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    Zales Outlet

    5.0 (1 review)
    Closed 12:00 pm - 6:00 PM

    Services - Zales Outlet

    Jewelry repair

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    5 years ago

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    The Jewelry & Gun Connection

    The Jewelry & Gun Connection

    (2 reviews)

    $$$$

    As a GIA Graduate Gemologist that has been in the gemstone and diamond trade for well over 20…read moreyears, I have no reservations in stating that The Jewelry Connection offers the highest quality of service you will find in the South Texas region. Michael Gossage GIA GG, AJP, Pearls Graduate ISG RG, RGA

    This place!!! I had been wanting to go to their shop for some time and finally had the chance…read moretoday. I pulled into the parking lot and the sign clearly states that part is only for the Jewelry Connection. Not wanting to start off on a bad foot, I backed out thinking their parking must be in the back. I drove around behind the store and there was no indication of any parking for the Gun Connection. I called to inquire where the parking might be found and was told that the parking was right in front, they are the same business. The indignant tone (as though I am the biggest idiot to not know that) put me off but I was determined to visit because I love gun shops and this might be my new go-to place. I went and parked in the front and entered the store only to find all jewelry and a fairly impressive Yeti collection. I asked where the gun store might be. I was pointed toward a door that was locked. I was told to go through that door so I tried it. Again, it was secured. I decided to leave stating it was clear this store does not want my business. The young man said thanks for stopping in and I was out of there. If this is ANY representation of their customer service, please stay away from this place!!!

    Montalvo Jewelers

    Montalvo Jewelers

    (8 reviews)

    fantastic and prompt service from this watch retailer. I ordered a great maquina here and it was…read moreshipped very quickly and in great condition for a fair price. I will be visiting next time I'm in the area.

    They actually deserve just a 3.5, but I'm feeling generous towards them right now just because…read moretheir selection tends to be so solid. Montalvo is the kinda big fish in small pond type of game that is kind of annoying. I mean, I'm all about supporting local businesses, but the uppity attitude of a local gone big is just too much sometimes. They love the fact that they carry so many name brands (their jewelery collection includes Scott Kay, Yurman, and Dweck and their watch collection includes Jaeger, Breitling, and Omega), but they kinda flaunt it. To them, if it carries a name brand, that should sell itself and they shouldn't have to do any work. The salespeople here are trained to be pretty and smile a lot. And point out the diamonds. Evidently that's what makes things worth buying. I have huge issues with salespeople that don't know their out merchandise. If you don't know the material, at least look it up. Each of these major brands will give booklets explaining their pieces--the least you could do is get the book out and pretend to look for an answer to my question. My other major beef with this store (and this really happens in most places in the Valley, so I can't be too upset about it) is that if you don't look like you speak Spanish, they'll talk about you right in front of your face. No, I'm not Hispanic, but I do speak Spanish and telling your employee not to give me too much time is just stupid. Spanish is just so commonly spoken, I'm not sure why you'd think that would be okay. In the end though, they can get some hard to find pieces and they generally are pretty professional. I'm willing to give them that extra half star only because they are the lesser of some other evils as far as jewelery stores in McAllen. In other cities they just wouldn't last.

    Zales Outlet - jewelry - Updated May 2026

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