Harvey is the best. He's the only jeweler I can trust. I…read morelive down in Southern Calif close to the Huntington Beach area and the jewelers here are overly expensive and not very talented at all. When I broke my tiny box chain necklace I was devastated it's the only chain I can wear that doesn't irritate my skin or get all my curly hair caught up in it. He fixed it and I can't even tell where the damaged area was. The service charge was also amazing , other jewelers practically told me i needed to purchase a new chain. Thank you Harvey!

Installed my watch battery quickly. I will be a return…read morecustomer. Owner is very nice and welcoming.

There are not enough words to describe how incredibly pleased I am with their service! They took my…read morering from looking musty to a Must see! Roxy saw my vision, the jeweler made it happen, and it was worth every dollar! Thank you!!!

Don't try to sell your gold here they are not giving you the real value. Take your gold anywhere…read moreelse but here where they will actually give you the value that you deserve.

This is what a family owned and run business should be! Customer service is amazing- repairs done…read morein the store to the highest of standards- your jewelry isn't sent off to some repair shop - done in house at reasonable cost and done quickly! Amazing family and I feel lucky to have met them

I went in with an idea, not really looking over their inventory... just showing pictures of things…read moreI found online and wanting it to come to life. I was heard, respected, valued, and very much taken care of. Some customization had to take place but it was all done in house with reasonable pricing and timeframes. And let me tell you... their recommendations and the overall outcome of the final product superseded what I thought I wanted at the beginning. They took my idea and made it 10times better and it came to life faster than I expected! This will always be my go to for all things Jewelry! A+++++

So me and my fiance went to check out some rings. & going…read moreinto the store was good. But then to find out the guy locked us in. Felt very uncomfortable then told my dude to go pick cotton.... Will never return. Will never spend money here. I'm not sure what the owner was thinking but WE ALL don't steal. And don't need to steal !

Jerry did an amazing job on my engagement ring and wedding band! My husband said he was very…read moreknowledgeable and trustworthy. We are loyal customers for life!

I recently tried Visalia Jewelry and Loan when I had a need to sell some valuables. I didn't know…read morewhat to expect, but was pleasantly surprised and happy with my transactions. Every part of the testing, weighing and payment was conducted in front of me, Liz and Kristin were friendly and transparent in their calculations and actions, even explaining the process as they proceeded. I am happy with the payment I received for my items, and will definitely return. I appreciate Visalia Jewelry and Loan for making the process easy and the environment welcoming. Five Stars!!

Came by here the other day to sell some Jewlery to pay a bill. They were fair and gave me a good…read moreprice for my possession. Thank you Visalia Jewlery!

They are wonderful, if you didn't know they used to do the jewelry repairs for Gottschalks. You…read morecan't beat their prices for repairs, and they do an excellent job!!

I took in a necklace to have a broken chain repaired. They returned my necklace to me with two…read morediamonds missing.

Fast and friendly services!! My boyfriend went in to reshape my ring & came back out within minutesread more

Love working with Karkazian Jewelers. Kevin is careful to understand what you are looking for and…read moredoesn't try to upsell you. Great staff to work with!

The customer service is decent but the communication with customers through email to discuss custom…read moredetails to an engraving has been NON -EXSISTENT. I sent several emails waiting for a response over the last 48 has been extremely poor. It took a phone call to acknowledge my email and then I was told their would be a follow up email and here now over 24 hours later no follow up. Do better Valliani's at communication with your customers.

I would not recommend making any purchases from the Valliani store in Visalia, CA. The…read morereturn/exchange policies are not clearly explained upfront. When I went back to exchange my watch a second time, I spoke with Belen and Jorge, and neither made any effort to provide good customer service. I was told the watch could not be exchanged because links had been removed -- something they offered to do without me requesting it. Instead of working toward a solution, they repeatedly quoted policy and showed no concern for making sure I left satisfied. Needless to say, I walked out very upset and disappointed. This experience was a reminder never to buy from a chain jeweler again. At Valliani, Belen and Jorge seemed to care only about making the sale, not about the customer

This is an amazing jewelry shop, the owners are great people, they're very funny and kind, and…read moretheir jewelry is definitely affordable. They also have cool jewelry like Hello Kitty and labubu earrings. 10/10 would definitely recommend.

Great customer service! Fix my chain the same day !!…read more They sure know what there doing !!

Quick service. My watch was sized in less than an 20 minutes and is perfect. Every other local…read morejewelry store I went to didn't have the necessary tools or were worried about damaging my watch.

The have a great customer service & they are very quick. I got three of my watches done today…read more The warranty on the batteries are good for 1 year. Even better. They also do Movado watches and replace the crystal, just check in with the manager for that one. I'm definitely coming back here & should have came here first before going to Fresno.