They came in and assessed the problem as well as made recommendations for future upgrades…read more(everything I. The house is original, 20+ years old). Fixed the issue, cleaned up and gave a fair price. Very professional. They had a lot of appointments available.

I had a leak repaired by one of the Manager plumbers. I was happy with the repair but the plumber…read morerecommended I have a shower valve replaced because the faucet was leaking as well. I asked him if the valve had a cartridge I could replace and he said no and gave me a quote for $1,824.36 to replace the valve. I thought this seemed high and called another plumber for an estimate. He glanced at the valve and asked "Why don't you just replace the cartridge?" I asked how he could tell at a glance there was a cartridge and he responded any plumber could tell just by looking at it. Glad I got another plumber to look at it! The fix cost me $23 for a new cartridge. I do not recommend this company. In their response below, the business replied their plumber recommended a full valve replacement rather than a cartridge replacement. I asked the plumber if the valve had a cartridge and he said no then gave me an estimate over $1800. They say they "stand by our approach". Their plumber told me something that wasn't true. Not a good approach if you ask me.

I used JC plumbing for the first time. I have issues with my sump pump. I called for an appointment…read moreand the person took my info and I set up a time for them to come out. I got a text when they were on their way and they arrived on time. The plumber told me what was going on with my sump pump. They even clean out some of the build up. He was super professional and gave me a good idea what my options were to fix the pump. Typically I am prepared for the person to charge some crazy price. This did not take place. Their office sent me my options to consider. When I reviewed the 2 options they seemed fair. I read my of their reviews on Yelp before I called them and frankly the reviews seemed too good to be real. I decided to try this company and I saw first hand that their reviews are legit. I plan to use this company for any plumbing issues in the future. I just bought our house recently and I have had some really questionable vendors come out to our house for different projects. Yelp is a great resource. I use it all the time before I call a company for service.

JC Plumbing and Andrew came thru again for me! Inspected the drain issue came back with…read morerecommendation and options for me. They showed up on time, informed me of the project and kept me updated throughout the repair! Honored the quote and appreciate Andrew's friendly and clear communication!! Thank you

As a DIYer, I thought I had the knowledge to do this complex free standing tub install. I reached…read moreout to Casey on a Thursday night, he answered within minutes, offered to come to our home for a free estimate and showed up the next morning. I may have been incredibly lucky on the timing, but he started work the same day. He was fairly priced, incredibly easy to talk to about our needs, and non-judgemental to the end user who needed help. THANK YOU MR. FIXIT! We are very satidsfied and will use him in the future for sure. Eddy and Micki

Mr. Casey installed our water heater seamlessly! Such a quick, efficient, and professional service…read more Also, the replacement cost was so affordable. My new water heater is working perfectly!

I've used Cam's twice now. They did a fantastic job. They replaced my hose bibs, my water shutoff…read morevalve and fixed a leak in my tub. Everything was done very professionally! I'll be using them again!

I had a water service issue which was undermining my foundation. Cam said he would be there on July…read more3rd. Not o my did he make it on time. He finished the job promptly and for a fair price. I will be calling him back. Thank you for putting in the hard work. I love to support local. What better place than a small business.

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

Very friendly & knowledgable in his craft, family guy - he fixed everything I'd asked-…read more 1 loose indoor faucet which now works better than it ever did, and 2 hose bibs, one of which he had to go thru an interior closet wall to access. He updated the aging hardware, was in and out within a couple of hours. Very reasonably priced. highly recommend!

Matt and Jason came to our house yesterday. Overall, it was a positive experience. They were on…read moretime, and they were friendly and tried hard . We did not have huge mysterious problems - a toilet that was not flushing correctly every time, and a dripping faucet outside. They were scheduled at 9 am, and they left at 10:25. There were a few questionable things. Not about Matt and Jason, who seem to be very nice people. But about their charges. They exchanged a flapper in the toilet for a Toto flapper. A name brand, so it might be more costly. Matt charged $38 for that Toto flapper, which is selling for $6.86 elsewhere. I understand that materials must be upcharged, but that seems excessive. He also charged $180 for 2 hours labor. I cannot quite figure that one out. Perhaps bc there were two plumbers here, then each was a 1 hr labor charge? But this was a one plumber job. Changing a flapper in a toilet, or a leaky faucet only required one plumber. They were not actually here two hours, so it could not have been charging 1 plumber's labor for two hours. ? Not sure about how this charge was figured. The other questionable thing was the credit card processing fee. I always pay in cash or check bc I hate that a businss has to pay 3-3.5% fee. I paid him with a check. However, Matt caught my attention when he said he charges a 5% fee, if you pay with a credit card. Not sure if he is aware of this, but that is illegal in WA state. The state allows you to charge the actual % fee from the credit card company, OR a maximum of 4% . Charging 5% is against the state law. So clearly this is questionable on his part as the business owner. Overall, they seemed committed to doing a thorough job, and helping the customer, but their charges may be excessive

My company works with Richie and Jake at Rossco all the time. Very professional and our customers…read morelove them. Highly recommended in the south sound area

They charged almost $2,000 to replace a leaking shower value…read more I approved it over the phone because I was out of town and led to believe the house was going to be damaged unless immediate action was taken. It took 3 hours which translates to about $500-$600/hr. Wow.

Did an excellent job on our tub drain. Even in a small crawlspace…read more. Reasonable price considering how awkward it must have been to work under our house. Very professional and polite. Communicated well throughout the process. Very happy!

Great communication throughout the whole process. Expectations were exceeded upon completion of…read morework. Cost of project was reasonable and within budget. Nick and Braden were true professionals! Thanks!

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

We have unfortunately had to call a couple times for our house and office. Fortunately we found…read moreRiser Plumbing. They have excellent service and communication. Recommend them to everyone who asks for a good honest plumber!

I needed a leaky pipe fixed and it required cutting into the wall and was beyond me. I searched…read moreonline, found Riser, and read the one review. No shit, I had the same experience. I called, Erik answered. I explained I had a limited window of time, he rearranged his schedule and was there in less than an hour. I was expecting him to look at the issue and give me an estimate. He finished the job in an hour for a totally fair price. I was also happy to see he had a young man along with him as an apprentice. Erik is setting a good example and I hope there's more like him. If you're reading this, just call and see if Riser can help you out.