Our dog wasn't feeling well and we needed a vet to have her checked out. Our regular vet was too…read morebusy to take us in so we were in a pinch. Called Koolau Animal Hospital and they were able to take us in! The staff was professional and comforting to our fur baby, very impressed with the care and support! Thanks Whitney & Tasha?? Dr. Asato is trustworthy and honest with her diagnosis of the dog's condition. She doesn't push or pressure you in to anything that's not necessary. Not sure what it was like before but, her honesty and compassion is enough for me to trust her words & actions. The practice is very mom & pop, so if that's your style then this would be the place for you. Sometimes those bigger shinier practices seem better, but would they make the space and time for you when you need it?? As a follow up.. our dog is doing fine from following the instructions and medication that Dr. Asato prescribed for us. Thank you Koolau Animal Hospital!

Just moved on island, to find my pupcake Zippy having a hard time adjusting. He'd have serious…read moreseparation anxiety when I'd step out the door to check the mailbox. I tried giving him treats before I step out, new toys, over the counter medication to no avail, so thought maybe prescribed meds might help him adjust. Took to Yelp to find the nearest veterinarian. Koolau was within walking distance. However, I ended up driving in. With covid precautions in place, pet parents stay parked in the lot while fur kids are taken in. Transition of care was seamless. They called our previous vet's office for Zippy's medical records. Staff is caring and friendly, all you could hope for in veterinary care.

As I'm sure most pet parents can relate; it's always stressful moving and having to find a Vet…read moreclinic with staff that make a good match for you and your pet. I couldn't have asked for a better experience here. The staff were so wonderful! They created a very warm and welcome environment and treated my dog with such patience (he's a menace haha). The doctor took his time and was very communicative about anything and everything that was brought up as a concern. Additionally, they did not seem rushed through the process, which I appreciate. 10/10 would recommend to any pet owner!

Haiku always has a friendly and welcoming staff. They have plenty of availability or flexibility…read morefor urgent appointments. The staff is knowledgeable and I never have to worry about my dog in their care!

Search is over!! We finally found Dr. Tarr!! My dog used to…read moresee her at another vet clinic and has been looking for her for a year at VCA Animal Hospital in Kaneohe. Dr. Tarr discovered that my dog's severe back pain didn't require excessive treatment, but rather precise, targeted care--and it made a significant difference in his recovery. She is extremely professional, highly skilled, and wonderfully warm. Thank you so much, Dr. Tarr!

Pretty heartbroken right now so this will be a short review. I just had to put my dog and best…read morefriend down yesterday due to a mistake made with his healthcare. I understand mistakes happen, but it doesn't help with the grieving process.

Amazing staff, awesome service!!! The staff there are super…read morefriendly and very knowledgeable. The girl at the front, Aliyah is awesome! The Doctors lead with their hearts and expertise. I would not trust my pets with anyone else. The location is great and there's plenty of parking.

So conveniently located in Windward city shopping center, this is a great facility to have here,…read moreit's clean and the staff is friendly. Ali'i animal is not our regular vet but we have used them for daycare and boarding services. Today we went to Ali'i to have my pet ears examined and a hot spot wound re-checked. While we went specifically for these two issues the vet lectured me on my raw dog feeding as my dog eats raw and has been on raw for the last nine years with no issues. I will not feed kibbles. And maybe once in a great while I'll get him home cooked food. But my visit was not based on his food. My concerns were his ear and wound. Lastly, while Ali'i animal is a great facility, the prices are high!

For over 15 years, this hospital cared for my sweet Joey--and I will carry gratitude for them for…read morethe rest of my life. This wasn't just routine care. Joey was in and out of this hospital through some very serious moments. He had to be induced many times, undergo emergency procedures, and face situations where I truly didn't know if I would get more time with him. And every single time, this team showed up--with skill, urgency, and unwavering dedication. They didn't just treat him... they gave him more life. Because of them, Joey lived to 15 years and 2 months--time I know I wouldn't have had otherwise. That is something I can never repay. But what truly sets this hospital apart is their compassion. Every doctor, every technician, every staff member treated Joey like he was their own. And they treated me with such kindness and patience through every high and every devastating low. When it came time to say goodbye, they handled his final moments with a level of grace and humanity that I will never forget. There was no rush, no clinical coldness--only quiet compassion. They made space for love, for dignity, and for a peaceful goodbye. In the middle of the hardest moment of my life, they created something that felt gentle... and even beautiful. Joey wasn't just a patient there. He was known, he was loved, and he was fought for. And I will be forever grateful to this team for giving me the gift of more time with my boy--and for helping me say goodbye to him in the most compassionate way possible. Thank you, from the bottom of my heart

My old review still is accurate. I've found a better way now with mobile vets who come to your…read morehome. Dale here in Kahalu'u is awesome, a well equipped van, same or less $$-wise, and the pet has no terrified state as they are HOME. I just walk up to the van, in we go, and everything is done right there. AWESOME. These vets that charge by the minute are BUSINESS's, just like hospitals have been taken over by profit-mongering at the expense of good medicine. SHAMEFUL.

Such a great experience here with my 2 pups. Dr. Carson and Kylie were so sweet, and great with my…read moredogs . They both took their time to make sure all questions and concerns were addressed. Clean and fresh clinic. They also had really good reasonable prices

Saying goodbye to our dog was one of the hardest things we ever had to do, but the compassion and…read morekindness shown by the staff at Pilina Vet made an incredibly painful moment a little more bearable. From the moment we walked in, everyone treated our dog Lycan, with such gentleness, dignity, and love. The veterinarian and the staff took the time to explain everything, never rushed us and gave us the space we needed to say goodbye peacefully. Their empathy was genuine and it was clear they truly care about both their patients and the families who love them. I will never forget the comfort they provided during one of the most heartbreaking days of our lives. Thank you guys so much for the compassion and respect that you have shown our family that day, I'm forever grateful.

My experiences in speaking with Dera on phonecalls and communicating by emails were amazing. She is…read morevery knowledgeable, passionate, caring and extremely proficient in her work. She is a literal gold mine for the practice. I highly recommend going in when Dera is working at the Kailua location. She staffs at other locations, so be sure to find out when she works at Kailua or, if you prefer, Kaneohe. Dr. Pressler was also amazing. She has years of emergency veterinary experience and has a high interest/knowledge base in veterinary cardiac medicine. Try to book with Dera and Dr. Pressler when you go!

I waited a full 7 months to write this review to ensure it didn't just come from an emotional…read moreplace. I brought my precious 18.5 year old boy here to assess whether we should continue to medicate him or help him cross the rainbow bridge. I decided for the latter and that isn't what made this such a terrible experience. I regret each moment after I made that decision. When you arrive at this clinic, they take your dog from you and examine them while you wait in the car. So they had already taken him from me. The vet came out to have the conversation with me about options, and when I made my decision they told me I could wait in the car or the reception area. I chose the reception area, not really thinking much about it because I was grieving. Within moments, the receptionist started giving me papers to sign and options for cremation and I heard my baby boy screaming bloody murder in the room next to the reception area. I was in a panic, but in freeze mode, crying while the receptionist just stared at me. I had no idea they were going to needle and sedate him before I even got to see him again! After what felt like an eternity of hearing him scream, they brought me into the room and he was completely in shock and already half way gone. I picked him up and she didn't even give me a chance to talk to him or say anything she just stated explaining what she was injecting into his IV. He was dead within mere minutes of me stepping into the room. Then of course they told me to take all the time I needed. I was so traumatized I walked out and left his blanket, his bed, his collar. To be fair, I called the clinic a week later and left a message saying I wanted to speak with the clinic manager about a recent experience. No one ever called me back. They never even called to see if I wanted his things back. And they charged me over $400 for this traumatic experience. Don't get me wrong, losing a dog is never easy. But when I've done home euthanasia before, it's so much more peaceful and compassionate. This. Was. Awful. My sweet boy did not deserve to die that way after 18 faithful years. I will never, ever forget his screams. Never. Look elsewhere for pet care. This place doesn't deserve your money.

Arms od Aloha, they mist gracious and caring staff. We had to make 2 very hard decisions. The…read morefirst one was in August 2025 for our Andre, he was almost 10 years and in March 2026 for our Bulla who was 14 years. Very professional, compassionate and helpful. I am forever grateful for Arms of Aloha for helping us through one my life's toughest decision and choice. Thank you from my Ohana

No one ever wants to say goodbye to their beloved fur baby but unfortunately the time comes at some…read morepoint. I heard about Arms of Aloha in passing as others recommended them on various Facebook dog groups that I'm a part of. When my dog was diagnosed with cancer, one thing that popped into my mind was that, if possible, I'd like to let her cross over at home, where she was more comfortable. This thought was even stronger after having visited the vet so many times in the last weeks of her life. I had read up on the literature available on the Arm's of Aloha website (where you can also get an estimate) as well as preregistered. You can also look at their appointments available. They advise on making an appointment at least 1-2 days in advance, especially on the weekends. The hard part is knowing ahead what day that will be. My dog took a turn for the worst one day and I went back and forth on scheduling the only/last appointment available for the next day (appts can be seen/booked online). No one wants to make that call (decision), but it's also painful to watch your beloved friend suffer. They do have a thorough cancellation policy you can read online and I decided I'd book the last appointment to secure it and I could always cancel/reschedule more than 8 hours out. In the confirmation email, there is a link to a video to watch of the Doctor describing the process so you're familiar - I'd recommend this if it is your first time through this. I guess because it was already the next day, they called me shortly after to confirm my appointment. I could barely get the words out the confirm but I never felt judged by the person on the phone. The morning of the appointment, I received an invoice in my email. They suggest taking care of it ahead of time as doing it in the moment with so many emotion is harder. I appreciated this detail and was able to get it out of the way. At our scheduled appointment time, Dr. Naun came to our house. She has a calm and peaceful energy to her. She had some further paperwork for me to sign then we started the process. It was peaceful, and of course sad, but Dr. Naun brought comfort to the situation and we're so grateful for a service like this. We chose to have our dog's ashes returned to us and about a week later, we received a beautiful urn and our paw prints. With the service, they have a chaplain who you may access to talk to if you need help. I did not use it but they do also offer at home palliative care.

. So thankful for Dr…read moreAsato! my 15 yr old lab Joey had treatment with laser, acupuncture, and ozone, and the improvement was dramatic. He was more comfortable, steadier on his feet, and today he got up by himself and started walking around again--something that felt impossible just days ago. As someone with an older dog dealing with disc disease, possible ACL issues, and neurological weakness, it is scary and emotional when they are in pain and lose mobility. The care, attention, and treatment plan made a real difference for Joey. I am beyond grateful for the compassion, skill, and willingness of Dr Asato and her team to look at the whole picture instead of just one symptom. Seeing him improve like this has been such a relief and gives me real hope. Thank you for helping give my dog his comfort, mobility, and spirit back

I've been a customer of Makai Pet Hospital prior to the move to their current location next to…read moreHardware Hawaii Kailua (former Goodwill spot). The visiting feline who had been showing up at my doorstep needed professional help: first time for a wounded paw, second time for dental work. He's a feral feline so it required effort to round him up lol. Though he doesn't enjoy being confined in a pet carrier, they were able to take good care of him, thank goodness.

Andrea Tiber and her team is your one stop shop for all your pets needs. Andrea is a vet that knows…read moreher stuff she and her team are compassionate, knowledgeable, accommodating and fast. Good ole country vet taking care of our multiple legged ohana with true Aloha. All thumbs and paws up for Andrea Tiberi and Kamaaina Canie and cat care! Many Mahalos Andrea!

Dr. Tiberi is a caring and loving veterinarian who TRULY CARES about the animals that come to see…read moreher!!!!! She goes out of her way to ensure she gives your pet the best care possible!!!!!