Although the staff who answered the phone were polite and professional, I was disappointed to learn…read morethat Gotelli Plumbing charges $120 just to come out and provide a bid on a large commercial project for a general contractor. I understand that sending estimators out costs money and that not every bid results in a job, but charging simply to provide an estimate is not something I expect from a commercial contractor. We were able to obtain a bid from another reputable Marin County plumbing company at no charge and ultimately awarded them the project. While everyone has the right to run their business as they see fit, this pricing policy was disappointing and was enough for us to look elsewhere.

I cannot speak to their quality of work or pricing, because I ended up not hiring them…read more I reached out back in mid-June 2026 (it's now over a month later) because one of the sinks at the rental property I own and manage needed to be replaced. They responded immediately but then insisted, after confirming that I'm the homeowner, a "decision maker" be onsite. I verified that, as the homeowner, I AM the decision maker. They stopped responding after that. I ran into something similar with Elevated Comfort, where the dispatcher said over the phone "We'll talk to your husband, since he's the decision maker" and I needed to state that he's not in any way, shape or form involved as he's not on the deed nor financially responsible. They eventually provided an estimate. Gotelli opted to not continue the conversation. I feel this was a related situation. Solo women homeowners are NOT rare so I don't know what the hesitation is. I did end up hiring someone else for the same job and it worked out beautifully.

Amazing Experience. Finally an honest plumber. The price was fair for the work completed and the…read moreparts were excellent quality. So hard to find honest plumbers who do good work. I'd highly recommend giving Tom a call if you need work done.

I don't normally review, but I couldn't help myself. Legato Plumbing and Tom are absolutely…read morewonderful! We have used them twice now and both times couldn't have been more impressed with their quick, thorough and professional work. The first time was on the day of our son's birthday party when our garbage disposal broke. It was a last minute, weekend call and he came over very quickly. He sent us tips on how to try and fix it while he finished up another appointment. And then when he got here, he fixed it right away and charged an incredibly fair rate. Today we had a problem with a back up in our downstairs bathroom. We have an old house and even older pipes. Again, he made time to come over immediately and help us stop the damage and then was able to come back a couple hours later to dive in further. He used two of his machines to try help us. Because our pipes run unusually long on our property, he was able to call in a friend with an even more powerful machine to try and reach the end and clear everything. That friend was here within 40 mins. In the end we will need to get an even longer reaching machine. This would normally be very frustrating. But I couldn't help but be grateful for all that Tom has done. He was here for over 5 hours today working on this for us. He was out in the dark with a headlamp while working with his last machine. He gave us upfront and fair quotes for everything. When it didn't work, he gave us a list of recommended vendors to reach out to and even a reasonable price range to look for. And then he barley wanted to accept payment for his work, because it wasn't completely resolved. Again, he did and emergency service call and them came back and tried multiple options for us and was here for 5+ hours. Tom is honest, hardworking, competente and went above and beyond in every way to help us. We are thrilled to call him our plumber and could not recommend this company enough!

Local Plumbing did an incredible job updating the water heater, boiler system for our home. The job…read morewas done extremely professionally and on time. I want to especially thank Connor and his crew, Noah and Andrew, for their support.

My experience with Noah Langdon from Local Plumbing was hands down the best experience I've ever…read morehad working with any plumber, or even anyone in the construction industry or trades to be honest. He is extremely professional and knowledgeable, was always prompt, and kept me informed about everything he was doing. As a bonus he was also very friendly and easy going. On his second visit he had a helper who was also very professional and friendly. They were able to identify and fix our problem very quickly. Communication with Noah and the team at Local Plumbing was excellent and always prompt. I can't recommend this company enough, and I will definitely use their services again.

Rarely good news when you have to call a plumber, but when you need one, Mason Plumbing provides…read moreabove and beyond service. Saw water pooling out near our curbside drain on a Friday. Called and Mason came right over to check it out. Found a leak in a pipe behind our water heater leading out to the street. Gave us a bid within hours and knowing the leak was costing us money every minute, called on Saturday to book Monday morning. Jackson and Charlie arrived on time, were extremely friendly and answered any questions we had. Afterwards, double-checked that everything was working and found two other issues which they addressed. As part of the process, also checked around outside of the house, saw that our irrigation subsystem had leaks and recommended someone to fix it. Knew we were in good hands every step of the way!

We had Mason Plumbing out for both toilet work and propane…read more In both situations they were punctual, helpful, and gave me what I know is a fair price. They replaced our propane tank earthquake detector which is a huge help and safety measure to take. Have them do the same if you haven't replaced in the last 10 years. I trust Mason Plumbing. That's probably the best thing I can say. Even snapped some pics of Jackson (has done all our work and is awesome/knowledgeable/helpful) getting the job done!

I could not be more pleased with the service I recieved from Baswell Plumbing. I called them to…read morehave my 3/4 Lb garbage disposal replaced and the first question I was asked was how many people live at your home. (1) They then said that I only needed a 1/2 lb unit which would save me about $300. When Logan Baswell showed up he immediately attempted to repair my old unit and succeeded. Now instead of needing a new less powerful unit, I could use my now repaired unit saving me another $150. This is what I call "service". If I could give them six stars I would.

have used Jeff Baswell for 6 years now on 6 different properties in Marin and Sonoma. THey have…read moreperformed multiple jobs for me including all plumbing related to 4 Bathroom and Kitchen Remodels, Tankless Water Heater Install, Gas pipe rerouting, and exterior water line installs. They are a family run business. Lisa, Jeff and Logan. Honest, Dependable, Truthful and VERY Competent. Use them and you will be happy.

Burkell was very responsive when the gas pilot went out and arrived same day to evaluate my water…read moreheater (thanks Ever and Jake - 5-stars). When it was determined that I needed additional parts, installation, they were quick to order the parts and install next day. It came at a premium price, but grateful now for hot water, and supporting a family business. I would have given additional stars, but they did not disclose upfront, that I would be paying a credit card transaction fee. Had I known, I would have provided an alternative method of payment. The transaction fee was $47 (over 3.25% of my hefty bill). Tip: They only accept credit card, cash, check - no Venmo, Zelle. **Do be sure to ask about the transaction fee before paying and it isn't disclosed. Lastly, a corner of my panel was damaged during install, and I addressed via email, but never heard back. If you're reading this, Burkell, please respond back as I would be happy to revise my review. Thanks!

Excellent service. Jake is amazing. Very honest and trustworthy. Well worth the price to have the…read moreright person doing your job. Always gets right back to me. And took care of everything right away.

Kyle was just here to do our yearly flush with our on Demand water heater…read moreHe was terrific, beyond words At least 7 or 8 stars Not only did he do the yearly flush, he helped us out with a Pressure Relief Valve Taylor is lucky to have such a wonder plumber working for him!! Much, much thanks Kyle. (Petersen Plumbing as well) Robert Deutsch

Taylor is professional - contract signed, arrived in the time period promised, evaluated the…read moresituation, explained the outcome, answered our questions, timely and concise, good guy that I would hire again if I have a plumbing problem. Polite and a good entrepreneur who loves what he does!

I couldn't recommend Dan's Plumbing more highly! We had a surprisingly high water bill and couldn't…read morefigure out why our water usage had suddenly increased, so we called Dan's to help us troubleshoot the problem. The technician they sent was incredibly nice, professional, knowledgeable, and genuinely helpful. He took the time to explain what he was finding, answer all of our questions, and share helpful information about our home's plumbing. He was excellent at troubleshooting and methodically tracked down the source of the leak. He not only found the problem, but was able to repair it for us on the spot. If you suspect you have a leak, I would definitely recommend calling Dan's Plumbing before going straight to a specialized leak-detection company. The front office was also fantastic. They were responsive, helpful, and kept us updated with text messages throughout the process, which made everything so easy. It's rare to find a company that combines great service, expertise, responsiveness, and genuinely good people. We had such a great experience with Dan's Plumbing and wouldn't hesitate to call them again. Highly recommend!

I pretty much have Dan's Plumbing on speed dial after years of using their services…read more The latest episode involved what for them is probably just a routine water heater service. Technician Josh was dispatched for a pre arranged appointment (it wasn't an emergency) and if he's not considered a Master Plumber, he should be nominated. On time, friendly, knowledgeable, job area kept and left clean...Josh can really turn a wrench in the right direction. Once again, a five star report and a continued satisfied client. This has gone on for years and will continue to do so as long as the work remains at the same level.