I loved this location in Hammond. Oak Street health they would pick me up and I would see my…read moreprovider and I'll stop and get a ride home. Unfortunately I changed insurance and the doctors that were there that the nurse practitioner that I had worked under was not a part of their Network. So unfortunately since I had do all insurance I had to find one in Illinois. I'm sad because I did enjoy going there because they had activities to. But I'm going to go on and give a general review. Oak Street health is geared to those who are on Medicare. So they are very familiar with Medicare they do take their time. They now have a pharmacy on Prentiss where you can get your meds. For seniors who do not drive it is a blessing because this is the way they can get to and from their appointments. That's why I said unfortunately the doctors were not in my network. If it wasn't for that I'd still be there.

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Hammond clinic today.

I suffer from several chronic illnesses; Dr. Hobbins put me at ease as soon as I met him. He…read morelistened to me about my issues and reassured me that he would be able to offer me a few new approaches. I highly recommend him as a doctor!

I like HER she was direct and is running some tests on me. The wait was not long staff very…read morefriendly and she was also. The place was clean and to be continued. ..

Best family physician I've ever had. He as well as his staff are very efficient, professional,…read morecaring, friendly, and do their job very well. Dr. Jones has so far always come up with the right solution for me every time I had a problem. He's also a friendly caring guy with a sense of humor when appropriate. I hope he can keep practicing medicine for as long as possible.

I had the wonderful pleasure of being able to become one of this fine physician's patients. I have…read morehad the opportunity to not only visit the facility but to interact with all of his staff. My first day to see Dr. Jones was on Thursday, his staff got me in when I asked. He had openings well before the day I requested and they went through each thoroughly on the phone with me ever before meeting me. They never rushed me off of the phone and never was I told I would see someone else instead of the good doc himself. Upon arrival I pulled into the parking lot, which was a little hard to find if you aren't from this area. Sad thing is you all well know I'm a transplant, but I've been here for about 7 years. (Shame shame) the second time was a breeze. Which was today and I'll talk about that later. I walked into the facility expecting the absolute longest wait time in the world because there was a few people in the front. To my surprise, things flowed as smooth as butter on a fat juicy steak seared to perfection! Mmm mmm. Everyone was all smiles and they weren't fake in the slightest! These were genuine. Soothing and refreshing as southern sweet tea! I'm liking this doctor even before I met him. From the receptionist, to the secretary, the M.A.s, the nurses, medical student/resident, then oh my goodness!!! The doctor. As fine as a gently aged wine. Perfection at its best. Served up strait. This guy! I admire already. I fell to a million pieces with the first handshake. Baffled! You all don't understand the absolute importance of not only having a great doctor, but to have his whole staff to be knowledgeable and kind at the same time. This is truly a unicorn in the medical profession. It shouldn't be, but it is. And to actually see one in person and to be a patient here it's made me feel 10 times better by just being abled to know, I'm SAFE. The good doc has no idea. But I plan to have my family to transfer to his and his staffs care. I hope they are as happy to receive us as I was to receive them. A small overview of services. I went in first time visit and was seen within 10 minutes of walking through the door. Let me explain "seen". I was walked back by the M.A. Weight, vitals, previous surgeries, medications. The doctor and medical student/resident (please forgive me if this title is wrong) I felt dreadful that day which is why I didn't write it then. If I had it would have been 5 stars and the explanation would have just been a smiley face. Anyway they came in introducing the doctor and she stayed. She was very kind and professional and very thorough. We chatted it up and then came the doc. By the time he got to me I was feeling really horrible. But he and his staff assured me and made the most of the time I was in there. For a first time visit, it was a lengthy one, but if you are ever rushed through a first time visit with a doctor, please be very weary or their practices. Most of us who care about practicing in years to come DONT rush. He told me I would need to have labs drawn and I could come back next week or even on SATURDAY, yes I said the forbidden word, SATURDAY. They do labs in the clinic. And the nurse was soooooo kind. I really liked her. And I didn't even feel the "pinch". :) Now you may understand why I compared his facility and services to a fine steak dinner. Have you had a steak dinner that was presented very beautifully and it turned out to taste like nothing and it was tough and chewy. And the wine was bitter and wasn't even good enough to stain a white carpet. Well I have. And that's the same thing you get with a lot of CORPORATE doctors. I didn't say all! But I've found a hidden gem right here in town and I'm proud to say I'm his patient! So... score as follows: Customer service/ Bedside manner: excellent 5 Quality: excellent 5 Cleanliness: excellent 5 Professionalism: excellent 5 Location: excellent 5 Parking: plenty 5 30 out of 30= 5stars

I arrived early just as requested and had checked in ahead at home. I checked in at the desk for a…read more10am appointment that I scheduled before work. Not only did they not call me anywhere near on time, I had to go back to the desk to see what was going on. When they called back to the office it appeared no one knew who I was seeing or that I was here. Never again!! Made this appointment with a nice time cushion, but they dropped the ball. Very unprofessional if you ask me to be so off of being on time. No one here but waited for an hour. Called me in and ask me bullshit questions. Never again.

I have been coming to the Franciscan Hammond Clinic with my family since the 1980s until present,…read more2021. My kids all were treated here and healthy and grown adults now. We come for immediate care to specialists appointments.

I only wish we had found Dr. O'Shea-Wilk sooner. She was compassionate, thorough and made sure all…read moreour issues were addressed. Her assistant Judy was also excellent. Our first visit was excellent. I will definitely recommend her to friends and family.