that person was not familiar with the operation of a dry clutch. Mainly how they are either engaged or not engaged. There is no slowly letting out on the clutch and it begins to engage. It's either there or it's not. And if theres too much throttle when it does engage, you can (and sometimes will) break a transmission. As I said before, I can't prove that that's what happened, all I know is it worked before I dropped it off, and now it's hard broke. Maybe while they were looking for the fuel leak I asked them to track down, the transmission decided to break all by itself, with no outside intervention. And the fact they had my bike for 14 days, fixed nothing, and when I showed up, they had all the diagnostics completed. I'm not saying they are blatantly shady, but they certainly give the impression doing shady things. Especially in their work practices. The service rep tried to explain things to me twice but the service manager couldn't be bothered to resolve anything. The only part of this process that went flawlessly, was them taking my money. I await the service manager (or whomever) to reply to this review, as they do. Nothing I started is fabricated or exaggerated. It's all facts, and to attempt to discredit this experience as somehow my fault would be to call me a liar. The right thing to do would be to refund the ridiculous diagnostic fee since the problem your technicians "discovered" was created while in your custody. And to also pay the cost of having it repaired (as I stated earlier, IT WORKED PERFECTLY BEFORE YOUR TEAM TOUCHED IT). Although the likelihood of someone stepping forward and admitting the wrongdoing would probably not happen in this lifetime. It's sad integrity isn't a virtue most people possess anymore. If you were in the business of doing the right thing, you wouldn't have giving me back my motorcycle more broken than when I dropped it off. I eagerly await your reply so I can then dispute that as well. Regards, DJ read more

Super shady practices with bait and switch. Salesman made me feel uncomfortable during the entire interaction. Do not go here.

Horrible customer service. Less than legal business practices. I can't believe they are still in business. They actively try to scam you. They have no respect for our military. Please avoid at all costs. read more

The employees are terrible everything's overpriced save yourself the headache go somewhere else

I was greeted very friendly and politely when I came in. The mechanics are knowledgeable and honest. I hesitated when I saw the reviews, but after coming here, I'll make this place my new go-to when I have motorcycle problems. read more

Great Dealership! I dealt with Raquel who was able to meet all my needs with a smile (I Think). They were able to get a 2021 Ranger Crew Northstar Ultimate for me. Sales people need help & Trey the GM was there to make sure all the details were met. Thanks Again Richard read more

so most of the ppl at the store tend to be polite but I had ordered some parts paid 270 for and when they had gotten here they weren't the right ones went back for my refund and they only gave me 220 and I found a whole set of brakes more then what I had ordered at the store and their only 200 read more

I can't give zero stars so I guess they get 1. My husband went in to check his fluids and they charged $500. Horrible customer service and way over priced. I guess they are taking advantage of being stuck in the middle of no where. read more

Took two rims off my bike, ordered tires, and tubes. Took it all to Zia to just to have it mounted. They mounted the tires (no balance and no disposal) they charged $216! I will let the other military folks know not to purchase here. WAY up charged. read more

This shop charges $92 a hour for their work. I would recommend selling your bike before bringing it to this shop. Unless you like paying more for labor than parts/fluids. read more

If I could give them no star, I would...Brought my bike there for repair, and instead of fixing it, they sliced the fuel line, then after I got it home and realized what had happened, I called them and they tried to say they didn't do it, and not to mention, were incredibly rude about it. Needless to say they didn't fix it, and I do not recommend anyone go there. I will also be letting my fellow military friends know of this so it doesn't happen to them. This is the kind of stuff that really infuriates me about small towns--the less the competition, the less people care. I would expect more from a town that military is the whole reason this town even exists in the first place. Shame on them! read more