Wish I could give them a negative 10 rating, as that still wouldn't be poor enough. Contacted this company in early November for leaf removal. Were told over and over that they could not give us a date in which our leaves could be picked up, but were promised a few day notice before they came. Fast forward to the last week in December, 7 weeks later, they showed up unannounced and spent one hour at our home (Unbeknownst to them, I was home and aware of their time present). They picked up the leaves in the front of our home only. Of course, all of the leaves are STILL in a huge pile in the back of the house, given that we had no idea they planned to come that day, and thus could not have moved them to the front of the home. In fact, we had assumed they were never coming given length of time since last contact. The best part....we receive a bill in the mail for more than $400, indicating 2 and 1/2 hours of work. What a joke. Wished to discuss reasonably....Several phone calls, no answer. Voice mail box full. No response via Messenger. Don't make the same mistake!! read more