Taxes are done accurately and well organized. There has always been someone to talk to if I have…read moreany questions.

They may be effective for a standard W2 employee. However, as a business owner who thought he was…read morehiring a professional team to help with accounting, I found them to be extremely lacking. They did not ever arrange meetings, nor did they ask questions during the year or offer any tax strategy. Once I informed them that I was switching to a new accountant they became extremely cold. Heather and the front office crew is very nice, but you will never hear from Alex. The two other reviews seem very flattering, so perhaps my experience was simply a 1-off. Hopefully anyone else utilizing their services has a much better experience than we had.

I've worked with Metcalf and Hodge for 2 years. Both years they sent me outrageous invoices. This…read morelast year the invoice was for more than 8000 dollars. I asked them for some sort of a back up or break down, they said they would work on that and to this day I haven't received anything. I feel they have been dishonest with me. Also, I received a letter from the IRS that stated I owed interest and penalties because my return wasn't sent in on time from Metcalf and Hodge. I took the letter to Metcalf and Hodge and they said to not pay it that there were a lot of people with the same letter and they would fix it. Well they didn't fix it and the IRS sent it to collections. Lastly, the communication is horrible! They don't communicate with each other or with me. When you do finally get a hold of someone they have plenty of excuses but never get anything done. I've since switched to an accounting firm that cares and communicate.

I've used Metcalf Hodges, specifically Jennifer Wright and Harte Bressler, for the past eight years…read moreand have nothing but good things to say. Excellent communication, professional, and timely when it comes to taxes and end of the year planning for my business. While they may not be the cheapest (the best usually aren't), they are comprehensive and honest. Put simply, If you're looking for a reliable and proactive CPA firm, this is it.

Debbie has been my accountant for years and I am so pleased with her. Not only is she a really…read morecompetent accountant - precise, up-to-date on the newest rules, and accurate - but she is also such a nice person. She really listens, understands the situation, and does her work with minimal disruption to me. I trust her entirely and recommend her highly.

I lived in Bellingham for 20 years, and utilized Nathan's services for the latter 10 of those…read moreyears. Even when I finally moved to Texas, I continued to have him do my business and personal taxes from afar, which was as easy for me as when I sat in his office. It's so important to have a good relationship with the person who knows your most intimate financial details, and not only does Nathan get the job done right, he's also prompt, affordable and a very pleasant person to work with. I HIGHLY recommend Nathan to anyone looking for a new business accountant, or also for just one's personal taxes too!

Unfortunately my wife and I have been caused a lot of grief due to an error by Nathan Grover on our…read moretax returns. I am in the process of looking for another tax accountant to help us sort out the mess we find ourselves in.

I have been Andrew's client for almost 2years since I opened my business. She is very helpful and…read morealways give me right information to avoid trouble! She is a trustful accountant!

I got a friend involved with Jeri to straighten out her business accounts but somehow the tax got…read moremiscalculated. This cost my friend a lot. For my own taxes I started using Quickbooks through her then decided it was not best for me. I asked to have it cancelled and did not realize I was being charged for it for MANY more months when I was not using it. I have had multiple crises and delays in filing (my own) and when I was finally ready to do my taxes I got "fired" as a client. "Too busy"...

In our time of need Bryan Page helped us out. Taught us and wrote new contracts and walked us…read morethrough the process. When we had a client that was in dispute, he navigated through it all and helped us overcome the whole ordeal. I highly recommend him for all his hard work. He puts his clients needs first.

Within the first two weeks of having hired this Law Firm, it was apparent that Michael Kleps had…read moredifficulty answering questions but said he could help me right away if I paid an additional 20%. Which I did. But I would email questions and not get answers and have to resend the same question and get charged again. At a time when the only reason I'm seeking their assistance is due to the death of a loved one, I expected there to be at least some kindness and helpfulness extended. There never was. I would email the same question two and three times and never get an answer, but always got corresponding charges. I started looking my questions up on the internet. Things we're at a stand still for a while, as I sold property and then needed Michael's help to finish up. Again, he would not answer questions I emailed and I even remembered asking him those questions a year earlier when this first began. He complained that my bill was high because of my constant emails. I advised him that the emails were repetitive questions. I couldn't believe that he wasn't aware of this, but now I'm certain that he was very aware of what he was doing. He was nickel-and-diming the estate and finally I had to speak with his Superior who at first refused to speak with me. When I sent him an email expressing my displeasure that he even refused to speak with me and that there was no recourse he answered and said, Michael told him that he was able to handle the situation but he knew good and well then that Michael was not handling the situation because I had sent him as a heads-up, particular documents, also complaining that Michael would not answer questions. I had to speak with his boss two times. I ended up paying twice as much as what I read online a probate should cost and we hadn't even gotten into the difficult work, when the costs would really rise. We started working on, what would he called, the Financial Statement, where he refused to include my wages as part of the financial statement. He had assigned a secretary to work with me to try to prove that I was receiving a fair payment for my work but after disbursements were made between beneficiaries, there was no money left to pay my wages. He refused 6 times to include my wages in the financial statement, all the while charging me for this repetitive work of six times, which finally pushed me to firing the law firm of Carmichael Clark. Michael had tried to get me to drop him but since I am out of state, I did not want the difficulty of trying to find another attorney but he forced me into a position of having to fire him, which now I see so clearly why he wanted me to fire him. He never told me that being out of state, I was required to have an agent. He said that I could easily finish it on my own, but Washington law does not allow for that, which I did not know and Michael knew that I did not know that. There is so much more I could say but you get the general idea. I strongly urge anyone to look for other representation. They are only interested in nickel-and-diming the client and not doing any work for it.

Erin Glass is doing everything in need with anEstate Plan. She friendly and smart and easy to work…read morewith. I am about to review the draft, so I can't be sure yet.

I have had past experience with Erin Mae Glass and was totally impressed. The estate planning…read morelawyers I have experienced or interviewed before had all failed in some large way--and I already know a bit about what to expect so I was not approaching my questions with them "cold." Given this, my expectations have been pretty low that I would ever find someone I could truly trust. I was so relieved and delighted to find Ms. Glass who wonderfully exceeded all my highest expectations. My first impression upon meeting her is that she is empathetic, caring and kind, and she listens well. My subsequent impressions were that she is very competent, and I base this in part on her explanations and my past knowledge of this area. Further, she is very informative, helpful and follows through with needed information. She is very responsive. She is just great! I feel confident in her recommendations.

When I had Lew prepare my taxes, I was sure I would owe a lot to both the feds and the state of GA…read more Instead, he performed some sort of miracle and I'm getting refunds instead. I was pleasantly shocked. He did a fantastic job and I can't recommend him enough. Thank you, Lew!