Buyer beware! This place uses deceptive practices to charge you with out services rendered! I…read morewalked in for a massage on Sunday. Two ladies were upfront, one therapist and a front desk worker. They had no therapist available at the time and this was approx. 2pm. I told them I would continue to look for a place who could get me in immediately as my back was killing me. The front desk worker said, well we have a 5:20 pm spot. She said well do you want to book it just in case. I said sure. She said "we ask for a credit card on file, just in case you are a no show, we charge you". I said that make sense. I left and the next place I stopped said they could get me in immediately. I wrote the Xpress location in Keller right away to cancel. I received a response that said the appointment had been cancelled. Two days later I see a charge for over 50 dollars. I called the credit card company that I used, who refunded the money immediately because I have the cancellation text. I then called the facility who said that this is common practice, and their policy is that if you cancel or NO SHOW, you will be charged. Can you imagine this with any other service? I would like dinner at a nice restaurant but then you cancelled it and get charged for what you would have eaten. Or how about a car. I was going to buy a car but changed my mind and they still charged you for the car you should have bought, so that the salesman makes money. This is insanity and I will never be back to this location every again! I would caution you as well. This policy was never conveyed to me and the girl I spoke with on the phone said "oh she probably forgot". Umm yea because why would I ever agree to pay for a probable service? Horrible business. Update: the manager of this business wrote me and said yes we have evidence that our staff didn't advise you of the policy and that he would try to help me get my refund "even though my cc has already refunded the money", but when he saw this review he sent me a text at 11pm at night. "I saw your rediculous review on Yelp. I had told our system not to fight it because it was an honest mistake. But your lies on Yelp are stupidity. You never once on the video said you were going to look for another location for a faster massage. I will upload the video and audio to Yelp to show this. I was ok with eating the 30 dollar chargeback but now I'm going to fight it" These people are not just crooked but obviously have mental issues.

Highly recommend Anna! Not from here, but now making it a point to come and see her because of how…read morerelaxed I left! She's 'the beast' for a reason. See you soon!

Annie is everything I've been needing. I have plantar fasciitis and she was able to get into all…read morethe crevices I needed, she listens to you and your body. Adding her to my physical therapy schedule! Their shop is super cute & relaxing as well.

Annie, did not show up for a scheduled appt. Apparently she had made an error on her calendar…read more Sometimes does not respond for days on texts. She will tell you when she has an open appt, you respond with the day and time.... And she doesn't respond back.

They're always so respectful and the massage is always amazing. Deep tissue and stretching also…read morehelps. This is the only place I've been going for years.

Stop Profiling Customers!…read more I took my aunt for a combination service and enjoyed the experience. I sent my husband today for the same service and they immediately told him "no time". They took one look at him and didn't ask if he wanted to schedule another day or even say they didn't have anyone available to help him. I see this as a racist gesture and would never recommend this place again. I thought I found a new spot yet I was wrong.

I've had a lot of massages over the years, and there's only a few people that exceed my…read moreexpectations. Alexandria is definitely one of them. I felt very confident getting a massage with her. She made me comfortable immediately and her extensive knowledge was very comforting. I love that she uses massage as a form of therapy instead of simply to relax. I like both, and she always makes sure to consult with what I'm looking for out of the massage. I also came to her while I was pregnant and felt very comfortable with all her experience that she wouldn't do anything that could hurt me or baby. I could not recommend this place more.

I can't express how much I enjoyed my experience here. I came for a prenatal massage and left…read morefeeling like I was on a cloud. I'm in my third trimester with my second baby and could not have needed this more. Alexandria is very comfortable to be around and made getting comfortable so easy, being as pregnant as I am, it is not easy. She used the perfect amount of pressure and I will definitely be returning.

Stopped here while in town for the weekend and decided on getting the 90-minute combo session. My…read moreboyfriend and I both agree we have never had anyone work our backs out like that. The longer time spent was WELL worth it on your back. The workers were also very kind. Def worth a try here :)

This was my fist time getting a massage by a professional and I will say it was absolutely…read morewonderful! Jennifer was very kind and in tune with her work. She was respectable and kind. The rooms were very relaxing and even luxurious. Will defiantly be going back.

My fiancé and I have been to Nam's Massage 3+ times now, and we'll continue coming back! Every…read morevisit has been consistently amazing. We both get deep tissue massages, and they truly work out all of the knots and tension. If you're looking for a place that gives a real massage--not just a relaxing rub--this is the place to go. Linda and Tida are both incredible and take such great care of us every time. They are attentive, professional, and make sure you leave feeling so much better than when you arrived. We can't recommend Nam's Massage enough. If you want a massage from who knows what they're doing and genuinely care about helping you feel better, this is the place. We've found our go-to massage spot and will definitely keep coming back!

First time getting a Thai massage and last minute. So easy to book and fast. Great price and good…read moreservice. Great communication. They paid so attention and care to my concerns. Leaving feeling great my body needed this :)

Had no idea of the shenanigans taking place here. Or so I thought it was just willing adult…read moreparticipants until I read this article that they are being investigated for sex trafficking. Article here: https://www.wfaa.com/article/news/crime/trophy-club-massage-parlor-foot-palace/287-7f079633-be28-4a82-a330-c00d8ff066b5 Rooms were open and separated by curtains (at least the rooms that I saw). Workers were older and professional to me. Place was open until 11pm and in such a convenient location (strip mall by grocery store). Lisa was wonderful and I wish her well.

I finally checked out the Foot Palace and I was so glad I did. From the moment you step through the…read moredoor, the calm begins. Soft music in a dimly lit room. I choose the 100 minute combination, a 40 min foot massage with foot bath and 60 minutes of body acupressure. It was a little different from massages I have had before, but this was fabulous. With very few words, the masseuse gently turned and pulled my body back to a better place. It was nice not to talk and have someone take great care of me. This was the longest massage I've ever had. In fact, one person did the foot bath and then another person took over for the acupressure. It was too much for one person to do. The prices are very reasonable and so I was able to tip happily. They deserved to be thanked for their hard work. This is a place I want to go to often and support their good work. There is none of the sign up requirements that are at most of the other massage places. You just show up and they give you treatment that you willingly come back for.

Wife and I recently went to the Golden Foot spa and it was an AMAZING experience! Jessica and Kevin…read moreare masters at their craft, which is removing the aches, pains, and all the stress build ups. We opted for the 100 minute massage (totally worth it). I have a $1k massage chair at home that I use daily, various neck and back massagers that I use all the time and these don't even come close to the massage I received. Guys, GET THE FOOT MASSAGE part of the package. I cannot tell you how great my feet felt during and afterwards. And as far as neck, butt, and back....I have sciatica and a whole bunch of other neck and back issues and she worked each of them out and I can walk normally again with no pain. I have been to various massage places around the area and I can say from my experience that they are the best around!

There is a lady here that literally sleeps through the massage, you have to jerk your body every…read moreother minute to wake her up and she has the worst attitude. She kept sleeping on me I asked her if shes tired we can cut my massage short. She abruptly woke up from her nap and asked me what do I want??? I asked her the question again she pretended like she didnt speak english. She turns the lights completely off so you cant see her eyes but you will know shes sleeping as her hand movement dies down and she snores slowly. Its u believable

The whole experience was questionable from setting the appointment to the massage…read more My name was not asked, I just came in and confirmed I was the one that called. When I phoned in and made the appointment I asked if she wanted my name but she said my phone number was enough. I was placed in a room that was not comfortable for me. I have been to spas before and this was by far the most unprofessional one by far. The room, I should have noticed in the photos, was just old, very sparse and needed updating. The ambiance was disappointing. I waited in the room for 5 mins for the person to return. When she came back and started I was thinking I could have paid my grandchild to do this. How many times could my arch get messaged before it would disappear or scraping the underside of my toes. Not a reflexology massage I envisioned. No explanation of a massage or reflexology. No forewarning of touching my thighs, which caught me by surprise. She also smelled of cigarettes and openly coughed twice while massaging. Then to top it off the 30 mins massage was $40. No I don't recommend this place although she mentioned if I gave a 5 star google review I would be given a 10 dollar discount on my next massage. I would have to show proof if the review. I paid her and did not receive a receipt. Very disappointed in the whole experience.

Linda was great! Would Recommend her to anyone for an awesome massage this places prices are very…read morereasonable for the quality of massage you get, very clean and professional so happy I decided to go!

This place is a small place that's dark. Nope it's not a rub n tug…read more They really know how to knock out knots, sciatic nerves help and the feet reflexology is awesome. Would suggest hour or hour n half. If your looking for a fru fru place this ain't for you. Need a rub n tug jump on Craigslist. This place is great.

Absolutely wonderful !! Went in without an appointment, and even though someone else was walking in…read moreat the same time, they got me right in with no wait. I did the foot reflexology massage and OMG was it amazing. They don't just do the feet, they massage other areas like face, arms, etc to relax you. The massage ended with a back massage that was terrific..I was worried with herniated discs that it might hurt, and there were some instances when it did but that's because I've neglected my back and it was tight in knots and sensitive. The minute I stood up, I felt an instant difference in my overall health, and NO PAIN in my back or my feet anymore. The cost was much less than I anticipated for the hour I was there, and I felt welcomed back and like the staff genuinely cared about my health. They know what they are doing, I've been to other places and have never had an experience as pleasant, comfortable, or as peaceful as this visit. I will recommend Moonlight Foot Spa to everyone I know! And I WILL be going back!!!