This is my first year hiring Paslow Lawn Service to cut my grass. I'm not very impressed by the professionalism that I've experienced. They rarely ever come when they are supposed to. If I'm hiring them to cut the grass weekly, I expect them to be there to cut the grass weekly, sometimes it's at least 10 days until they even show up, and I'm having to call/text asking where they are. If paying for the every 10 days, they sometimes don't show up for 2 weeks. There has been less than satisfying excuses every time. There's never anything offered to please the customer to potentially try to make up for what they didn't do correctly, which IMO, is poor customer service. When they actually do show up and cut the grass, there's always stray grass strands standing up throughout the yard and doesn't look like the best job is done with the trimmer along the edges. The only thing that is fair, is the price per cut (but if it's done correctly). I most likely would not hire again for another year. read more
