fantastic and prompt service from this watch retailer. I ordered a great maquina here and it was…read moreshipped very quickly and in great condition for a fair price. I will be visiting next time I'm in the area.

They actually deserve just a 3.5, but I'm feeling generous towards them right now just because…read moretheir selection tends to be so solid. Montalvo is the kinda big fish in small pond type of game that is kind of annoying. I mean, I'm all about supporting local businesses, but the uppity attitude of a local gone big is just too much sometimes. They love the fact that they carry so many name brands (their jewelery collection includes Scott Kay, Yurman, and Dweck and their watch collection includes Jaeger, Breitling, and Omega), but they kinda flaunt it. To them, if it carries a name brand, that should sell itself and they shouldn't have to do any work. The salespeople here are trained to be pretty and smile a lot. And point out the diamonds. Evidently that's what makes things worth buying. I have huge issues with salespeople that don't know their out merchandise. If you don't know the material, at least look it up. Each of these major brands will give booklets explaining their pieces--the least you could do is get the book out and pretend to look for an answer to my question. My other major beef with this store (and this really happens in most places in the Valley, so I can't be too upset about it) is that if you don't look like you speak Spanish, they'll talk about you right in front of your face. No, I'm not Hispanic, but I do speak Spanish and telling your employee not to give me too much time is just stupid. Spanish is just so commonly spoken, I'm not sure why you'd think that would be okay. In the end though, they can get some hard to find pieces and they generally are pretty professional. I'm willing to give them that extra half star only because they are the lesser of some other evils as far as jewelery stores in McAllen. In other cities they just wouldn't last.

Great Store, great team! Arlene is great, easy to work with and knowledgeable. I recommend them any…read moreday!

I've been doing business with Deutsch & Deutsch for over 10 years. The staff are very friendly,…read morehelpful and honest. I've found them easy to talk to and will give you the straight scoop. It's hard to find and trust a Rolex AD these days. Ana the Manager is the Best Sales Associate I have ever worked with in my watch collecting journey. I would not doubt it if she is made a Partner one day! Thank You D&D! https://www.deutschjewelers.com/rolex

Giving one start because I was turned away by the guy at the front desk. I went in with a piece of…read morejewelry that has lots of meaning to me asking if I could get it redone and he said no because the price was going to be too high. I wasn't asking how much it was going to be or if it was worth it, I just don't want to get rid of the gold this piece of jewelry has. I went here for all the nice reviews they have but my experience was horrible. UPDATE: the owner decided to comment about this so I decided to do so as well. How sad it is to know that even being a business owner you have no professionalism to simply admit y'all did wrong. 1. It wasn't a ring 2. Gold is gold. My CHAIN, not ring, had popped and all I wanted was to fix it. Sorry y'all have no experience to do the job I guess. Readers looking for a good jewelry store, I recommend Twins Jewelry!

Shannon is awesome!! Made this necklace out of my grammas 25th wedding anniversary ring. I…read moreabsolutely LOVE IT!!!

I brought in a grandfather clock that had not worked in over 10 years. They were able to repair it…read moreand it only took a few weeks. They also delivered the clock to my house and set it up for me. I am very happy with the service!

From the owner: Precision Battery Replacement, Expertly Done General…read moreMovement Service (overhaul) Repairand cleaning in gold and silver jewelry.

Horrible experience, they lowball you on loans but rip-off when selling their items that are way…read moreoverpriced, oftentimes over retailers. Never going back again! Bad management and bad attitudes.

Amigo Pawn on Hackberry in McAllen is the worst pawnshop. I'm not saying all employees are bad but…read moreothers are not helpful n just plain rude. Says a lot about the management! Now Amigo Pawn on 10th St is the opposite...very helpful n super nice. Great job!!

Found the perfect Rolex for x-mad. Great service and very helpful staff. Even adjusted and fitted…read moreon site.

I took a coach watch to replace a battery with a floater and the messed up the floater to it they…read moretried to fix and It still was messed up

Dropped 8 storage boxes of coins off at their store on Tuesday afternoon. Super helpful and…read moreanswered all my questions. Had a quote for the purchase ready for me on Thursday after lunch. Drove over and closed the deal. They were the best in all aspects of the sale, if I could give them a 10 I would have. Highly recommend you take your coin business to them.

Great place! People are friendly and the watch wizard Patrick can fix anything. Very knowledge…read morestaff. The service is bar none.

Extremely nice and affordable repair on my husbands gold bracelet. Yes the door is locked but just…read morering the bell and he opens it. Did a great job. Will definitely go back.

Door is locked. Ring the bell and no one comes to the door Bad way to do business. Will find a…read morebusiness that is open in the middle of the day