No one likes a 6AM flight after a birthday & celebration weekend with family in Napa, but luckily,…read morewhen you have a dependable & reliable transportation partner, it makes it all worth it. We recently used Majestic Limo for a 2:40AM PT pickup from downtown Napa to SFO for my in-laws that flew in from the East Coast, and the pick up & drop off were seamless. (This is my second time using this service for a Napa airport transfer). Loved the confirmation the day before and the communication leading up to the weekend. Highly recommend!

Great service, on time and flexible. Ken was very helpful in helping us out on short notice. I…read moreordered the Executive Sprinter to drive my family around for 4 hours before heading to the airport and it was a wonderful way to see three neighborhoods of SF and stop for lunch. Would definitely use them again.

Experience is way different than any other companies. Trustful and family minded people. Helping…read moreevery rides. Highly recommend this highly experienced company.

We had multiple stops and they followed us everywhere we went. We're on time and ready to be there…read morewhen we needed to be picked up. It was amazing!

Everything went well - notification in advance, driver sent text, driver immediately visible in…read morebaggage area, pleasant man, nice car , nice ride

Very responsive to our inquiry for a van for a day outing. Very professional and competitive…read morepricing. Aggie (driver) went above and beyond. Would highly recommend MGL to anyone looking for a car service!

It was super easy to book a one way from Jenner back to SF through their website. Nash arrived…read moreearly and was accommodating.. Very professional and comfortable ride back to the city~!

If I could give negative stars I would. This bogus car service never picked us up. I had a bad…read morefeeling as minutes ticked by and called them to see where they were. The guy was confused, put me on hold (time ticking) to get back on laughing about their mistake citing they thought it was for the next day. Here we are heading to the airport for a 50th birthday trip and now we are starting the trip in a scramble. The laughing was absolutely unnecessary and not appreciated. Not funny buddy! We will NEVER NEVER EVER use this company again!

Umbrella was great! We booked a van and bus for wedding guest transports to and from the venue…read more Umbrella was flexible on various changes we made to the arrival and departure times (there may be a change to cost depending on timing, just ask). You can view the itinerary on line. The day of, we received texts from drivers. Umbrella drivers were very accommodating and friendly. Thank you Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

Finding the right limousine company can be difficult and over the past 3 weeks, I've called several…read morecompanies trying to find the most effective way to transport my friends for my birthday brunch/wine tasting. I wanted something with a little style but nothing really over the top as we only needed a transportation for about 3 hours. Initially I called Premiere and spoke to someone who gave me what I thought was a great quote....I didn't book it then as I was still waiting for my final headcount but once I was ready I gave them a call back to book. I ran into some issues with the next person that I tried to book with, as the quote was different and included a minimum number of hours (Our 3 hour ride didn't meet their minimum for wine tasting). After disputing back and forth, I gave up on booking with this company and found another. A few days later, I got a call from the owner of Premiere... he heard my story and wanted to followup with me. I admit, I was over the situation of finding a limo and I wasn't particularly interested in chatting with the owner anymore but he was persistent about making things right with me. He said that he investigated the situation and because I had been quoted one thing in the beginning he would honor that price. He also said that he would make changes within his company to make sure a situation like the one I had didn't happen again. By then, I had already booked with another company and wasn't able to get a refund on my deposit. The owner of Premiere , John went out of his way to call the company to try and get my refund back. He then quoted me a price with him that would be less my deposit that I paid with the other company just to make it up to me. The company I gave my deposit to was not as highly rated as Premiere and I really wanted to give Premiere my business after how hard they worked to make it up to me. I'm now confirmed for a Mercedes Sprinter Van with Premiere and I'm very excited for my upcoming trip. John even offered to call up a friend at a great winery in Napa to offer us some complimentary VIP tastings. This is what 5 star service is all about! Based on John's followup and his commitment to great customer service I'm giving them 5 stars. I'll also update after my ride :)

Very professional and timely. Driver called me and indicated…read morehe would take care of my boss!

It is my pleasure to write a review for my experience with Sal's Airport and Limousine Service. I…read morewas researching for a ride to and from Oakland Airport. I had talked to a few companies and then lucky me I called Sal's and talked with Kimberly. She was very professional, communicative and great phone skills. She sold me! I am so pleased. My drivers were Juan and Cedenyr. Two of the best! They were both professional, communicative and punctual. I was offered water and made to feel very comfortable! I will definitely use them again. Keep up the good work and thank you again.

Sal's is hands down the BEST! This review is long overdue. Anytime I need a ride, they're there for…read moreme and my family - and I mean every single time. We've been using Sal's for many years, and they've always been reliable, professional, and incredibly accommodating. The vehicles are clean and comfortable, making every trip to and from SFO stress-free. It's rare to find a company that delivers such consistently outstanding service year after year. Great people, great service, and the only car service we trust. Highly recommend!

great experience...very detail oriented, which I appreciated. I knew just what to do to make the…read moreconnection!

Talha was a great driver. He arrived on time and got us safely to the airport with time to spare…read more He was personable and helpful from beginning to end. The car was very clean and in good condition. Would definitely book a ride with this company again. Nice way to kick off a vacation.

I have used this company for about 15 years. Their cars and servive is outstanding, I trust and…read moredepend on their flexibility and on-time service. Judy Kimball

We had used Pacific Town Car for many years without issues. However, most recently we spoke with…read more"Michael" there to reserve a ride from Marin County to SFO and return, for flights to and from Hawaii. "Michael' pulled our file and confirmed our address and cellphone number and confirmed that their driver would pick us at 6:45 am on the agreed date for a 9:00 am flight. At exactly 6:45 am on flight day I received a phone call from the driver, asking whether 21st street was our cross street because he couldn't find our address. I asked him where he was, because there is no 21st street here (oof anywhere in Marin as far as I know}. He replied that he was in Oakland, not in Marin County. I then had to get all of our things into our car and head to SFO in rush hour traffic and fog. Fortunately we made the flight, barely. En route I called "Michael" and told him what had happened. He was unapologetic, saying that he hadn't been told by the driver and that the driver must have been confused or been given the wrong address. When I told him to cancel our return pickup since we obviously had our own car at SFO, he just mumbled "yes, I guess I should cancel." In the past both Pacific's dispatchers and its drivers seems to be Russian, but spoke perfect English, and were excellent in all respects. Neither Michael nor the driver this time were either Russian or remotely alert. I don't know if the company has changed hands, but it certainly has changed its performance. Never again.

Simply Amazing service. I contacted Mannie for my daughters…read moreQuinceanera. Didn't think it would be possible to book because of Covid restrictions. It was not an issue at all. Great rate, easy to book and confirm. On the day of, Tom the driver was punctual, courteous and professional. Limo was beautiful and made my daughters day perfect. Thank you Mannie and team for helping to make her day so special. Absolutely will be using them again.

Thank you Manny for the incredible customer service…read more We were in need of a limousine for a funeral. Manny was kind, prompt and understanding. I'm recommending C&M for any of your transportation needs Thank you again