Driving past Shintaffer Farms Inc. at 8309 Jack Slough Road in Marysville late on the afternoon on 7.26.24, I spotted a male, black and white bully who appeared to be abandoned. He was located in the agricultural land with water. I called the sheriff's after hours line and reported the poor dear. After I was finally able to get the lad in my car, I took him to the Yuba County Sheriff's Animal Care Services in Olivehurst. (Gut-wrenching; he is very traumatized and scared.) The dispatcher and officers were very kind, caring, and patient. Many, many thanks to them. read more

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I love supporting this county shelter! I recently adopted three mini piggies from them after I saw their post of 80+ pigs! We have a large farm and had to go rescue at least a few! Stephanie one of the officers was overjoyed that I was there to adopt some of these piggies! She really cared and loved them which warmed my heart! If you see this Stephanie, Eeyore is loving her life! She is the sweetest thing alive! I'll always be back if you have any more farm animals that need a forever farm! read more

Kind and caring staff, who really try their best to find good homes for lost and abandoned animals.

Yuba County Animal Care Services is the worst shelter I have ever been to. They adopt out animals that are sick and lie about the health of the animal. I adopted a kitten from this shelter back n January, who had no name, and was suffering from an upper respiratory disease that was contracted at this shelter. The secretary who works at the front office admitted that the cat had not been properly vaccinated upon intake because they alleged the cat was "too difficult to handle". (Keep in mind, when I got this kitten she was not even 6 pounds and has never shown any signs of aggression.) This shelter has a contract with Davies Hospital for spaying, and we went there after adopting this kitten to uphold our contract agreement. Upon getting examined, the vet told us that this kitten was very sick and unsafe to perform a spay. We called the shelter and the secretary was completely unprofessional and rude. She told us that we were bound by the agreement and that we could take the cat back and that was our only option. (Also, remember that they had already breached their end of the contract because they lied about the animal's health and vaccination status.) The secretary was accusatory, rude, and completely unprofessional. After investigating more, we realized that the documentation the shelter was keeping was all wrong. (For example, on her vaccination papers, they checked the box that said the cat had received the dog vaccine.) There were administrative errors, and every person that we talked to at this shelter gave us a different answer as to what needed to happen next. We were finally given the contact information of the manager of this shelter. It took her over a week to respond to emails and phone calls. She was conveniently always out of her office. She returned our call and assured us that they had no idea about the cat's illness and that she would NEVER adopt out a sick animal. Apparently, they have a vet on staff who visits every week and checks the animals. My kitten was there for over a month (i.e. 4 vet visits) and apparently, they never caught this sickness that she had. My vet bills are over $1,500 and the shelter, nor the county is paying for any of it. The manager said they didn't have the resources even though she fully acknowledged that this kitten was a slip in quality control. The county denied our claim for damages with no explanation and no way to appeal. As much as I love animals and would love to save every single cat that is in that shelter, I will never step foot in there again. They will do this again. More animals will suffer. And more people will be screwed out of money. Do not go here, they are a lousy excuse for a shelter. They do not care for their animals and are just trying to cover their own asses. read more

I absolutely cannot and will not condone anyone trying to get anything done about animals in the local community who need their help. Last year, I called them regarding a case of animal neglect. They didn't do anything about it. Now yesterday, a friend called them and explained that her neighbor's dog who is being seriously neglected, AND attacked another neighbor's dog. Did they come out and investigate? No. The people who work in the facility are incompetent fools, and I very sincerely hope that I will never again have to deal with them. read more

Would give 0 stars if I could. Very, very rude and unhelpful staff. I have given this place a chance a few times in hopes to adopt a dog, and every time I deal with the same rude, "you'll have to wait, I'm busy" attitude from a woman who shouldn't work here. read more

The worst customer service I have ever witnessed..... old lady at the front desk is really rude and seems like she doesn't give a damn about the poor animals inside......WOW THIS PLACE SUCKS!!!!$$ read more

a few days ago, my boyfriend and i adopted a kitten from this facility. she is the new love of our life and we are incredibly grateful for her. the people here were all very kind and helpful and answered any questions we had about our new kitten. as she was feral prior to being brought into the shelter, we didn't know what to expect or if she would warm up to us at all but were able to bring in someone who had bonded with her to tell us about her. it was very considerate. the conditions seemed appropriate, the cages they are kept in are clean (except for 1 accident we spotted) and they are taken out to play on the cat trees daily. the paperwork was quick and they made everything very easy for us and even gave us some little blankets and a baggie of food to take home with our new baby. they offer a deal for a free veterinary exam if you take in your kitten within 3 days of adoption. and if you get your kitten spayed within the required time, they basically reimburse you! i couldn't be happier with the quality of service we received and of course, our new family member. =) read more

About 10 years ago, we adopted an adorable bunny & enjoyed her very much for several years. They came out & helped me when my neighbors moved away & abandoned 2 sweet little dogs. They came out again, more recently, when another neighbor's big dog came after me so I called them to make a report. Earlier this week I went over there "just to look" & ended up adopting a big sweetheart of a cat. I've had nothing but wonderful experiences with them. These people work very hard & they all seem to genuinely care about animals & about people. They have guidelines, rules & procedures to follow. Public safety is their first concern. Not everybody likes everything they do, but I'm thankful they're out doing the job most of us wouldn't. read more

This Place id AWFUL!!!!! While we were in the middle of moving someone broke into our house and let my 13 year old rott/lab mix escape. As soon as we realized she was missing we called the shelter and gave them all her info, we explained that since we were moving the number on her tags was wrong we gave them the number that was on the tags as well as the new number a thorough description and all her information. We also put up several lost pet ads on Craigslist. This was SIX days ago we have called them since then and asked and we were told by more than one person that no dog matching her description or with those tags had come into the shelter. Today I called again since I was starting to get very desperate and was told that yes she had been there all week but they had put her down this morning.!!!!!!!!!!!!!!!!!!!! I was told that there was no record of us calling which is ridiculous because we called several times over the week I have been working past the times that they were open and wasn't able to go in person but was going in today since this was the first day I was able to. THEY ALSO TOLD ME THAT THEY HAD SEEN THE CRAIGSLIST AD !!!! They thought she was the same dog since her tags and collar and name were all the same but they never called me. My heart is broken and I am begging anyone who reads this to never, never give these people any business. read more

I am still very hurt by this animal shelter. They adopted our dog out from under us because a "family wanted him". He already had a family and was wanted. I can't believe this is real life. The manager lady was so rude. Seriously never met anyone in my life that could care less about people. We couldn't get the dog the day they wanted us to because of a doctors appointment over an hour away. When we asked for them to hold the dog till the morning they refused and adopted him out. I'm still in shock. The manager lady wouldn't give her name and should have a job there! I would give zero stars if we could. read more