Working with The Maid Place has been a great experience from start to finish! I really appreciated…read morethe quick response to my initial request and how easy you made the entire process. There wasn't a lot of back-and-forth--you were upfront, explained everything clearly, and made sure I knew exactly what to expect. I also appreciated the call letting me know the ladies were on their way. They arrived and got straight to work. They were professional, pleasant, and did a wonderful job. It's truly a breath of fresh air to work with a company that does exactly what they say they're going to do and within the timeframe promised. Excellent customer service and a great overall experience. I would definitely recommend The Maid Place!

The actual cleaning has been good, and I've been happy with the quality of the work. Unfortunately,…read morethe communication has been frustrating enough that I don't think this is the right cleaning service for us long term. We had biweekly cleaning scheduled, and after our last cleaning I asked to book again for two weeks later. I was told yes, but I never received a confirmation of the date or an arrival time like I had in the last. Previous cleanings had been in the morning or around noon, so I was surprised when the team simply showed up around 3:30 PM on a weekday without any prior communication. That is quite late in the day for an appointment that had never actually been confirmed. When I texted the owner and explained that I would do much better with an actual scheduled time, the only response I received was "OK." I've also found that some of the owner's communication can come across as a little abrupt or rude. Again, I think they do a good job cleaning, but reliable scheduling and clear, courteous communication are important to me when someone is coming into my home. Because of that, I don't think this is the right service for us.

They did a great job! Cleaned areas (like the garage and patio and porch) that I didn't think were…read moreincluded in the price. Was willing to come back a second time when they couldn't get into the house the first time.

They do an amazing job. Incredible team. They will clean with detail all specified areas and change…read moresheets if wanted. They are focused and professional.

Respectfully they offered to comeback and clean, but there are dust bunnies under my bed after…read morepaying a Deep Cleaning fee. I feel foolish every time I get into bed. Trust lost.

I really love this company and Christina is really the best . She was super sweet and nice very…read moreintelligent and informative. The price was great most places started at $250. Honestly the $300 I've spent

Amazing cleaning service from start to finish. Very clear and quick communication in the beginning…read moreto answer all my questions and lots of updates on appointment and arrival time. The crew did an amazing job and even allowed me to check progress in each room as they went along. Shout out to Christina for her baseboard skills and John for making our oven sparkly and new! Amazing work! Would recommend 10/10

Very happy with the deep cleaning service provided. Maid was prompt and very efficient. I love that…read morethey use organic cleaning supplies, so I know they are safe for our pets. Would defiintely recommend and we will be using them regularly from now on !! Five stars for sure. very competitive and reasonable pricing.

Thank you. I appreciate how fast and detailed the process was for cleaning my house. Will…read moredefinitely ask for their services each month. Thanks ladies! Amazing job

Reached out to Emel'y after being referred to another housekeeper and feeling we were taken…read moreadvantage of price wise then hassled for it very unprofessionally. She offered a quote upfront which was very reasonable and came with a young man who was very respectful and they do the job very quickly! Almost too quickly in my eyes but they're effective! Had a miscommunication because of language barrier about the bedding but once we used translator to hash it out all was well! They do a lovely job!

They did a great job cleaning the home to be listed for sale. Fast and reliable. We will use them…read moreagain. I highly recommend them for your home cleaning needs.

First, the positives: Omar is a prompt communicator. It's very easy to communicate with him…read more However, when it comes to quality of work - it's far subpar. Our home used to be an Airbnb, and we've used many cleaners to help manage the cleaning of the property between guests and to help us care for our home while we were living in it. I asked for a quote for a deep clean of our 4 bedroom, 3 bath home. He replied with the lowest bid - at $225. I knew this was low, even though it was roughly 30% higher than our standard bi-monthly cleaning, but I made the assumption he may be new and giving discounted rates to retain customers. I let him know this was a deep clean before we list our home to show it. That was my mistake. He left cobwebs on mirror vanities, didn't clean under any of our nightstands or furniture. He missed our laundry room entirely. The area around the dog bowl hadn't been cleaned. Nor the corners of the kitchen cabinets and the trim along the back door. Our bedroom looked as if it hadn't been vacuumed or mopped. The baby's room shelving still had dust on it, and we filled an entire vacuum just doing the upstairs. The stair railings were missed, not a baseboard was addressed and we had no cleaning of cabinets or anything outside of counters and surfaces. Our cleaners, who charge between $129-$169 for bi-monthly cleans do a more sufficient job. When I communicated my concerns, he suggested he cleaned all surfaces and that the home just got dirty because of the children and dog. To which I replied that wasn't our experience in the past. The pictures are just a handful of areas that were left untouched. And, he will gaslight you entirely when you bring up your concerns.

Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.