Salt therapy itself is phenomenal. We have used The Salt Retreat for over three years for our kids…read moreand for ourselves as a natural way to support sinus health, colds, and overall wellness. The treatment works. We believe in it and have referred many families over the years because of that. The issue is not the therapy. It is the ownership experience. James' demeanor, tone, and communication style are consistently passive aggressive and customer unfriendly. As long term paying members, we were repeatedly policed about start times, end times, and minor cleanup expectations in a way that felt adversarial rather than service oriented. To be clear, we never objected to following posted guidelines. We understand there are rules in a children's salt room. With an 18 month old and a four year old, some salt occasionally ends up outside the sandbox area. That is simply reality. If the business needs to charge a small cleaning fee when that happens, that is completely reasonable. We would gladly pay it. What is not reasonable is being treated like a problem instead of a customer. On more than one occasion, feedback was delivered through body language, abrupt door handling, and indirect comments, including waiting until I stepped out to address concerns with my 37 week pregnant wife. There was also a direct comparison that "this doesn't happen when the nanny comes," which felt personal and unnecessary. This was never about refusing to follow policies. It was about professionalism and basic respect. We have referred multiple families over the years who have independently shared similar feedback about James' tone and demeanor. His wife has always been warm and welcoming. Unfortunately, James' presence creates a very different experience. If you are considering The Salt Retreat, know that the therapy itself is excellent. Just understand that the customer experience may not match the quality of the treatment.

Owner seems to very ignorant. We did not feel welcoming at all. Would t go back again.read more

I had been hearing about salt therapy and decided to give this place a try. I love how cute it is…read moreinside and they have different rooms for different therapy sessions. Booking was easy and all I did was call a couple days before. Their staff is very friendly and accommodating. I decided to come in on a Monday since they are half off. I tried their small salti room. It was a nice relaxing experience and I will be coming back to try other rooms.

Ali is sooo salti!!! lol. She painted my nails beautifully! I also got my B-12 shot here, they did…read morea great job!

Fabulous experience !! Wonderful Halotherapy business. Melissa is a pro. What a lovely and…read moreknowledgeable owner. Truly concerned about your health. It is a must do for your health !!

Our entire family has been coming to the salt room for over a year! Melissa is the first one we…read morecall when someone in the house has allergies or a cold. We mostly use the kids/ family room in the front. There is a TV if kids want to watch something and plenty of toys to keep them occupied. Within a couple of visits we are always well on our way to recovery. The salt room has kept us out of the doctor office for the majority of the year!

Had a fabulous sauna session at Glow Sauna Studios! Highly recommend a visit!…read more I stopped by for a 45-minute infrared sauna session with a friend. We were given a comprehensive tour of the facility, which is equipped with cold scented face towels, makeup wipes, hair ties, and anything else you may need to freshen up before or after your session! It was also very clean! Each room has a booklet describing all of the light therapy options and a TV to watch Netflix on which was so nice! They also provide towels to cover up in. It got up to 145 degrees in the sauna -- we had such a good sweat! Can't wait to come back!

I love their infrared, sauna. It is such a great experience. I love that they have different option…read moreoptions that one could go for it. I love that. They have the tiles waiting and there's also a section where one can get a makeup, wipe, a towel, or hair tie it's very considerate of the person using the sauna itself. There's a little TVs outside so that you can watch as you're sitting and you're not just bored. I do not suggest bringing your phone inside because of the nature of the room itself it gets hot in your phone will get hot too.

Very relaxing 45 minute salt therapy for myself and my 9yo son. He and I have been suffering from…read moreseasonal allergies. We feel a lot better after our session. Glad we tried it out today. Will probably go again when our allergies kick us down.

Is this place still open? I have tried calling several times, on different days and no one answers…read more I've left messages and no return phone call. This place is to far for me to just drive by. Although I might have to. I have two appointments on my package that I'd like to use. If I don't hear anything this week, I'm going to dispute the charge. Awful customer service.

Enjoyed a relaxing Halotherapy Session with lifelong friends. Lovely, calming environment,…read morecomfortable reclining chairs. The room was pleasantly cool and we were offered light throws if needed. After our session, we were offered a cup of tea. Steven was very accommodating, gave us great customer service and deserves this 5 star review.

Unable to get to the beach on a Wednesday afternoon? Feeling a bit crappy from the latest bug…read morespreading around? Needing a real boost to break the winter blues? Well, Just Breathe has you covered! Ambassadors of the health benefits of salt, the owners walk you through their salt options. The room was spacious, peaceful and a great introduction to halotherapy. For those needing a more immediate shot, the booth gives 10 mins of intense treatment. Take a leisurely drive out to Rockwall, sit and dig your feet into the salt and just breathe deep. You'll feel and look better.

I came here last week for the Soother IV and it was amazing. The nurse told me that after I would…read morefeel super relaxed and by the time I got home, I was already feeling like a million bucks. I've been not sleeping so well and probably not hydrating as much as I know I should, so this Drip was exactly what I needed. This place is run by a super nice couple. They really want to make sure their customers get what's best for their specific needs. I've also tried the red light therapy bed and it's powerful. Red light therapy is so beneficial for a lot of things but for me I'm using it for pain reduction in my neck and for reducing inflammation. I've already told many friends of mine about this place, my husband will be coming to try out the post viral drip soon. The whole process here is super easy and quick, the day I got the IV therapy I think I was done within 30 mins.

I took my daughter here today bc she is on the tail end of the flu and they were amazing! Love this…read moreplace and all their nurses!

I love that ALWC offers various wellness treatments and continues to expand their wellness…read moretreatments. Throughout the past year I've been able to try their salt therapy room, vitamin shot, whole body vibration machine and foot detox. The salt therapy room was a cool experience and I loved that they had Bluetooth speakers inside the cubicle. I tried their whole body vibration machine today which was a wierd but cool experience. After a couple of minutes I tried a couple of the suggestive poses and became comfortable with the whole body vibration machine. Through the various treatments I've noticed my body feels better and soreness level is reduced as I tend to come here after a workout. The ladies at the front are sweet and friendly. I look forward to my next visit.

From start to finish, my overall experience was good. The ease of making an appointment and…read morefilling out initial paperwork went well. I scheduled a full body thermography, so there was a lot of prep involved. Or lack there of because you couldn't shower, brush your teeth, take vitamins and bunch of other items leading up to your appointment. They don't want anything to interfere with the results, which I totally get. My appointment went well, but there was some confusion as to my appointment to review the report. After a bunch of back and forth, I decided to just have my doctor (a certified smarty pants aka DO!) review it. All in all, I would still go back and try other services. I really want a detox foot bath!

Do yourself a favor and grab yourself a membership here. Once you have it you'll wonder how you did…read morewithout. I go at least 2-3 times a week to the Houston(Waugh) and coppell location. Customer service is really great. The machines regardless of what you use are all in great shape as well. If you aren't sure what bed to use or want to know the difference between mystic or Versa just ask they will get you started in the right direction. The cocoon and hydration pod are great amenities as well. Go check them out! Really nice owners as well!

This establishment felt highly predatory to me. On the two occasions I walked in, interested in…read moredoing just a simple tanning bed session, I had a bad experience and ended up leaving without getting my service. First of all, the staff is a bunch of rude teenage girls who act like their parents never taught the social skills and basic common courtesy. They try to hook you into this ridiculous tour of the entire facility and the entirety of its' machines, for... seemingly no good reason but to waste your time and try to sell you on more stuff to take more of your money. I had been there for almost half an hour and they were still giving me their "management told us we have to say this" spiel while I repeatedly expressed that I was in a big hurry and just wanted to do a simple tanning bed session- it's not rocket science. But they refused to listen to me. I guess management told them to ignore customers' requests/wishes in order to focus on just selling more overpriced stuff. They then tried to loop me into a membership of course, which I declined because I don't like the attitude of the front desk girls there. They charge a ridiculously high price for the same thing you could find elsewhere for far less. It's literally a tanning bed that just sits there, there's no reason to charge almost $40 plus an unbelievable $8-10 charge for goggles, which of course they dont provide. I have never in my entire life been to a tanning salon that doesn't provide goggles, and at these prices it's just totally uncalled for. After being condescended by the high schoolers at the front desk both times, I left and will be taking my business elsewhere.