I'm not sure why this hotel is considered a 3-star hotel. I had better service and amenities here…read morethan I've had at a 5-star hotel. The location was very close to restaurants and gas stations. Its right across the street from the hospital. I absolutely loved the room and it didnt smell like mildew. They offer plush bathrobes upon request. I really enjoyed my birthday stay here. They also have their own restaurant on the main floor.

This hotel is amazing! It is so clean and the property staff were super helpful! The location was…read moreperfect for my stay. They also have a tavern at the hotel that was equally amazing. I will be back soon!

Looking at the hotel compared to other Embassy Suites, the rooms are more spacious but the public…read morespace such as restaurant, lobby and bar are more tightly arranged. I think there are fewer rooms per floor. The staff is friendly. I requested some shaving cream which they gladly provided to me. The hotel is just down the road from Disney World. It has a great locatiion not far from the airport. If I am ever in Orlando, this embassy suite is my first choice,

One of my favorite hotels the best breakfast definitely worth it and very clean great for big…read morefamilies

What a pleasant stay! Lots of great things to speak about based on my experience:…read more Customer service: -Very helpful and courteous front desk staff -There is also a cafe/bar located in the lobby with a menu of food available for purchase, and a market for last minute items needed (also for purchase). While I didn't take advantage of this, I observed many people ordering from this cafe/bar. Room: -Clean and spacious room/bathroom -Complimentary late checkout is available based on availability (you'd have to call the day of checkout to see if it's possible) -There was hardly any noise at night which was a very pleasant surprise considering the location Location: -This is located in a very central area, easy to access right off I-4 as well -The only thing to take note of is parking is $20/car per night. -My favorite part about my stay that is definitely worth mentioning: there is a complimentary shuttle (operates from 5p-11pm) that can take you anywhere downtown within a 3 mile radius of the hotel. Very handy when you want to stop by a cafe or restaurant that's nearby the hotel! I had such a great stay here, I would definitely consider returning for my next stay in Orlando and would highly recommend this for anyone looking to stay in the area!

This was a great hotel! Right downtown but slightly tucked away. The lobby seemed very large with…read morebeautiful different spots to cozy up in, dine, work, or just chill, with tvs, and various seating options and arrangements. The lobby also had a tiny cafe kiosk in the middle. This was a smart idea- all the food items came in from another place - so it didn't take up much space in the main area. My room was nice, if not a bit odd. The bed was comfy. But the room seemed lacking some basic furniture. There was a huge empty space across from the couch, with just a bare wall. And there was no drawers or anyplace to put our luggage on top of or to put our clothes into - especially not for a room with 2 queen beds in it. We literally dumped our suitcases on the ground in the empty space, across from the couch which looked at... nothing! The staff was very nice. Thank you!

Orlando needs no introduction. For those who dream big, it's the gateway to the world's largest…read morecollection of theme parks, water parks, and family-friendly attractions and diversions. To make the most of your time, it is ideal for one's hotel to be near the theme parks that can transform one's vacation from good to extraordinary. Conveniently located less than two miles from Universal Studios, shopping, dining, and adjacent to Interstate 4 Exit 74A in the Restaurant Row, my partner and I chose to stay at the Drury Inn & Suites on a busy West Sand Lake Road as first-timers and must say it will not be our last! Check-in was easy and stress-free. With 238 guestrooms and suites, our clean and spacious room was nice, and being at the very end of the hall on the upper floor, it was pretty quiet. Daily breakfast is offered to include scrambled eggs, sausage, make-your-own Belgian waffles, biscuits and gravy, and more. They also have a 5:30 Kickback every evening from 5:30 to 7 p.m. to enjoy free dinnertime snacks and drinks; 3 alcoholic beverages are also included but optional. The staff were always nice and helpful. Please make sure to say hello to Miss Vickie in the mornings at the breakfast buffet. Free parking made getting around so much easier; other hotels charged. As a Universal Partner Hotel, they offer a free, scheduled shuttle to Universal Orlando Resort, which we used during our visit. Vacationers, if one's looking for an affordable accommodation with convenient amenities, look no further.

I give this hotel at least a few stars as the staff is really professional and friendly and the…read morelobby has some nice amenities. For the price, I would give it zero stars otherwise as rooms are in great need of updating in soundproofing. If anyone around you flushes a toilet or runs bathroom water you hear it and even in the living rooms you can hear all the traffic noise and the bedroom is closer than living room space. The bed and bathroom fixtures are updated and nice quick hot water. There is an area for coffee with microwave/refrigerator with a little countertop outside the bathroom to use which was nice. The air conditioner also works well. I wish they would modernize the couch sofa bed as it was awful feeling all the springs and made for a painful back/neck the next day. The breakfast is good but normal for free. Staff again in breakfast area was excellent. The parks are close so it's convenient but rest is imperative so if you're not a sound sleeper, I'd make a stay further out somewhere else for a good nights sleep.

Huge hotel with two separate towers across from the Convention Center. I wouldn't stay here if…read moreyou're going to Disney since you'll end up paying around $30 each way for Uber. They do have a free shuttle to Universal though. The pool looks bigger in pictures than in person and was packed with kids every night until 10pm. There's also a water slide. Jasmine grows on the bushes outside, which is a nice touch. Room was big and spacious with a king bed and five pillow options. The TV even has Peloton strength workouts that don't require equipment or an account. Front desk staff was plentiful so there were no lines. On the downside, the hallway on my floor was painted white and it felt very institutional. The elevator not requiring a key felt a bit unsecured since anyone could press any floor. Also no hook for a hand towel in the large bathroom, which was annoying. Italian restaurant starts around $30 per plate and at the upper bar cocktails are about $20.

Well, great location for our cruise ship. The restaurant was in a resort across the way. Not close…read morebut we had to walk. The rooms were nice but the toilets were so low to the ground and no grab bars. Lots of us older folks traveling. Start to look at accommodations

My husband had a conference in Orlando. So he was here on business, but I was here on vacation. His…read morecompany had about a dozen rooms. We stayed for 3 nights and 4 days. The hotel is beautiful! Every detail is done with care. The rooms, restaurants, pool, lobby, etc are all gorgeous. The staff is friendly and attentive- other than the restaurants. The only issues I ever had were with the wait staff. The service was always very slow. Whether we were at breakfast, or having drinks at the bar late at night. It was consistently very slow service. Not once did the waitstaff ever come by to offer me more coffee at breakfast. So, for service I give 3 stars. However, the bartender at the pool was wonderful! She was very nice and attentive. The valets were all great! The front desk staff were all wonderful. It's really just the waitstaff in the restaurants that need to get better. We loved our room. We had a view of the pool. I did call downstairs to ask for a magnifying mirror and a weight scale. They said they didn't have either. Fortunately they called back and did in fact have a scale and brought it up to my room. I would hope a nice hotel like this would have magnified mirrors for the bathroom. The food and drinks in the restaurants were good. No complaints. The location is great. We walked to dinner and to the nearby lake Eola. There's plenty of things to do within walking distance. I would stay here again.

**Review for The Boheme restaurant**…read more We loved the fresh crab legs, shrimp and unlimited mimosas. There was live music being played on a piano. The staff were friendly and accommodating. I visited for brunch. (It's been years) Most of the food is still good. There were only a handful of things that I didn't like. The breakfast potatoes were cold and just not good. They taste like fake food. I didn't like the breakfast link veggie sausages and the tomato bisque was too sweet. I'm sure those can be swapped for something way better. There was no utensil For the waffles. I forgot to ask for one but how come no one else noticed? The staff did replenish the food but not the serving spoons/tongs. They do still have an omelette bar and meat carving station and crepe station. I enjoyed all 3. Clean and organized. Not too crowded. I was a little concerned about the temperature of the oysters on the half shell. If this brunch is going to last, it could use some improvement. After all, It's not a cheap brunch.

Embassy Suites is always one of my favorite Hilton brands. We stayed for the weekend to attend…read morePanda Fest nearby and meet up with friends, and the location was perfect. We were able to go out and about without worrying about driving, which made the trip even more enjoyable. The hotel was easy to find, and parking is conveniently located right across the street with simple in-and-out access (though, of course, there is a parking fee -- which is never fun). Inside, the hotel is very clean, beautifully decorated, and the staff was accommodating throughout our stay. Our room was on the fifth floor, which I actually prefer when staying in a city -- the higher up, the better to avoid street noise. One of my favorite features of Embassy Suites is the room layout. The separation between the living room and bedroom is ideal, especially if someone wants to rest while others are still awake. The rooms have consistently been clean and feel very homey. Everything was great -- until Sunday morning. This is a dog-friendly hotel, which we love since we bring our dog and take her on walks so she's not stuck inside all weekend. However, checkout morning was pure chaos. One of the two elevators was out of service, it was peak checkout time, and there was also a princess pageant event happening, so the hotel was much busier than usual. Trying to get downstairs with my dog was extremely frustrating. I looked for stairs but wasn't sure if they were alarmed. When I asked an employee to confirm, she looked at me like I had five heads, which didn't help my already thin patience (I definitely did not have enough coffee for that situation). I eventually just went downstairs. Coming back up was even worse -- the line for the single working elevator was ridiculous. When I asked the front desk about the stairs, I was told they were accessible from outside. I didn't realize I needed my key card to re-enter through the outdoor stairwell (which makes total sense -- I was just aggravated at that point). After going back inside and trying again, I ended up walking up five flights of stairs with my dog. Thankfully, we had requested a late checkout, so we avoided the absolute peak of the chaos. Our friends on the third floor ended up carrying their luggage down the stairs because waiting for the elevator wasn't worth it. Unfortunately, being on the fifth floor with a lot of luggage, that wasn't really an option for us. Aside from that stressful morning, we really enjoyed our stay. The complimentary evening happy hour with drink tickets and small bites is always a highlight. We also had breakfast on Saturday morning -- and honestly, the breakfast is a major deciding factor whenever we choose to stay at a Hilton. Overall, a great stay with one very frustrating checkout experience.

Lovely place! It was my first time staying in downtown…read moreorlando. The neighborhood is quiet and pretty with a local lake right off the hotel property. City Hall is nearby with lots of office buildings and a few residential high rises. I was there for a concert at the Kia Center and it was about a ten minute walk. There is also a publix and a convenience store within a 5 minute walk. It is very convenient to get to from the airport via bus if you dont mind the ride and about 20 minutes (depending on traffic) from the international outlet mall. The complementary breakfast was decent with my highlight being the strawberry waffle that i was not supposed to eat LOL. Highly recommend this location if you dont want to stay in the more touristy part of orlando.

Universal Orlando cabana bay resort was a great vacation destination,For me and my wife birthdays…read more The room was spacious and the beds were really comfortable. Nice and firm for a get night rest or a nap after being at the pool side for a few hours. Walk in closet big bathroom ,living room was cool as well. The rooms give you that old 1960 vibes with a modern touch. The resort also featured some old vintage 1960 cars similar to the TWA hotel at jfk airport. The resort had some nice places to go to. Me and my wife enjoyed the bowling alley. We had a lot of fun. Don't forget about the shops with all your favorite carton characters t shirts hats slippers you name it Star Wars, the minions the Simpsons fun for kids all ages. We also enjoyed the cabana cafeteria . I had a spicy chicken sandwich with fries my wife had chicken teriyaki lomein full of nice pieces of chicken ,Which she enjoyed .I also had some chicken tenders and fries from the cafeteria on our stay. We also ordered food from door dash while we were in the main lobby. We ordered shake shack which was cheaper ordering from door dash then buying food on the resort, smash burgers well done with cheese fries, for a little vacation cheat because I'm on a diet. By the way the order came really fast. Don The pool was great especially at night the view was amazing. With the lights shining on the pool and the really nice fire pit they had so you can even roast some marshmallows by it. Also the pool features a water slide for kids and adults. The blow up rafts were $9to17. You also could bring your own as well. You also had an ice machine with cold water free. Plus you had the soft drinks and soda all you can drink for $30 . That was the drink packed. Cabana bay resort also had a restaurant right next the pool outside. Where they had some really good chicken quesadillas with fries. My wife enjoyed that. . I went with the chicken wrap with lettuce and some veggies, It was great to eat pool side with the beach chairs equipped with the big umbrella for shade . Then you also had the lazy river at the resort. That featured a bigger water slide and pool . Bigger than the pool outside the main lobby. The staff was courteous and friendly the stay was fun. Just remember it's kinda pricey . But don't forget about all the theme parks you get to visit for $80 each way .

I have stayed at many resorts in Universal and I just have some mixed feelings about this…read moreparticular one. Check in, took 30+ mins long and we checked in online, but the online check desk was closed, which seemed odd. There were tons of people that were from out of town that looked tired, especially after going through airport securities/travel from their states and looked like they just wanted to get their room and go to sleep, but it seemed that there was no urgency from staff. They didn't look short staffed, but I saw other staff standing around with no lines at their kiosk with multiple areas for them to step in at check in- Which tells me that there needs to be some cross training encouraged to help their processing. Fun Fact: I rode two rides at Universal with my fast pass faster than checking in to our room. Room was clean, view was nice. We stayed on the top floor with the view of one of the pools, which was nice but I had not so much of a good first night due to the AC in the room not working properly and I'm a hot sleeper so I did not sleep well. I did address the issue in the morning and let the staff know about my issue and that I was gonna be gone for the day and they did fix my issue right away. The food was surprisingly mediocre, and they have four different restaurants you can eat from and we went to three of them, which seems to be the same style of food just spread out. The first night I had a Smashburger it looked very delicious, but then I found myself putting on basic ingredients on my burger, salt and pepper. If I did not, it would have not had any seasoning. The second night I went to the Brazilian steak eatery and as far as a quick steak to get, it was very delicious and they serve it with mashed potatoes and gravy, which was really delicious. I would recommend eating your meals at least for dinner there if you're going to eat in the in the resort. If you're looking cocktails, they have them and they're very delicious. Prices are high, but you get a quality drink. I think I just had a bad experience. I don't feel that everybody encounters what I encountered when they visit, but I would have given a 3 star rating if it wasn't for how convenient it is to get to the park, there's a shuttle that picks you up every 10 minutes and drops you off and when you're done at the park, it picks you up and takes you right back to the hotel. Beats paying $50 a day for parking at the parks, but you still have to pay for parking with your room which is significantly less. All-In-all it was good, but not great for my experience, I will probably attend a different resort next time, but as a local in Florida, we have that choice.

Really nice hotel. Clean. Spacious…read more Be aware that it's about 40-60 minutes from Disney depending on traffic. There is decent traffic in this region

Good location and friendly staff, however, it needs a few improvements inside the rooms…read more I enjoyed my stay with my family because it has a few perks including big rooms, breakfast and parking. The rooms are spacious but it has a few problems. We had problems with the water pressure in the shower.It was almost no water pressure at all. The AC unit was blowing air directly to the bed so we had the air directly on our faces. Not comfortable. The humidifier unit inside the room is a great idea but it was very noisy. The sheets and towels were clean but they feel a bit old not crispy. I believe they need new ones. One big plus is that Publix is next door and it was a nice one. Another good fact was the parking. There is plenty of parking since it is adjacent to a strip mall so at night it was easy to get a spot. Also, the parking is included so no extra charges. That's great! Breakfast was decent. They had an egg and a meat option every morning. Waffles, bread, bagels and coffee were available. Staff did their best to keep it clean and available. Overall it was a good stay.

Wonderful, kind and friendly reception. She offered us a course of floors which I appreciate being…read moregiven a choice even though I paid for my reservation through Southwest bookings. I am a Hilton Honors member but she didn't know that at that moment. I'm often unimpressed with Hilton hotels but this Hampton is clean, quiet, comfortable and the free airport shuttle was prompt and courteous.

Nice place nice people.went there at 430 am .place was nice and clean , Good coffee and quiet ,…read moregave me a late checkout