Such a great experience here with my 2 pups. Dr. Carson and Kylie were so sweet, and great with my…read moredogs . They both took their time to make sure all questions and concerns were addressed. Clean and fresh clinic. They also had really good reasonable prices

The staff here is incredibly kind and welcoming! The vet was very thorough and took the time to…read moreexplain everything clearly. They even showed us how to properly apply the medication, which was so helpful. Everyone was patient and gentle with my pet, making the whole experience stress-free. My son and I left feeling very reassured and cared for. Highly recommend! Was able to get same day appointment!

I waited a full 7 months to write this review to ensure it didn't just come from an emotional…read moreplace. I brought my precious 18.5 year old boy here to assess whether we should continue to medicate him or help him cross the rainbow bridge. I decided for the latter and that isn't what made this such a terrible experience. I regret each moment after I made that decision. When you arrive at this clinic, they take your dog from you and examine them while you wait in the car. So they had already taken him from me. The vet came out to have the conversation with me about options, and when I made my decision they told me I could wait in the car or the reception area. I chose the reception area, not really thinking much about it because I was grieving. Within moments, the receptionist started giving me papers to sign and options for cremation and I heard my baby boy screaming bloody murder in the room next to the reception area. I was in a panic, but in freeze mode, crying while the receptionist just stared at me. I had no idea they were going to needle and sedate him before I even got to see him again! After what felt like an eternity of hearing him scream, they brought me into the room and he was completely in shock and already half way gone. I picked him up and she didn't even give me a chance to talk to him or say anything she just stated explaining what she was injecting into his IV. He was dead within mere minutes of me stepping into the room. Then of course they told me to take all the time I needed. I was so traumatized I walked out and left his blanket, his bed, his collar. To be fair, I called the clinic a week later and left a message saying I wanted to speak with the clinic manager about a recent experience. No one ever called me back. They never even called to see if I wanted his things back. And they charged me over $400 for this traumatic experience. Don't get me wrong, losing a dog is never easy. But when I've done home euthanasia before, it's so much more peaceful and compassionate. This. Was. Awful. My sweet boy did not deserve to die that way after 18 faithful years. I will never, ever forget his screams. Never. Look elsewhere for pet care. This place doesn't deserve your money.

My experiences in speaking with Dera on phonecalls and communicating by emails were amazing. She is…read morevery knowledgeable, passionate, caring and extremely proficient in her work. She is a literal gold mine for the practice. I highly recommend going in when Dera is working at the Kailua location. She staffs at other locations, so be sure to find out when she works at Kailua or, if you prefer, Kaneohe. Dr. Pressler was also amazing. She has years of emergency veterinary experience and has a high interest/knowledge base in veterinary cardiac medicine. Try to book with Dera and Dr. Pressler when you go!

. So thankful for Dr…read moreAsato! my 15 yr old lab Joey had treatment with laser, acupuncture, and ozone, and the improvement was dramatic. He was more comfortable, steadier on his feet, and today he got up by himself and started walking around again--something that felt impossible just days ago. As someone with an older dog dealing with disc disease, possible ACL issues, and neurological weakness, it is scary and emotional when they are in pain and lose mobility. The care, attention, and treatment plan made a real difference for Joey. I am beyond grateful for the compassion, skill, and willingness of Dr Asato and her team to look at the whole picture instead of just one symptom. Seeing him improve like this has been such a relief and gives me real hope. Thank you for helping give my dog his comfort, mobility, and spirit back

I've been a customer of Makai Pet Hospital prior to the move to their current location next to…read moreHardware Hawaii Kailua (former Goodwill spot). The visiting feline who had been showing up at my doorstep needed professional help: first time for a wounded paw, second time for dental work. He's a feral feline so it required effort to round him up lol. Though he doesn't enjoy being confined in a pet carrier, they were able to take good care of him, thank goodness.

Dr. Pluskat really is just the best. She's so sweet with our bunny and is so attentive to his needs…read moreand ailments. Our indoor bun does NOT like going out at all...let alone travel from Mililani Mauka all the way to Kailua to be examined up close by strangers. So, when we get there, he's the biggest grump. But Dr. Pluskat is so patient with him and always works around his mood and physical resistance...even joking, like I do, about how he's such a drama queen. Dr. Pluskat is just a great doctor with the most positive energy who seems to genuinely care about our little bunny's health and happiness. She even took the time to airdrop photos of our bun in the exam room. I just cannot sing enough praises for her! She's truly fantastic!!!!!!!!!

I took a friends fish in(Koi) last week, that I had been fish sitting. They were very professional…read moreand kind every step of the way. They took the fish in, the vet came out and read all my notes that I had on my phone, told me she was headed in to surgery so it'll be a few hours before she gets back to me. She was great at keeping us informed! Unfortunately the fish had a large growth and they put her down. They made the experience less painful.

I have been going to VCA Kaneohe for over 5 years with my (now) 3 cats. While I no longer live in…read moreKaneohe, I will still take my cats to see Dr. Kadar. I LOVE Dr.Kadar! He is very respectful of clients time. At other clinics, I had been waiting an hour past my appointment time, but Dr.Kadar comes into the room with a game plan. It's like he reads his patients charts! He also does not recommend anything that is unnecessary. And this is despite my family usually saying yes to anything. Dr. Kadar truly cares about, and loves, everyones pets. I would highly recommend him.

We left our previous vet due to their recommendation and constant reminders for a 6 month visit…read more However, Dr. Kadar takes it to the next level by adding diagnoses that can affect our pet for his life. We are getting a second opinion and adding additional costs to a routine annual visit. If you like spending money and ruining your day come here.

I am happy w the staff and service. The only complaint I have is the parking. There never is…read moreparking when I get there.

Our dog wasn't feeling well and we needed a vet to have her checked out. Our regular vet was too…read morebusy to take us in so we were in a pinch. Called Koolau Animal Hospital and they were able to take us in! The staff was professional and comforting to our fur baby, very impressed with the care and support! Thanks Whitney & Tasha?? Dr. Asato is trustworthy and honest with her diagnosis of the dog's condition. She doesn't push or pressure you in to anything that's not necessary. Not sure what it was like before but, her honesty and compassion is enough for me to trust her words & actions. The practice is very mom & pop, so if that's your style then this would be the place for you. Sometimes those bigger shinier practices seem better, but would they make the space and time for you when you need it?? As a follow up.. our dog is doing fine from following the instructions and medication that Dr. Asato prescribed for us. Thank you Koolau Animal Hospital!

I'm so glad I was able to get into this clinic yesterday!…read more Backstory- I used to bring my old dog here years ago. When my family came back to Kailua from Okinawa with a new dog this office wasn't open. Yesterday my dog was not acting like himself. His normal vet could not get him in. So I decided to call around and noticed Kailua Pet Hospital was opened and decided to call. The gentleman at the front got me in within an hour. Dr. Thornburg was amazing and my dog felt comfortable with everyone in the office. Everything was explained to me throughly. It was determined that my dog most likely injured his neck so he was given the meds he needed to help with recovery. Today I can tell he's feeling much better. Hopefully with a couple weeks of rest he'll be back to his rambunctious self! Thank you Kailua Pet Hospital! So happy to have you back. Bonus...They give a military discount

Took our 11 week old puppy to see Kailua Pet Hospital for her 2nd set of shots (1st visit was done…read morewith another vet office) Dr.Thornburg and the rest of the staff were absolutely amazing! Highly recommend scheduling your fur babies with her. She was very informative, caring, and comfortable. The staff was courteous since walking through the doors. Great experience from start to finish. Mahalo.

Dr. Dale has been amazing and been taking care of my cat for almost 10 months now. She is a mobile…read morevet and has been coming to my home in Kaneohe. We just had a dental procedure done today (9/16/26) and I am grateful for her and her services. The appointment took about 4 hours and I'm amazed at what can be done in the mobile van.

She is everything you would want in a vet. We trust her with all of our…read more pet's care and the advice she provides.

King Street Pet Hospital used to be awesome. The vets were great and the prices were fair…read more Unfortunately, it now feels like veterinary care is going the same direction as so many other industries; corporate ownership and private equity. A recent example really bothered me. During my dog's visit, the vet specifically told me she would NOT recommend removing his canine teeth. A week later, I received the estimate by text and, sure enough, canine tooth extractions were included as recommended treatment... at $400 a tooth! I obviously want the best care for my dogs and don't mind paying for things they actually need. But lately, it feels like the vets are being pushed to sell more services, almost like the main job of a veterinarian has shifted to something more like a used car salesperson; from providing proper and reasonable care to increasing commissions and gross profit. Really disappointing because King Street used to be a clinic I trusted completely.

I've been bringing my older (13 yo) dog here for several years. Everything has gone very smoothly,…read moreand today I was blown away by the pricing: He's grown a few lumps over the last couple months so I brought him in to check. They did the biopsy and analysis on three of them, and gave me the (benign) results in less than an hour. All for $143. I see people complain about pricing, but don't forget that the prices of vaccines and meds are controlled by big pharma, not by the vet! If you want to complain about that, you need to complain to Congress, not to the vet.

They were very accomodating and took us in. 6 clinics declined us before we found Ali'i. We are so…read moregrateful as our pet had an emergency and didnt know what to do. They explained everything when we got there and eased our worries away!

It's confusing that they add on a TECH fee for trimming canine nails in ADDITION to the usual nail…read moretrim fee. Why don't they be up front and charge you the $50ish so there's no question like "So what's included in your Nail trim service since there is no tech?"