I would not recommend this clinic, as I believe the staff is not qualified, does not prepare appropriately ahead of patient encounters, and makes basic mistakes on forms that the patient is paying dearly for, and expects to have filled out properly. Additionally, I find them to be a predatory establishment in the sense that they push for follow-up visits for issues that could be addressed in a regular PCP meeting that is covered by insurance, and are not transparent about these appointments not being medically necessary, or at least certainly not necessary to do at their clinic, unless probed. I find the extent to which they would possibly be able to take advantage of new immigrants that have little knowledge of either medicine or the American medical system very concerning.
I went to Z Med Clinic for an immigration physical. From the first appointment, I felt less than confident in the quality of the medical attention I was receiving. First, the person taking my medical history and vitals asked questions that made little sense, such as whether I had "recently" had vaccines that are only given to small children. Additionally, they failed to record a vaccine I had received as a child, despite me clearly mentioning it. When I noted that I had experiencing dizziness and episodes of fainting during blood draws in the past, the person drawing my blood acted inconvenienced and frankly appeared worried about taking my blood, which did little to assuage the skepticism brought about by the initial history experience. Following the exam, I had to have an additional test done, which representatives of the clinic suggested I pay out of pocket because it would be "just as much" as having it covered by insurance, which was not the case.
Then, when I eventually was cleared and went to pick up my immigration forms, I spoke with a PA about potential treatment for something that came up during the physical. The PA was wholly unprepared for the meeting even though the appointment had been made specifically to discuss medication options. The PA did not know what the dosage was on the medication, explained that I would have to take a "bunch" of pills at once on one of them, yet was unable to produce specific information when asked. They also appeared to be unable to weigh in on which course of medicine might be best for my personal circumstances, despite being a licensed healthcare provider that had set up a meeting to specifically discuss this medication. Lastly, they told me that they "did not think" that the proposed medication interacted with other drugs I was taking, even though it did, and did not even bring it up until I asked about the interaction specifically. Right before I left they came out of the room to find me and say that, in fact, yes, there was a significant interaction, as I had suspected and read about. One can only assume that there have been other patients that have been sent home with shoddy and incomplete medical information, after an appointment that they charge separately and do not accept insurance for.
The issues did not end here. The clinic staff did not ask me to review the forms before they were signed, which they should do per USCIS instructions for civil surgeons. Then, they handed me a sealed envelope, and sent me a copy of the filled out forms via email at my request. I was shocked to learn, once I got home, that they had made no fewer than six separate mistakes on a form that was costing me 500+ USD and was going to be reviewed by the US Citizenship and Immigration Services. Mistakes ranged from missing personal information, to incorrect classification of conditions, missing vaccines, incorrectly ticked boxes, etc. I understand that mistakes happen, but needless to say, this was absolutely appalling. I had to take even more time off to go to the clinic for a third time to pick up a corrected form, at which time the staff acted as if these things just "happen". They also told me that they were scheduling me for a follow-up appointment that I did not request (which would not be covered by insurance since they do not take insurance), and only clarified that I could do the set of tests they were looking to do anywhere (for example, with my regular PCP where it would be covered by insurance) and would not need to come in if I did not want to after I pressed them on the matter. I find that to be completely unprofessional and misleading. At this point my immigration process is complete and I do not foresee ever needing to use Z Med Clinic's services again. I am glad that this is the case, as I believe the service I received there is sloppy and unprofessional at best, and an outright liability to customers at worst. read more