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Zazza's Transmissions

5.0 (1 review)

Services - Zazza's Transmissions

Auto transmission repair

Transmission leak inspection

Zazza's Transmissions Photos

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K & B Transmission

K & B Transmission

(1 review)

Let me start by saying I like to give people the benefit of the doubt and have had multiple jobs…read moredone at this shop. Since none of my experiences have been great I think 1 star is being more than generous. The reason behind my bad review is that you are given nothing in writing so it's all verbal, and then they don't have to honor anything they say. About 4 1/2 years ago I had them put a transmission in my car and was promised a 5 year warranty. I then went on to have a transmission flush the next year and a radiator replaced here the following year. Well, my transmission has gone in the car again and when we called for an appointment my husband was told there was no record of them having put the transmission in. I then had to look up my account with them and find a copy of the work they did (which shows they put in a transmission with no additional information). After showing them this work order they charged me $65 to diagnose the car as having a "dead transmission". As a person who has gone through these classes at NEIT I can tell you that a "dead transmission" is not a true diagnosis. My husband was told they no longer purchase transmissions and would not be able to help him anymore before telling him they were open until 7:30 and he needed to get the car before then. Since I get home around 6 he wanted to wait for me to bring him to get the car. The shop then calls my husband at 5:30 and says he needs to come get it now as they are closing early for the day and he would be charged storage fees if it wasn't gone. My husband walked over (less than 5 minutes from where we live on Lincoln St) to find him backing out of the lot in his car to leave for the day. So he had no intention of letting my husband actually get there, but rather thought it would be better to charge us storage fees. My husband then tries to ask him questions regarding the issues with the car only to be rushed out and told our only option was to buy a transmission and bring it to him to be put in, but no real answers as to what was wrong. I feel completely cheated and can't believe he would charge to tell us he wouldn't actually do anything to the transmission at a transmission shop.

From the owner: brakes, air conditioner, exhaust, tuneups suspension, fluid services, , oil changes, tires wiper…read moreblades, diagnostics

Zazza's Transmissions - transmissionrepair - Updated May 2026

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