Employees were friendly and the food tasted great for a Zaxbys. Ordered a salad and it was fresh and full of toppings. Coke Freestyle machines always a plus! read more

They didn't give me ANY seasoning on my fries.. I have never been so disappointed in my LIFE. Zaxbys count your days.. read more

Zaxbys - Unseasoned fries - Chicken Wings Near Me - Griffin, Georgia

Placed a dinner to go order. Ordered a cobb salad, got a house salad with no bread. I see these issues after arriving at home and, of course, I am not driving all the way back. If I return, I will certainly check the order closer, but it would be nice for the business I am paying to ensure that the order is correct. read more

Very good. I think when other places are serving in smaller containers, I believe Zaxbys kept the salad boxes the same. I love the Asian salad with egg rolls I also love the toast. read more

Service was on point tonight! We had a really big order, the lady running the show had it all together and was super nice. It is so nice to come to one of our fave places and be treated with kindness. They are working with limited staff and still nailing it. Thank you my mom order a cobb salad read more

Waited over 15 minutes for loaded fries, they were FREEZING cold. The restrooms don't have soap. Management was not very helpful.

What a joke. Horrible unedible food. The chicken on their wilted salad tasted like it was cooked last month. The Texas toast was soggy AND tough. The cheese bites were cold fried balls of rubbery crap. You could not dine in so we waited in the drive thru. The employees were rude and obnoxious. You gotta be a complete idiot or starving to death to eat this crap food. Zaxby's used to be good. Not here, that's for sure. I will never ever go back. read more

Service was on point tonight! We had a really big order, the lady running the show had it all together and was super nice. It is so nice to come to one of our fave places and be treated with kindness. They are working with limited staff and still nailing it. Thank you Zaxby's! read more

I am used to Zaxby's taking longer than most chains but the Griffin location takes wait time to a whole new level. Whether it's inside or out, it takes an exorbitant amount of time to either order or get your food. It truly is ridiculous and disappointing. read more

The Manger at this location is very rude! He appeared unkept. He yelled at my coworker saying we couldn't place 5 orders which was only 3 transactions. He yelled out of the drive thru window after we paid and received our meals. He could've communicated that to his employee and or addressed the concern more effectively than how he did. read more

I love Zaxbys! But NOT this one. The drive thru ALWAYS has such a long wait. Even when you're the only one in line they are very slow to get your food out. We've tried several times and it's never worth the wait, plus they've gotten our order wrong before and then we have to wait even longer. The service is just not good. Like I said, I love the food at Zaxby's and I'll go to other locations, but the service at this location is not worth it. We always drive across the way to the Truett's Grill instead. read more

I pulled up in drive though the guy says "l'm ready"! Really. Where is the customer service anymore? Is there any out there? How does the owner of the business feel about his customer service? read more

I usually like Zaxby's but this location is consistently disappointing. The wait in drive-thru line is always inexplicably 30+ minutes, and the staff never has a sense of urgency or efficiency. Today, after waiting 45 minutes for my order (just for myself, just a single meal), I noticed a "smokey" odor when I opened my box. After tasting a fry, sure enough: everything tasted and smelled like cigarettes! Maybe a cook wasn't wearing gloves or a butt was dropped in the fryer. Worst Zaxby's experience I've ever had, definitely the last time l'm coming here. read more

One star because you can't get zero. Last order through the drive through was not fixed correctly. Against my better judgment, we tried it again. This time, a car cut in front of us just after I placed our order, and proceeded to place his order at the window. I walked to the window to explain the situation, but they wouldn't send him to the end of the drive through line as they should have. Goodbye Zaxby's, hello Chic-Fil-A. read more

Horrible service, this location needs new management. You will wait half an hour at the intercom before you get to order.

I've been coming here for a long time and each time, the service has got slower and slower. I went here tonight and the young black pregnant woman ( my pay slip says her name is Alexis but I'm sure that's her name ) working drive thru was very rude and was more interested in talking to a male co-worker than actually doing her job. read more

Their drive thru is absolutely long and it takes about 30-40 minutes to through the line. I understand COVID-19, but I dont think it should be this bad. Other than that the food is average read more

Went to Zaxby's this afternoon and mobile ordered . Parked in the #1 pickup spot and called to let them know that I was there to pickup our order . 10 mins go by and no one brings our order out . So I walk in a propped open door to go to the counter to pick up my order and our order hasn't even been printed yet . The employees were playing around and more concerned with how I got inside . The manager walks in and ask what door I can through and I said that one that was propped over ( the door that she propped open herself to go to her car ). She asked how I ordered and I said through the mobile app , at this point 15 mins ago and she is still more concerned with how I got in as opposed to her employees playing around and not doing their jobs . I finally get my order , walk out to the car and it's WRONG , not just one meal wrong but both . All I can say is Wow !! read more

Almost always understaffed making the wait time crazy long. The items like lids and and ice weren't stocked and the place is a mess, tables not wiped and the floor was very messy. Food was ok but not as good as I have had at other zaxbys read more

This is the only Zaxbys in Griffin. I came here one evening and the walls and seats had dust all over them and were sticky. The ladies bathroom toilets don't flush properly. A older gentleman took my order he seemed to be a manager he was in a grey shirt and was rude and snarky. For my food the chicken was hot but my fries and bread tasted old. I'm very disappointed with my experience. read more

Just picked up my order and bought it home, I check and they messed it up completely so now my boyfriend has to go back and get his order fixed. They always manage to forget or miss something every time I get something from here read more

While the service was fast and efficient, my husband was quite upset that the food was extremely overcooked to the point that there was no substance in the chicken tenders and it was so tough it hurt his mouth. For a man who never complains about food, he was very pissed off. And although we have no complaints with their customer service, they need better training for cooking. read more

The floors and bathrooms were dirty. It took 30 minutes to get our salads, we watched people come in after us get food and a long line drive through empty out, still not good. I watched multiple people bring food back to the counter that had wrong food. Staff didn't seem to care or were bothered by fixing it. read more

Unless you have a lifetime to wait for your food, it would be in everyone's best interest to find somewhere else to dine. They can't match orders to numbers, the manager has to cook because all of the cooks are standing around dazed and confused. This Zaxby's is nothing short of a nightmare. read more

My boyfriend and I went to this location tonight for a salad. This place was filthy dirty. Paper everywhere, spilled liquids, as well as cigarette butts on the floor. Needless to say we assumed if the dining room was this disgusting the kitchen was probably worse. We decided that we didn't want to eat here and left. Whoever manages this store really needs to step it up, as well as kick your employees into gear. read more

2 1/2 stars would be more appropriate. I have been here twice now and both times it was slow service compared to other Zaxby's. I could not imagine how slow it would be if it got really busy here. The food has been ok. I did have to replace old fries with fresh ones which they happily did for me. Basically with some minor managerial improvements this could go from a mediocre location to a top notch location. read more

This Zaxby's is horrible. First, I waited a pretty long time for someone to even take my order. While there were workers standing there, acknowledged the fact I'm standing here waiting, and continued to goof off. Second of all, it smelled horrible (like soured mop water) and there was trash everywhere. It just looks nasty... read more

Consistent with other zaxby's quality. Good chicken, fries, and sweet tea. If you like zaxby's, you will like this one as well.

Dining in is always the best. My food is always missing something in the drive thru. My kids have to eat here a couple times during the week. They love it. :) read more

How many times can one order be messed up? I lost count. Never again! I love Zaxby's. Visit many locations as I travel ALOT with my job. This Griffin location was filled with lots of employees which I thought would be good, but they screwed up order so many times. I now understand why it was so slow at a peak time. Bunch of idiots. Specifically said no buffalo sauce. Noticed after left. Couldn't eat it. That's only a small part of what went wrong. Just never again will I go to this location. read more

I found fly eggs on my chicken strip. I'm glad I look at my food before eating it. I'm so disgusted, I didn't even bother going back to get a replacement meal or my money back. read more

Very bad service at drive thru! Order was wrong, manger on duty said there isn't anything she can do! Will not go back to this location!

Great salads. And wings. And everyone is so friendly the service is awesome. Also the best place to get party platters. read more

My Wife went to this location tonight and ordered a Club Sandwich and 4 Tinders meal... It took....30 MINUTES!!!!! Why? Are you killing the Chicken? That is ridiculous ... On top of that.. When she got home and started eating her sandwich.. EVERY piece of chicken had Fat or Gristle in it.. She ended up throwing it away and let me tell you She was... PISSED..OFF.. We have ended our Zaxby's dining as of tonight..3/31/2017. read more

What a disgusting place. Trash everywhere in the dining area, even cigarette butts on floor at counter. We decided not to order any food and left. Where was management? Hope corporate checks them out. read more