I've worked with Metcalf and Hodge for 2 years. Both years they sent me outrageous invoices. This…read morelast year the invoice was for more than 8000 dollars. I asked them for some sort of a back up or break down, they said they would work on that and to this day I haven't received anything. I feel they have been dishonest with me. Also, I received a letter from the IRS that stated I owed interest and penalties because my return wasn't sent in on time from Metcalf and Hodge. I took the letter to Metcalf and Hodge and they said to not pay it that there were a lot of people with the same letter and they would fix it. Well they didn't fix it and the IRS sent it to collections. Lastly, the communication is horrible! They don't communicate with each other or with me. When you do finally get a hold of someone they have plenty of excuses but never get anything done. I've since switched to an accounting firm that cares and communicate.

I've used Metcalf Hodges, specifically Jennifer Wright and Harte Bressler, for the past eight years…read moreand have nothing but good things to say. Excellent communication, professional, and timely when it comes to taxes and end of the year planning for my business. While they may not be the cheapest (the best usually aren't), they are comprehensive and honest. Put simply, If you're looking for a reliable and proactive CPA firm, this is it.

I used to use national chains like H&R Block and Jackson Hewitt to have my income taxes prepared…read more Because I got sick of paying the exorbitant amount of money these companies charge me for simple tax returns, I reached out to several local companies. Everything went very smoothly from start to end with Nissen and Associate. McKenzie, the office assistant, responded to my inquiry promptly. It was easy to set up an intake appointment with one of their tax preparers, Michelle. I dropped off my tax documents with Michelle. She emailed me with a couple of questions before finishing up my return. I swung by the office and signed a couple of documents to authorize them to file taxes on my behalf, and that's it! Painless! Because Michelle was able to give me a great discount, I paid significantly less than I paid H&R least year. I only interacted with McKenzie and Michelle, but they are both friendly yet professional. I loved that I never felt rushed or they never tried to upsell anything (like other companies I mentioned above). I highly recommend Nissen and Associates! If you end up using their service because of my review, don't forget to mention Masanori sent you!

Very positive experience year after year. Michelle is friendly, confident and clear. I appreciate…read moreand trust her!

I met with this office for help with my Social Security disability appeal, and my experience did…read morenot meet the level of professionalism I expected. I got the newbie attorney with least amount of experience. I won't be citing the name to protect privacy. Before the appointment, the attorney emphasized several times that I needed to arrive exactly at the scheduled time because he had a "tight workload" and another meeting right after mine. I arrived early, but I still ended up waiting about 30 minutes past the appointment time before being seen. I felt disrespected as a potential client, I shouldn't have ignored the terse and judgmental tone in the email of "Yes I am, but I need you here right at1:30, because I have a 2:30 appt, and it can be hard to get everything done in 1 hour". The attorney asked if he could stand during our appointment due to medical reasons he had a standup desk so he couldn't sit down for the one hour since he had the option to stand up after the appointment?? Ifelt disrespected with him, standing up and peering over me when he clearly had the option to be able to be seated. During our conversation, I was told I needed to bring a specific denial letter, even though I asked if the office could request it directly from SSA -- something disability attorneys typically handle. I was told that they would not do that due to their large workload and to avoid "confusion in the professional relationship." I felt pressured to immediately go retrieve the letter after the meeting, which I did. However, when I brought it back, the attorney barely reviewed it and simply said he "might potentially" take the case at a later date. I was also given a fee agreement that included multiple charges for things like photocopying, postage, and faxing, which I would be responsible for whether I won or lost. There was no explanation of confidentiality, client rights, or what the representation process would actually look like -- just financial documents. A disability attorney should NEVER say this to a potential client. What he actually communicated was: * "I'm overwhelmed." * "I can't handle more cases well." * "I'm unwilling to do even basic tasks." * "I expect you to make my job easier or I'll get annoyed." Imagine what he'd do when: * SSA requests more evidence * medical records are delayed * a hearing needs preparation * multiple denials stack up * you need him to respond to the judge If he can't handle ONE denial letter without stressing out, he cannot handle a full disability case. This dynamic only gets worse later. * He makes a mistake blames you * He's disorganized pressures you * He's impatient makes you feel at fault That's not a stable or supportive attorney-client relationship. The attorney is: * impatient * disorganized * overburdened * dismissive * manipulative in tone * unwilling to take on basic tasks * showing you attitude before you even sign You're already dealing with: * symptoms * stress * disability claims * rejections * paperwork * uncertainty A disability lawyer who adds MORE pressure is the opposite of what you need. You are supposed to feel supported, not lectured. There is no "consult" done at the free consult meeting and they are looking to nickle and dime clients. Every good SSDI/SSI attorney has a heavy workload. But a professional one would say: "I can request the letter from SSA. No worries -- that's part of the process." His reaction is exactly why clients fire attorneys. Clients deserve someone who: Is patient Helps gather evidence Does not pressure or blame you Explains things clearly Treats you with respect Has time for your case Makes your life easier, not harder Overall, I felt the communication was abrupt, the expectations placed on me were inconsistent, and the approach added stress rather than support. Based on my experience, I chose not to move forward with representation here. Others may feel differently, but I want to share my honest experience for anyone researching disability attorneys in the area.

Mr Beau Robey is a Fabulous Disability Attorney. Success! I…read morehighly recommend. From beginning to end, he made the entire process easy and painless. My only regret is that I didn't go to him sooner. I cannot say enough good things about Mr Robey. I definitely trust and recommend Mr Robey to anyone who needs a Disability Attorney.

Debbie has been my accountant for years and I am so pleased with her. Not only is she a really…read morecompetent accountant - precise, up-to-date on the newest rules, and accurate - but she is also such a nice person. She really listens, understands the situation, and does her work with minimal disruption to me. I trust her entirely and recommend her highly.

I have been a small business for 13 years now and started out with many accounting nightmares…read more Since I have been using these guys things have been operating much smoother. They speak on terms that I can actually understand. I highly recommend them.

In our time of need Bryan Page helped us out. Taught us and wrote new contracts and walked us…read morethrough the process. When we had a client that was in dispute, he navigated through it all and helped us overcome the whole ordeal. I highly recommend him for all his hard work. He puts his clients needs first.

Within the first two weeks of having hired this Law Firm, it was apparent that Michael Kleps had…read moredifficulty answering questions but said he could help me right away if I paid an additional 20%. Which I did. But I would email questions and not get answers and have to resend the same question and get charged again. At a time when the only reason I'm seeking their assistance is due to the death of a loved one, I expected there to be at least some kindness and helpfulness extended. There never was. I would email the same question two and three times and never get an answer, but always got corresponding charges. I started looking my questions up on the internet. Things we're at a stand still for a while, as I sold property and then needed Michael's help to finish up. Again, he would not answer questions I emailed and I even remembered asking him those questions a year earlier when this first began. He complained that my bill was high because of my constant emails. I advised him that the emails were repetitive questions. I couldn't believe that he wasn't aware of this, but now I'm certain that he was very aware of what he was doing. He was nickel-and-diming the estate and finally I had to speak with his Superior who at first refused to speak with me. When I sent him an email expressing my displeasure that he even refused to speak with me and that there was no recourse he answered and said, Michael told him that he was able to handle the situation but he knew good and well then that Michael was not handling the situation because I had sent him as a heads-up, particular documents, also complaining that Michael would not answer questions. I had to speak with his boss two times. I ended up paying twice as much as what I read online a probate should cost and we hadn't even gotten into the difficult work, when the costs would really rise. We started working on, what would he called, the Financial Statement, where he refused to include my wages as part of the financial statement. He had assigned a secretary to work with me to try to prove that I was receiving a fair payment for my work but after disbursements were made between beneficiaries, there was no money left to pay my wages. He refused 6 times to include my wages in the financial statement, all the while charging me for this repetitive work of six times, which finally pushed me to firing the law firm of Carmichael Clark. Michael had tried to get me to drop him but since I am out of state, I did not want the difficulty of trying to find another attorney but he forced me into a position of having to fire him, which now I see so clearly why he wanted me to fire him. He never told me that being out of state, I was required to have an agent. He said that I could easily finish it on my own, but Washington law does not allow for that, which I did not know and Michael knew that I did not know that. There is so much more I could say but you get the general idea. I strongly urge anyone to look for other representation. They are only interested in nickel-and-diming the client and not doing any work for it.

I enjoy the professionalism and humor that Tina brings the job. I am always a little apprehensive…read moreto to turn over personal information to anyone, but I find full and complete trust in Mt Shoebox. If you need one of the most thorough accountants , you need to call them

I have been Andrew's client for almost 2years since I opened my business. She is very helpful and…read morealways give me right information to avoid trouble! She is a trustful accountant!

I got a friend involved with Jeri to straighten out her business accounts but somehow the tax got…read moremiscalculated. This cost my friend a lot. For my own taxes I started using Quickbooks through her then decided it was not best for me. I asked to have it cancelled and did not realize I was being charged for it for MANY more months when I was not using it. I have had multiple crises and delays in filing (my own) and when I was finally ready to do my taxes I got "fired" as a client. "Too busy"...