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    Zara

    1.6 (37 reviews)
    Closed 10:00 am - 9:30 pm

    Zara Photos

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    Jazmine, rude manager

    I've had plenty of unsatisfactory customer experiences however this one has garnered me to take the time out of my very busy day to make a review. The manager in the men's department Jasmine was beyond unprofessional and because of her, I will no longer shop at Zara. She was on the phone when I approached her, when she eventually hung up, she did not greet me and looked extremely annoyed when I asked her a question. I am unsure how she could be a manager

    If I could give this Zara 0 stars, I would. I have never had a good experience here. No matter what day or time you go, you will wait 30+ minutes in line to pay, because they refuse to have more than 3 people at check-out, even though there are 5+ stations. There is an unnecessary amount of people working around the store "organizing", while the line gets longer and longer and reaches the door. Everyone leaves this place aggravated. I have told everyone I know to avoid this location at all costs! Today was my last time coming here. The line had more than 20 people and we decided to leave without our things. See picture below!

    inspite of large selection of apparels. It is definitely not worth the purchase. They only have 1 register open in the men's section and 3 in the women's section. I spent over 1+ hours on the line. I spoke with manager who stated she was working on it but no luck be was ever opened. I took at least 20+ minutes to service each customer.

    Non moving line. Literally 6 people behind the counter.

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    1 year ago

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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Not sure what all of the bad reviews are about but this place was recently renovated and everything was very neatly organized.

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    5 years ago

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    4 years ago

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    5 years ago

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    Photo of Ava M.
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    2 years ago

    the worker in the kids departments, Myles, is so helpful and sweet! he made my trip there so easy! thanks Myles!

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    8 years ago

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    8 years ago

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    5 years ago

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    5 years ago

    Be prepared to wait on line for at least 45 mins to 1hr at this location. It's horrible.

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    10 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    4 years ago

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    11 years ago

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    7 years ago

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    9 years ago

    Poor service, 6 people on line & only one cashier at work. Takes 20 minutes just to pay. 2 guys behind the counter doing nothing.

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    10 years ago

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    10 years ago

    Love the clothes at Zara but rude and unfriendly staff, long line and inefficient checkouts. Time for some serious changes at this location.

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    10 years ago

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    10 years ago

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    Ask the Community - Zara

    Review Highlights - Zara

    major love for the sista zara rep who approved what i picked out for holiday gifts and from the way she was helping other customers ,she really is good at her job.

    Mentioned in 3 reviews

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    Fashion To Figure

    Fashion To Figure

    2.3(8 reviews)
    0.1 mi
    $$

    Do not buy online from Fashion to Figure! I recently brought white shorts that look grey and a…read morewhite mesh top size 2X that fit like a size 6. I tried to arrange for a return through their returns email addresses service @ftf.com and help@ftf.com and of this writing received no acknowledgements or response. I called their customer service number, Harlem store and Yonkers store numbers and all have been disconnected. The customer service number is now a Medicare plans number. It seems as if this store is defacto closed except their online presence which continues to take people money. I will update this review if I receive any communication from Fashion to figure.

    I love the styles and the fit of the clothes I have ordered from FTF in the past. I have a coat, a…read morejacket, several dresses, and some leggings. Normally, delivery and returns and posting to my account have been prompt. But I ordered a dress over a month ago and not only has it not arrived, no response to an email or phone call has been made to resolve the issue. I have written a few emails and an automated response has given me a case number (twice!), but no one has responded. I have called several times, and this latest call resulted in 50+ minutes of waiting for a customer representative before I hung up in frustration. I'm not sure what to do next. Called, emailed, checked my credit card statement. No dress. No dress! Not happy with you, FTF!

    Photos
    Fashion To Figure
    Fashion To Figure - Entrance/ window

    Entrance/ window

    Fashion To Figure - Register

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    Toney Toni Bronxville - 26th December 2018

    Toney Toni Bronxville

    3.7(3 reviews)
    1.4 mi

    Simply the best selection of clothing and the most professional help. They can find something for…read moreanyone!

    I have been a customer at this establishment for about 30 years. In my estimation I have spent…read moreseveral thousands of dollars there over the years. I recently purchased a $400 jacket that became ruined within 3 wears through no fault of my own. There was a metallic coating on it that began to peel. When I wanted to return it the owner said that she might not take it back. She has been unpleasant at times over the years but this was new level. She said that I might have caused the stain. I told her it was on the back; how could I have spilled anything there. Even if I had, a good jacket should not start to disintegrate from spilling something on it. I expect clothes that I spend good money on to last. She was extremely concerned by not getting her wholesale price money back from the manufacturer . After the money I've spent over the years this was laughable. She accused me of threatening her which I was not doing. When she realized her mistake she did not apologize. Further, when I said that she "had to stand behind the products she sells" her angry response was that she did not. I felt like my loyalty was hurled in my face like a brick. She treated me like I was the enemy rather than a loyal, dissatisfied customer who she should work to maintain. Obviously she did not appreciate my decades of patronage. I will never shop there again; my clothing budget will now go elsewhere. Business is challenging these days. Customers should be appreciated and valued at the places they frequent.

    Shoes 'N' More

    Shoes 'N' More

    3.0(2 reviews)
    1.4 mi
    $$

    So terribly disappointed in this company. They present themselves as boutique and their locations…read moreare in affluent areas. But they don't treat their customers with the courtesy one would expect from a boutique in an upscale area. Target treats their customers with more respect. I bought a $400 dress that ripped after two wearings. It was a summer dress and didn't realize it was ripped until I pulled it out to wear in summer 2024. I brought in and they told me too bad, too late??? It was over a year. Suggested I call the company myself. This wasn't some cheap dress. I though incorrectly that they would stand behind their merchandise. I have spent at least $ 5,000 between their Rye and Mt Kisco stores and expected to be treated like a valued customer. Did I expect a 400 credit? No. But at least something to recognize the dress was and defective and acknowledge my business. Some kind of credit. I will never shop here again. Be warned.

    I am so glad that Shoes and More has re-opened and, particularly their Bronxville store. I have…read moreenjoyed years of shopping there as they provide terrific service, cheerful and helpful staff and an ever-increasing variety of clothing and accessories to choose from - all high quality at reasonable cost. My weakness is their range of sophisticated and durable flat shoes. I won't disclose the type or brands, because they sell out quickly. The best news is that Shoe's and More has a website so you can shop from home! They have initiated a "Shop at Home Concierge Program." I will definitely be taking part. I don't live locally to the store so having reliable sales persons and the managers has been a blessing as they notify me when new clothing and shoes will be in. In addition, they now offer in-store pick up, free local delivery and free shipping after a certain purchase limit. This is a great place to shop and shop local with 8 stores to choose from in Westchester, NY and Connecticut. I wish them well during this pandemic with better times to come.

    Photos
    Shoes 'N' More
    Shoes 'N' More - Sale stuff

    Sale stuff

    Shoes 'N' More - Bought a new pair of rainbow flip flips 'cause why not?

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    Bought a new pair of rainbow flip flips 'cause why not?

    Zara - womenscloth - Updated May 2026

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