Note- I never ever leave one-star reviews without attempting to contact management and allowing a…read morebusiness to remedy a situation. I did so, and obviously am leaving a one-star review. Today, after recommendation from a friend to try Vittles 2 U, I gave it a try. we had a busy day and wanted to have a working lunch, so how perfect of an idea is having lunch delivered to you, especially from a restaurant that doesn't deliver. Vittles 2U touts itself as being sort of like an uber for restaurants. I am familiar with such concepts in the Raleigh area, and have always had excellent experience with other companies, so why not give them a try.?! We easily ordered the food online and paid. The program has a notification system telling you when the order arrives at the restaurant, when the driver picks it up, and when it is on the way to being delivered. First, our order arrived and the driver pointed out that ketchup had spilled inside the bag, getting onto three of the orders. Two, didn't mind so much, but the third entree belonged to someone who hates tomatoes and ketchup, so we have a problem. Second, one of the orders had chips instead of fries. Third, a burger that was supposed to have cheese, had nothing. I pointed all of this out to the driver and he said he'd be right back with the corrected orders. After 30 minutes, another Vittles driver returns with a burger, asking for the wrong order so she could "take it back and show them what they did wrong". This burger, that was to be cooked well done, was pink on the inside, so we called Vittles just to have this taken care of as it obviously wasn't going to be remedied by having them come back. I mean, lunch only last for so long in the day. Not only was the Vittles phone staff extremely rude, she also seemed to be having a tantrum. I informed her that I was not trying to make her upset, we just wanted credit for the incorrect order as now we have a staff member who was not eating. She said there was no way she was refunding us and that they had already been out here twice, and that we would have to call the restaurant they picked the order up from and fix it on their end. Here's the thing, when you run a service-based business, mistakes are understandable. It is all in how you respond to mistakes that makes or breaks your customer service. We are highly disappointed and since there were so many mistakes and terrible follow-up, we will not be ordering from Vittles again. If you are a business with limited time for lunch, I would advise you to follow suit.

I used to get food delivered to me all the time but since florence last year they seem to have shut…read moredown. I dont have a car so i cant get food easily

*update 2/25 Emailed company on 2/15 they emailed me back…read more2/17 to ask if both burgers missing a patty was the only problem. I responded immediately, yes that was it and have never heard back. This company is trash. 2/14 Both the burgers we ordered only had 1 burger patty instead of two. I commented on one of their FB post because there is no contact information on the app and was told to message them or email them..did both and have never received a reply.

Giant disappointment. Missing items, tiny portions, soggy food. Just go to Cookout instead.read more

I've frequented Sandridge over the years and have always had a solid breakfast every time I stop…read morein. I usually have a coffee with Bacon & Eggs breakfast. The bacon of late has been nice thick cut style, and the eggs have been coming out on point. The staff is chill and the inside is spacious with ample seating. Good breakfast spot!

Ordered to go. This place serves a great meal, all of the vegetables were fresh and it was a…read moresplendid quick bite.

Amazing food and owner!! Food is ALWAYS great, and is perfect for any type of event. We have…read moreattended many events catered by Gourmet Grasshopper- They are reliable, accommodating, and always have the party talking about how good the food was. I would highly recommend them to friends, family, and strangers alike. We've never been disappointed.