Visited Rainforest Zipline Park this past weekend and had the best experience ever! The views of…read morethe island were absolutely incredible and the staff were so attentive. They were so fun and professional and truly made our last day in PR the best one. Our group had so much fun!

They photo copy you're drivers liscense a complete disregard for ur privacy. Also they say it 2…read morehours long and it was only about an hour and a half and most of that was spent waiting. The description says 8 lines but only two of those were significant in any way. The other six are short and boring.

We had such a great experience! They helped my younger kids were were nervous and kept us all…read moresafe. We loved going through the jungle and over the river. I felt they were very efficient so we were not waiting long in between. It was a great option for me and my kids ages 16, 14, 11, 8. More affordable than others nearby for great value! They were so good to us. Highly recommend.

I've done a lot of zip lines in my day and while the rainforest is incredible and priceless I…read morethought this is very expensive for the amount of time in the challenge you get on the zip lines. The staff was very grouchy. I watched the staff yell at a little nine-year-old girl And didn't think I got much bang for my book wasn't even offered a cup of water after sweating I think there's some growth for this place to be had all the person at the register was interested in was my money which cost us over $100 a person on the zip line and the zip line staff There was about six or seven young men, and only one of them was friendly and literally watched one of them badger, a little girl, not once but twice without her parents knowledge, and I thought that was just a little unprofessional views were great challenge was low and overpriced could improve on the customer service and the delivery of water after being on the zip lines or something along the trail It's hot you're sweaty and there ain't nothing in sight. Would've liked a little more personalized attention to the family when you're paying over $100 a person but I recommend and say this is the best one in town probably not when all you're interested in is my money and not the delivery of great customer service You have some growth I also had no one help me lock my keys and wallet

This place is FUN!!! We didn't pay two excursions here. One was ATV/UTV tour and the other was…read morehorse back riding on the beach. First we loved our tour guide Mikey he was fun and friendly, he was knowledgeable and knew the area. We went on a two hour tour that brought us to a few spots for pictures along with a river to take a dip. He drew on us with rocks! lol we stopped at a small restaurant with some food for purchase and pina colada's with a bunch of cats! They had a restroom too. Overall the experience was worth it we spent about $600 for a family of 4. On a separate day we went on horseback to the beach. It was fun but crazy!!! These horses are trained but definitely have a mind of their own. It POURED the entire time. But this excursion is rain or shine! There is a weight limit and shoe requirement. We stopped a a bar that had drinks and food this was a very well organized place. Overall highly recommend! Things to know: bring cash to tip the workers, wear closed toed shoes, have face coverings and glasses for eyes, bring towels and change of clothes to leave in your car. Bring cash or card for food, drinks and souvenirs. Bring cat treats to feed the cats!

I enjoyed the experience overall. We chose the ATV-only package, which was $70, and it was a decent…read morevalue. The experience started with about 30 minutes of instructions and getting set up, followed by an hour riding through the rainforest. One thing I really appreciated was that we stopped to take photos something I haven't experienced on similar tours before, so that was a nice touch. We also had a quick 10-minute stop for food before wrapping up. We went on Sunday. Nice sceneries The only downside was that our tour guide kept commenting on how fast or slow we were going. Since it had been a while since I last rode an ATV, I was a bit jerky at times, so that felt a little unnecessary. Other than that, I liked the experience and had no major complaints.

Jack gave us a really personalized tour June 2012. (a little slow with my reviews) Way worth the…read moremoney we would have spent on any other tour. I will be back in February, this time with my 10 year old. For sure Jack will be the first pick for any tour!

Jack was very accommodating to us. I called him and wanted to tour the rainforest but unfortunately…read moreit was closed due the mudslides. He then offered to take us to see a cave and the satellite dish in PR. The Cuevas Del Indio was PHENOMENAL. There, we followed one of Jack's acquaintances as he showed us around. The caves were filled with optical illusions and the history behind it was very interesting. After, he offered to take us to the window caves, but we opted out and headed strait to the satellite. We walked up some stairs and a hill and there it was, the biggest satellite ever! Jack thank you for making our first trip to PR amazing. We definitely will call you when we come back!

Don't leave PR without trying the Full Adventure Tour! My whole family absolutely loved this! The…read moretrek and obstacles Gabe has designed is second to none. If you need motivation to get in shape let it be to do this tour. You need a decent amount of upper body strength and endurance to do all the incredible feats from climbing the side of a cliff to swinging across a narrow canyon and swimming through waterfalls. It's insane! It's amazing! I can't even put it into words. There's just nothing like it--and that includes Ricky's off the charts delicious fried chicken and special sauce! That family is something special. What an incredible unforgettable experience!

If you want a personalized outdoor experience, this is for you! The tour is directed by a local…read morecompany and is adjusted based on your preferences and comfort level. Montana Explora is the tour company located in Naguabo. Its location is slightly remote so I recommend looking it up in advance before you head over. You can also call/text the company's phone number, and they will text you their GPS coordinate. If you feel like you're driving to the middle of nowhere, you're heading the right direction. Once you get there, you'll see a small building with a bunch of life jackets/equipment on the outside. Our tour start time was 8:00am. We showed up early so we beat our guides there. They arrived few minutes after we did, and after they got the equipment together, we started around 8:30am. They do provide the equipment so all we had to bring was ourselves. I do recommend wearing canyoneering shoes or good hiking shoes because it is a slippery environment and the likelihood of falling is high in other shoes. Ha. Possibly long pants and long sleeve but not mandatory. Some of the trees have thorns, but they are rare. The company is family-owned and operated so the tour guides appear to care about the company greatly. Actually, our tour guides, named Luis and Gabriel, had a great attitude and seemed to enjoy their job a lot. They were extremely patient, friendly, and helpful. They are in very good shape physically and helped us the entire way, even if that required lowering us or offering a knee for us to step onto. They were very competent,and I felt very safe the whole time. I feel like the amount I paid for this experience was way less than the risk they took to keep us safe. I feel so indebted to them and forever grateful for them. This tour was highly based on our preferences and comfort level. We were able to add or subtract activities as we wanted. There was hiking, water sliding, zip lining, and more water slides. It was a lot of fun. I highly recommend this company and their tours. They do offer multiple tours so check them out!

Pretty horrible service. We made reservations for 2 people and we were never picked up. I tried…read morecalling several times and went straight to their answering service. Scam! Pick another tour service If I could give a 0 I would

We did the El Yunque/Bio Bay excursion. The tour guide, Debbie, was very nice and did a great job…read more Since this excursion combines two tours into one, it's a long day (12 hours total) but we preferred to do it that way. El Yunque- the bus drives up to the tower that overlooks the rain forest and has beautiful views of the island. Then we went to the waterfall for photos and then a brief hike (15 mins each way) to a beautiful river where you can either swim or relax by the rocks. There is not very much "hiking" except to the river, so you basically get the benefits of the view without all of the hard work! There's a pit stop before the Bio Bay excursion where you have about 1.5 hours to grab dinner or relax on the beach. Bio Bay- this tour is led by a separate company, but Fine Line still covers transportation to and from the excursion. One piece of advice would be to bring some dry clothes to quickly change into after the tour. While we all had swimsuits on and towels to wrap up in, it was a cold/wet hour-long ride back to the hotels.

**This is a fairly long review - but highly informative!**…read more I booked an El Yunque hike with Pandora a few months ago based on some reviews I had read - and my wife and I are glad that we did! Our driver (and owner of the company) was Eddie. I got a couple of follow up texts and emails from Eddie confirming our pick-up time and a text 20 mins before we were supposed to get picked up...gotta love that follow up! We started out for the hike about 10 mins earlier than expected. We were supplied with water, soda and fruit for the trip. Along the way, we were given a lot of information - current and historical - on the areas we were driving through and the island in general. Once we got there, we watched a video on the rainforest that really tied together the information we had received on the ride in. We then trekked it up the mountain in the van until we hit the trailhead. The hike from the La Mina trail was amazing! So many photo-ops, plus there's a waterfall (wear shoes good for hiking and water of you're going to swim). The trail was mostly down-hill and paved....but it was closed at the waterfall, so the walk back was uphill and a little rough. Don't let that deter you ....We wouldn't have traded the experience for anything! After the hike and more photos on the way down the mountain (which lasted about 90 mins total), Eddie took us over to a local eatery near the airport...the food was great and cheap (even if we got the world's worst waitress! LOL). After lunch, we headed back to the hotel. Eddie asked us what we were getting into the rest of the day, so we told him we were headed to Old San Juan for the afternoon. Eddie offered to give us a ride down there (which we gladly accepted). He allowed us time to go up to our room and change before we left. He picked it's up in his personal car and drive us over...still giving us great information about the island, and also life - advice we will surely cherish. He left us near the docks - and I must say, it was a little sad ending our time with him. It was like being with an Uncle you haven't seen in a while. He really takes care of people, and seems to genuinely enjoy what he does. He puts a lot of hard-work into perfecting his craft as an excursionist and it really shows. I know it has already been said in another review, but we honestly do feel like we have made a friend in Puerto Rico, and will definitely be calling WHEN we come back! Thank you very much for your time today, Eddie...We thoroughly enjoyed it - you made our vacation extremely memorable and special!

Eddie was an excellent tour guide! He did something not many (if any at all) would do, he took us…read moreto the top of El Yunque! It was an incredible experience! My wife and I researched various tours and decided that Eddie was the one because he was willing to do a private tour with just us two to the top of the rainforest and Bacardi Factory. He went out of his way to make sure we had a blast! Our morning started with him picking us up promptly at 8:00AM at our hotel. He had fresh fruits, cold water, great service, and very good conversations. The night before he made sure we had all we needed before booking with him so we were all set as soon as we jumped in the van. He told us all about El Yunque and what we would see, while taking his time driving the crazy streets of Puerto Rico. Once parked, he made sure we stretched and took a few pics of us before starting the hike. We went through the trails taking all the time we needed since it was very muddy and wet. We went all the way to the highest rock and spent a few minutes admiring the view; then we went back down to see Mt Britton. He took a bunch of great pictures of us as we went through the trails and shared them on dropbox when we were done. After El Yunque he took us to Bebo's BBQ in San Juan which was phenomenal (he said it would be)! He then took us to the Bacardi factory and patiently waited for us to take the tour, all this and it was his birthday! We had a full day with him. He showed us interesting areas of San Juan on the way back to the hotel and we couldn't be happier! Eddie is a trusted, funny, respecting, fun, and caring tour guide! So much so that I feel we must contact him next time just to say hi and have a drink even if we do not want to go on any tours. One of the best things about Eddie is that he is VERY flexible with his schedule and he will take you anywhere (that is reasonable of course). I feel he is an excellent guide and companion which is great because Puerto Rico has gotten pretty dangerous over the years and it is best to be with someone who knows the area and the history, even if you just want to be cabbed around the island. We recommend Eddie and Pandora Tours with our eyes closed! We loved our tour!

WITHOUT A PADDLE…read more Kayaking during the day proving too easy?  How about kayaking at night...through a mangrove forest. As my wife and I planned our second trip to Puerto Rico, we agreed that a bio bay kayak tour should be on the list.  Only 5 biobays exist in the world, 3 of which are in PR (in Vieques, La Parguera, and here on the far northeast corner of the island).  There's a few kayaking tour companies in the area, each offering a similar bioluminescent excursion. Hang on, biolu-what?  I'll skip the TED talk--all you need to know is that a certain kind of marine plankton makes the water in extra salty lagoons glow blue.  It's the same science that gives jellyfish, fireflies, and deep-sea anglerfish their special ability to produce light. When we arrived around 8pm, tour guides gave our group of 15-20 life vests and provided instructions, like what to do if your ass falls out of the kayak.  Our goal was Laguna Grande (literally "big lagoon"), roughly 1 mile from our starting point on the shores of Fajardo. So......getting to Laguna Grande is not easy.  Along with a partner, you'll paddle your way through a narrow channel surrounded on all sides by thick mangroves, including an overhead canopy.  This is tricky during daylight hours, but at night the difficulty ramps up.  Keep in mind that visibility in these thick mangrove patches drops to near-zero at times. You might (probably will) have to avoid other kayak groups and (possibly) motorboats as you make your way to the lagoon, all while trying not to crash into the person in front of you, fall too far behind, or be knocked unconscious/impaled by low branches.  The outbound trip was not super chill, thankfully coming back was less stressful. Having an experienced partner is CRUCIAL. Bio bay tours are very much like whale watching, in that your visit is based almost entirely on luck.  A lot needs to go right in order to see magic stuff in the water, like the moon being in its 'new' phase (full moon casts too bright of a reflection) and no recent rainfall (rain comes down as fresh water, decreasing the lagoon's salinity). Under ideal circumstances, the microorganisms appear as florescent blue swirls when you move your hand/paddle through the water.  What we saw were closer to electrical 'sparks', still cool but not vibrant.  Capturing what little bio-presence we saw on camera would've been impossible, so we smartly kept our phones in the car. Oddly enough, mosquitos weren't a problem. * TL;DR * For me, this was more about the journey than the destination. If I'd hung all of my hopes on seeing tons of bioluminescent activity, I would've been disappointed.  I was focused more on trying not to capsize while also listening to the symphony of 'coqui' (the local island tree frog). It can be romantic with a spouse/partner, assuming they're not yelling at you the whole time. Wear comfy clothes (swim trunks aren't a bad idea) and be aware that parts of your outfit will be crunchy the next day, due to the lagoon water being twice as salty as the ocean. Mangroves play a critical role in the tropical ecosystem, but they stink! Would definitely recommend this to anyone over the age of 18; it's an awesome late-night adventure and one of the most unique things you can do while in Puerto Rico.

What a beautiful experience. Had great guides during our Bio Bay tour. Our guide told us all about…read morethe science and history of the bay. Very cool, don't miss this magic!

We used the A+++ Luquillo Taxi Services . Our Driver served as a Tour Guide almost. From his…read moredriver seat, we had conversations of all the Island attractions, as well as the nature of a lot of the monuments, sites, as well as housing. Recommended a super nice Restaurant He was super. Will definitely recommend service and plan to return to PR and use this service again.

If you're traveling to Puerto Rico, BOOK KEITH AND HIS TEAM--NO QUESTION!…read more Keith and his team at Luquillo Beach Taxi were the reason our entire bachelorette trip was beyond spectacular. With a group of 10 girls, our biggest concern was finding reliable transportation, especially since Ubers are not easy to come by in Luquillo Beach. Thank goodness we met Keith on our first night--seriously, we all agreed he was sent from above! From the start, Keith went above and beyond to accommodate us. He was there for every single ride we needed, always on time, professional, and incredibly personable. But beyond that, he brought the energy, the laughs, the best music and the best vibes! He wasn't just a driver--he became a true friend to all of us. Keith made sure we felt safe, cared for, and stress-free the entire trip. He had the best recommendations, helped us plan our outings, and even surprised us with Puerto Rican souvenirs we'll cherish forever!! He even handled our chaotic airport departures--everyone had different flight times, one friend's flight was delayed until 4 AM, and Keith still showed up with a smile, ready to take her 30+ minutes back to our Airbnb. This man is a legend. If you want a seamless, fun, and truly blissful experience in PR, Keith is your guy. We love you, Keith--we'll be back!!!