My daughter treated me to a facial, we both popped in without an appointment and they were able to…read morework us in within an hour, (we had lunch nextdoor in the meantime) our cosmetologist were so good. We were able to be in the same treatment room together, where we were led to comfortable massage tables, so we could stretch out and relax. The atmosphere was so soothing, and my facial truly was relaxing, I didn't realize how much tension I had in my face. All of the products used were nourishing and also lightly scented, something I truly appreciated, I was pleasantly surprised to also receive a neck massage, some shoulder compression-stretched, and some leg and foot massage techniques. It was something I will be treating myself to more frequently going forward. The staff was something professional and the experience was so calming and relaxing, a very nice experience for sure!

I'm a regular customer here and now my massage therapist is Alice. She is wonderful at Thai…read moremassage, deep tissue massage or foot massage. She asks for feedback during the massage, is great with conversation in English, and very professional in her approach. The spa and Alice in particular are highly recommended. Amy is great too as manager.

Yun was incredible! I've had many massages that were much more expensive than this and this was by…read moreFAR the best massage I've ever had. Thought I was levitating off the table. Highly recommend!

Buyer beware! This place uses deceptive practices to charge you with out services rendered! I…read morewalked in for a massage on Sunday. Two ladies were upfront, one therapist and a front desk worker. They had no therapist available at the time and this was approx. 2pm. I told them I would continue to look for a place who could get me in immediately as my back was killing me. The front desk worker said, well we have a 5:20 pm spot. She said well do you want to book it just in case. I said sure. She said "we ask for a credit card on file, just in case you are a no show, we charge you". I said that make sense. I left and the next place I stopped said they could get me in immediately. I wrote the Xpress location in Keller right away to cancel. I received a response that said the appointment had been cancelled. Two days later I see a charge for over 50 dollars. I called the credit card company that I used, who refunded the money immediately because I have the cancellation text. I then called the facility who said that this is common practice, and their policy is that if you cancel or NO SHOW, you will be charged. Can you imagine this with any other service? I would like dinner at a nice restaurant but then you cancelled it and get charged for what you would have eaten. Or how about a car. I was going to buy a car but changed my mind and they still charged you for the car you should have bought, so that the salesman makes money. This is insanity and I will never be back to this location every again! I would caution you as well. This policy was never conveyed to me and the girl I spoke with on the phone said "oh she probably forgot". Umm yea because why would I ever agree to pay for a probable service? Horrible business. Update: the manager of this business wrote me and said yes we have evidence that our staff didn't advise you of the policy and that he would try to help me get my refund "even though my cc has already refunded the money", but when he saw this review he sent me a text at 11pm at night. "I saw your rediculous review on Yelp. I had told our system not to fight it because it was an honest mistake. But your lies on Yelp are stupidity. You never once on the video said you were going to look for another location for a faster massage. I will upload the video and audio to Yelp to show this. I was ok with eating the 30 dollar chargeback but now I'm going to fight it" These people are not just crooked but obviously have mental issues.

This was my first time to GiGi. I guarantee, it will not be my last!! She was very attentive to my…read moreproblem areas. I honestly have to say that this is the best massage I have received, in a long time. Pressure was perfect. She is very personable and friendly. That helps with me relaxing. I will have to book an appointment for the wife! You will not be disappointed at all with GiGi. Great service for the price. I had pre-tipped when I booked, ended up tipping extra.

I love this place! Can always easily get an appointment same day. The couples massage room is…read morevery nice and they recently added a second set of bars for the thai massage (my favorite and worth the upgrade.) Yes a thai massage is where they walk on your back but they hold the rails and its not as intense as you would imagine just a different technique. If you haven't tried it you are missing out! The entire place is extra clean. Friendly staff. Highly recommend.

Top notch and professional, I was very fortunate to find this place and have recommended it to…read moremultiple people. I am sure all the staff is capable, but with out a doubt Donna is the best massage therapist I have had. I get a 1 hour deep tissue and of course she adds the element of stretching. I recently took a trip to CO and did a white water trip, came back with some tightness and she worked her miracle. I have been able to book my appointments via their website and EASY in a word. They are extremely communicative and flexible.

I was blessed to get a massage and (semi) cupping session with Jacinda!…read more First of all, she let me listen to my own music. A special artist that gets me through rough times and boy, for the past few months I needed a relaxing massage whilst listening to what I wanted. She made me feel 100% comfortable, especially as a person who has issues with people touching my body and especially my feet. Not only did she make my body melt into a oozing relaxing puddle, the session was also informative. She taught me some things about my body's muscles and some tips on how to strengthen those misguided muscles. She really seems to have a love and, especially, empathy for what she does and the people she treats. This was more than just a relaxing session, it was an informative medical treatment too! Highly recommend to family and friends and will

I called right as they closed but the owner said "if your husband is really hurting I will go back…read moreto the office". She could not have been more accommodating and even gave me some ideas on how to help my husband. He has some tightness in his neck that is bothering him. We will definitely be making appointments here! First class service!!

We stopped in here late one night and had THE most pleasant experience! My husband, who is a big…read moreguy, has a hard time finding someone to really work out the stress on his body and he has nothing but amazing things to say about his experience here. Most importantly the days following our session there. It's very easily spotted off Main in Roanoke. Parking can be tricky but there are plenty of parking within walking distance. The business is very clean and welcoming. It smelled like an aromatic lemon grass dream walking in. Your senses are instantly relaxed as soon as you walk through the door. We booked a couples room and he got a deep tissue while I got the Swedish massage. Both of our masseuses were thorough and professional and did such a wonderful job. After the session we were given a nice cup of Bael fruit tea to enjoy with cookies before leaving. It was such a thoughtful additional to incredible treatment we just received and we look forward to our next visit.

Amazing Massage Experience!…read more I had an absolutely wonderful experience here! I had been in town for a couple of days and my body was aching terribly, so I went online looking for a great Thai massage. I'm so glad I found this place! I ended up getting a Swedish massage with Nuusty, and she was absolutely amazing! She gave me an incredible massage, included some wonderful stretching, did some Thai-style walking techniques, and even gave me a relaxing facial massage. I left feeling so much better and completely relaxed! Everyone was so friendly and made me feel comfortable from the moment I walked in and after was very sweet, they give you tea and I didn't feel like I was rushed out. Nuusty was truly fantastic, and I would absolutely recommend her and this place to anyone looking for a great massage. I will definitely be coming back! ‍

My initial reaction when walking into the building/upstairs to the suite was that I possibly made a…read moremistake booking this massage on Groupon. The building is appears to be built for older business units and is a little run down. However, upon entering the suite I was greeted by three lovely ladies who set up a beautiful, relaxing ambiance. After my wife and I were walked thru the massage process we were escorted back to a very tranquil room with heated beds, aromatherapy (of your choice), and all around a very relaxing scene. I got a soft/medium massage by Pegga with Peppermint aromatherapy and it was one of the top three massages I have ever received. My wife agreed that her massage was top tier as well so when we walked out to pay/tip we couldn't turn down the deal for another massage a few weeks later. For a one hour couples massage it will run you just around $110 which is very reasonable. They also have deals for repeat customers. I look forward to visiting this place frequently in the future.

They are amazing! It's a faith based family run place that includes hot towels and aromatherapy for…read moreno additional cost like most spa and massage places. You must come here! They treat you like VIPs.

Been going to Brittney for years. Highly recommend. Extremely knowledgeable. Located near…read morecollyville.

I was so happy to find Brittany at Rarity Massage. I had been suffering from a bad upper back and…read moreneckache.I couldn't even move my head without pain.Brittany gave me the best deep tissue massage.Worked all the knots.The next morning I felt like myself again.Pain was gone! I highly recommend her.I already set up my second appointment.