I called multiple GNC stores looking for a specific item, each place told me they didn't have and…read moreto try a different store I called here and Bryan helped me out, he saw it had been discontinued, but instead of just saying sorry we don't have it and hang up( like other stores did) he took my number and said he would do some research and call other stores for me. Not even an hour later he called me back and told which store had them and how many were left. This is absolutely wonderful customer service! And if I need anything I will be coming back to this store.

The posted hours of operation is 10am - 9pm Monday - Friday... Unless your me then they close at…read more8:30 and are too busy on the phone to acknowledge your at the door waiting for the last 30 min of operation... Never shopping here again and I've spent over a 1000 bucks this year alone. I will go out of my way to go to Plano GNC in Collin creek mall who actually sticks to their hours. If anyone from gnc reads this it was a guy who closed on 3/5/14 massive fail

Excellent place to hang out and have an incredible assortment of the best cigars. The vibe is great…read moreand the customer service is even better!

Spent $30 on a D8 pen, hadn't tried the brand so I wasn't sure what it was supposed to look like…read more Went to use it and it didn't work. Took it back to the store and they said the disposable in the box wasn't even the same product and refused to swap it out or refund me. They had to get it out of a locked box when I purchased it, so the only explanation is their employees are swapping out the real product with broken knock offs and then GASLIGHTING customers when they realize their product doesn't work. Lots of places around, not worth risking getting scammed by this place

This place is ridiculous ‼ They sell faulty products and refuse to replace them, even when clearly…read moredefective. I spent over $100 here a couple of days ago, and when I tried to return a pen that wasn't turning on, the staff initially refused, claiming I had used more than half--which was obviously untrue. After admitting it was barely used, she then said the return was denied because it wasn't brought back within 1-2 days of purchase. I had to argue just to get a small discount on a new one. I have no idea how they have so many good reviews--probably fake or given in exchange for a discount. The shop is unbelievably stingy, and I've even seen other reviews complaining about them selling fake products. Save your money and shop elsewhere.

Awesome service, great selection of product, very nice staff! Sara has been very helpful every time…read moreI come in and given me the best value for each product, as well as great suggestions and answers to any questions!

The location is quaint and the staff is knowledgeable and kind. Unfortunately, they do not stand by…read morethe products they sell created by brands outside of American Sharman. They do however promote them.

From the owner: CBD American Shaman is dedicated to bringing wellness to the world through ultra-concentrated…read moreTerpene rich CBD oil derived from all natural, high quality industrial hemp. It is legal in all 50 states and is 100% Organic, Gluten Free, Non GMO Hemp and has no heavy metals or insecticides, and is batch tested using Ultra Performance Convergence Chromatography.

Steve was AMAZING!!! SO helpful and SO invested on helping me. It was so obvious he was trying to…read morehelp me instead of trying to just sell me on the most expensive products. Not only did he recommend products, but gave me so much advice on what to consume & what to not consume specific to my goals. Will definitely be back to this location!! 12/10 thank you Steve!!

Walked into the store already knowing what I wanted. Read about this product online previously and…read moreGNC claimed to have it. The guy at the store started bombarding w questions about what I was looking for it, etc. Too aggressive. He kept interrupting as I was trying to read the review on something else he recommended since he didht have my product. It was annoying. The product he suggested was off course more expensive but he said it was very popular for women. I told him it was expensive and he asked how much was my budget. Weird! Anyhow.. There is only 3 reviews on the GNC website about the product he was trying to sell me...thats how popular it is I am just going to order online instead.

I stopped at the local vita shoppee today and the herb I was looking was all out. Zamad walked me…read moreto the aisles and looked for it for me. Since they were all out, he helped me check all the stores and only one has in stock. He called them and helped me double checked it. He went above beyond and he should be recognized.

So I go into this store to Purchase aminos that are priced at 14.99 on the display tag. When the…read morecashier rang it up, it showed 17.99. When I told him the display of 14.99, he did the display was incorrect. I call it false advertising. To add insult to injury, he told me to not make a big deal out of it. Knowing my temperament, I just walked out of the store, with no further comment. I will never shop there again.

Customer service is past 11... these owners... its obvious they're only in it to help people…read more Every time I walk in, the owner asks me for an update from the last convo we had... hell, I don't even remember the last convo we had. This guy truly has an interest in his customers, it's blatantly clear they're not in this for the money. Love these folks!

First of all the customer service here is the best!! When you got that you're doing good! Big A+!…read moreWe had the experience with the son, he knew his stuff. Great attitude! Had a defective item and took it back and it threw away the receipt, who keeps them? Well the older gentleman was there and helped us and no issues at all replacing our item. Very nice. They have a lot of stuff inside and it's well kept. If you're looking for a place stop here and check it out! You'll won't regret it!

I just want to take a moment to give a huge shoutout to the Sprouts team in Rowlett!…read more I genuinely enjoy shopping at this location. The store is consistently clean, neat, organized, and well-stocked, and it's obvious that the employees take pride in keeping the store looking great. Walking into a clean, orderly store makes such a difference in the overall shopping experience. But what really makes this Sprouts stand out is the people. The employees are always friendly, approachable, and willing to help. They're not only kind and welcoming, but they also seem genuinely knowledgeable about the products. When I have a question, I never feel like I'm bothering someone or getting a rushed answer. They take the time to actually help, and that level of customer service means a lot. In a world where good customer service can sometimes be hard to find, I think it's important to recognize the places that get it right. The Rowlett Sprouts has created such a friendly, positive atmosphere, and the employees deserve recognition for that. Thank you to the entire Sprouts Rowlett team for consistently providing such a pleasant shopping experience! You're doing a wonderful job, and it definitely doesn't go unnoticed.

I am an Arlington resident, but I made a stop at the Rowlett store coming back from a baseball…read moretournament. I was tired and ready to go home. Upon arriving everyone greeted me and snapped me out of my funk. The store was clean and everyone was willing to help. Krystal was helpful and provided information on the sales that were going on. Her customer service and the ease of shopping made the stop a positive one.

Another great visit, thanks to Jesi…read more I tried a few samples from my last visit. I really love the CBD Delta 8 wild Berry gummies, so I bought some. We had a long discussion about the Rosin Shot (drops under the tongue). I bought the single for $20.00 to try it. If this is as magical as Jesi says it can be, it's going to be my new friend. I'm anxious to find something that will help with chronic pain and poor sleep. Meanwhile, I was told that for every review you write (literally anywhere), you get $5.00 towards your next purchase. I'm ready and waiting for mine!

Knowledgeable staff, the drinks are amazing and they have plenty of variety for how ever you enjoy..read more