Very quality vibe. This place is a gentlemen spa on the higher end side. Very nice rooms and a…read moregreat massage. Beautiful attendants. Really enjoyed my stay.

Went to this place once met a nice little older woman she was around in her 40s but beautiful…read morelooking woman har service was great I will come back and see her again soon

I have been going to this spa intermittently for more than a year. It has a convenient central…read moremidtown location. The three rooms I've been in have been spacious, clean and private with a bit of ambience from bare brick walls. Lately I've been needing extra neck and shoulder attention. The masseuses have been responsive and I've been pleased with the results. The regular massage is excellent. I have rarely seen anyone but my masseuse, and no customers in any case. I have had good experiences here and I don't hesitate to recommend it.

On vacation stopped in for a quick massage. They got us right in and out. Amazing massage. I feel…read more100% better daughter's feeling excellent ready to go conqueror New York some more definitely recommend this place.

if you feel like finding heaven on earth, ask for Vicky. She's beyond beautiful. She's beyond…read morefriendly. Her smile is like a sunbeam. To say she gets an amazing massage and beyond (!!!) is an understatement. I seriously had this giving about leaving this leaving to review. I would love to have her for myself. But being a generous person, I believe that she should be shared with others. Being with Vicky will be an experience you will never forget. you will get more than your hours worth because time will stand still. will redefine happiness and enjoyment for you.

I visited here in November. It's under a new name Kiss Kiss Pop 2, among other names. It was loud,…read moreno relaxing music until 50 minutes into the massage. Employees talking in the back room as loudly as if at a party. Not the least bit relaxing, which is an important part of getting a massage.

Super clean, professional staff, and great massage. Never disappointed when I come for a table…read moreshower or massage.

V clean and professional spa. I've had several massages…read morethere The space is clean and well maintained

Great deals on massages! Right in between little Italy and Chinatown, friendly staff, good…read morestrength, worked out some tension on right hip and mid-low back. Good price, good people! 10/10 would recommend!

Very relaxing little spa. The service is great they always have ppl ready to work. The quality of…read morethe massage really depends on who you get, the first time I went I got an amazing woman who did a great job, the second time was not as good but I would probably come back again. I can only speak for the foot massage. Also keep in mind communication may be hard as many of them speak little to no english.

I've been going here for a few months now. Needed a manicure before a client meeting one day and…read moreeven tho I usually do one like once a month or once every two months I didn't have the time to fix chipped nail polish so I ran over here during my lunch hour. Service here is impeccable. They are thoughtful, kind, the ambiance and feel of this place is amazingly peaceful and it's super duper clean. All the things you need in a spa. They've even got some sort of sound proofing thing going on because whenever I've come here there hasn't been traffic noise - it's truly a peaceful oasis in an otherwise frantically crowded neighborhood. That being said, I've now come here a few times. My manicure have always been ooookaaaaaay. But I return because it's a wonderful experience. You lie down, there are comfy pillows, almost an eerie silence with very calming music playing overhead and it always smells lovely. It's a great way to spend a lunch hour and kind of recharge your batteries after a rough morning. This past visit (probably like my 5th or 6th - I don't always remember to check in) my manicure really wasn't okay. It was bad. I hate having to do things like ask for the nail file and file my own nail after someone makes it significantly shorter and files it into a crooked square shape...when I try to keep my nails a nice medium length (rather than short :-/) and I was clear about wanting a more rounded square. I had to fix a few after I was done...I also had to ask for my (very attentive) nail tech to paint the sides where she would miss a lot of my nail...having to fix some left some nails darker than others. She also did one coat of the deep blood red polish I chose and then a top coat. Any polish, especially darker colors require a minimum of 2 coats. This is pretty common nail polish knowledge. She was so nice and I was nice about it but after paying and getting to my office I was pretty horrified at how my nails looked. They were all really weird. Lots of marks, lots of unnecessary thickness, some air bubbles - I was pretty upset. There's also usually a brief complimentary back rub done afterwards which is a really nice treat and something I got used to the previous times I've come here which makes the experience worth coming back for considering every mani I've had here has been ooookay. Yesterday's was not okay. There are photos. Today I've got two nail polishes where the polish has chipped from just typing at work...my normal Astoria spot manicures generally last me 3 weeks. I'll probably return sometime for a couples massage or something as I mentioned my fondness for this place to my husband, but I don't know if I'd come back for another manicure. I don't do my nails that often and I need consistency...plus it hurts to spend money on something that's meant to treat myself and the final result is something I could have done to myself 100% better. I felt like I had to kind of hide my hands during my client meeting. Again, I've had good experiences here and not let frustrated so 3 stars for A okay. Ooookaaaay.

Good customer service is a must! After my initial experience and post I was immediately contacted…read moreby the Bienfait team to return to the spa to correct my concerns. The entire team went ABOVE and BEYOND to make my second experience pristine! They were apologetic and accommodating. I truly understand that things happen and my skin did not agree with something, but their willingness to correct it trumps my flare up. My return was met with concern and an eagerness to provide excellent care. I can't stress how much they apologized and it felt so sincere. Sometimes you get poor service and people make excuses or worse than that, don't acknowledge your concern at all, but that was definitely not the case here. I appreciate Mi Ra for being so sweet and supportive & big shout out to the manager, Sung for truly caring about my experience! Thank you guys again!!! In a few days my face will be better. I'll never forget how you made this better for me. Tha

I live right around the corner from this spa and decided to give it a try. I'm a professional, I…read moretake pride in my appearance, and I usually have a massage therapist come to my home. I believe in experiencing a business for myself rather than relying solely on online reviews, so I decided to visit twice before writing this review. Unfortunately, both experiences were disappointing. During my first visit, the massage focused almost entirely on my back, with very little attention given to the rest of my body. I repeatedly mentioned that I was still feeling tense and that I needed more work, but nothing changed. About 30 minutes into the session, I decided to stop because I wasn't getting the service I had paid for. When I went to pay, I explained to the gentleman at the front desk that I was dissatisfied with the massage. His response was completely indifferent. There was no apology, no concern, and no attempt to ask what went wrong or make the situation right. That lack of customer service was just as disappointing as the massage itself. Even so, I decided to give the spa a second chance about two weeks later, hoping the first experience was just an isolated incident. Unfortunately, the second visit was almost identical. The massage again felt routine and lacked attention to my individual needs. I left feeling just as tense as when I arrived. What bothered me most was the overall atmosphere. Throughout both visits, I felt uncomfortable and unwelcome. I got the impression that the therapist was reluctant to fully engage in the massage, and although I can't say why, that was honestly how the experience made me feel. A massage should leave a client feeling relaxed, cared for, and comfortable. Instead, I left feeling awkward and dissatisfied. I consider myself someone who is respectful, well-groomed, and professional. I treat people with courtesy and expect the same in return. After giving this business two opportunities, I left feeling disappointed by both the quality of the massages and the lack of concern shown when I expressed my dissatisfaction. I will not be returning.

I would highly recommend Allen there; he is relatively new at Batman. He is very professional and…read moreexceptionally friendly. His command of English is good so you can communicate with him easily. His work as a masseur is of high quality! In fact, one of the best in the field. Batman is lucky to have him on staff. Phone appointment highly recommended! You won't be disappointed, trust me on this!!