Honestly Im still using them, but the communication and training is an issue. I think the care…read moregivers need to be taught a few things about cleaning, elder respect and psychology of patients with dementia and how to coax them to do things they need to do, like bathing, changing their clothes regularly and other personal hygiene stuff. Also the caretakers need to clean the areas most used by the patient more than once a week, especially bathrooms. I was told when i hired them that i didn't need a cleaning company or a pet care person any more , so I let them go . The girl also had a car for transportation which is no longer the case and its a big issue for an elder to be stuck with no freedom especially since we took away his car and license for safety concerns. I was also told that she would water plants . This all seemed a reasonable expectation for $10000 a month plus $70 dollars each week for food. Its expensive as hell. Now the story changes as the employer and employees change ,and it becomes an effort to get the proper care. Experience is lacking and training is really needed, so is consistency. I wont say they are terrible, because there are really horrible companies out there that are just taking advantage of people and throwing anyone in there, but when i hire someone to care for my parent, i don't expect my parent for whom I have POA to be calling the shots and telling the person what to do and what not to do especially when they are not the one who signed the contract. I just want my parent cared for and protected and living in a clean safe environment which requires an individual to walk around the home and make sure its safe and clean and healthy . I expect fresh air to be let in and being a fall risk, for the parent not to be left alone outdoors. It concerns me that the health of the care takers also seems to get worse and worse and weight gain is obvious and to see them sitting more often than my elder parent is an issue especially when the elder parent needs to be motivated to move and stay limber when over 90. This is not a job for everyone, mentally it takes a toll so the health stuff is understandable, but I'm paying a fortune for this service! One other note: I had spoken with the company about finding a more appropriate match for my parent and they didn't even discuss it with my parent which caused my parent to freak out and verbally go off on me when told with no notice they were removing the help he so loved from his home and replacing them, even though my parent complained about them constantly. My parent told them that day to get lost, fire her and ill hire her myself. Come to think of it my parent complains about me every day too. Maybe I should be fired. Oh wait I cant be I'm stuck with this responsibility whether i want it or not. Its not easy!

I arrived for a shift this morning to find another girl there to cover for me. There was a lot of…read moreconfusion because I didn't know why someone would be there to cover me when I hadn't called out. Called the company and spoke to M. M says she has it listed that I quit my job on Friday, but I never did. Calling Friday to unfortunately have to request to cancel a shift due to emergency unforeseen circumstances with my childcare, I would have expected to have a little more understanding during a global pandemic with school being out- but I didn't get that. I did inquire about any options I would have available regarding unemployment goes, but never physically or verbally quit. Ended up speaking to K in HR, and told him what had happened and that they said I quit when I didn't. He was of no help. He said it stands where it stands right now and that's it. An inquiry about unemployment options and having to cancel one case wasn't a full on voluntary invitation to terminate me and then say that I quit my job. They did what they did because they were upset that I had to cancel last minute. That was a very unprofessional move on their end , not to mention a direct reflection of how their company works . Also, they operate poorly. Every person I have cared for complains about the lack of relationships they have with caregivers because there are so many in and out. The say they give you bonuses and gas money for picking up cases last minute but I have yet to see any on my paystubs and I had been working there for about 6 months. I would not recommend visiting angels for care, nor would I recommend visiting angels for employment. The pay is low, survivable at the most, especially the nearly triple the rate they charge an hour, compared to what we are actually paid. They are greedy. You don't get to build solid caregiver/client relationships because you're always being jumped around. The staff has a few rude ones working there and I expected more especially during a pandemic. Stay away. They did something very wrong and unprofessional. Please look around, read reviews and hire private care. This place is terrible. Again, go elsewhere. Ps. Thank you for admitting you terminated me. Totally goes against what you as well as HR said to me on Monday about "quitting and requesting to be removed from my shifts..." after all, that is what your notes said, right? I have to screen shot that and save it... you slip up is very much appreciated.

Would not recommend this agency to anyone. Stay far away! This agency is unorganized and underpays…read moretheir staff

I loved working with Lorain and George. They did a phenomenal job taking care of our dad and we…read morecould ask for a better agency. Thank you!

I do not recommend anyone use this agency. I used them for about 6 months and the experience…read morestarted positive and then drastically declined. I need aids for my mother for dementia mostly for a few hours on Saturday and Sunday, and some hours on Friday, however they hire a specific population of women who cannot work the weekends because they go to church on Sundays, which is fine however why not just let your customers know that your agency and aids cannot help and are not open on Sundays. This would have saved me so much stress. Forget about finding someone for Saturday. During the 6 months less than 50% of the time they were able to find an aid to work the 13 hours I needed on those days. They kept sending an aid who would sleep and check her phone all day. She didn't interact with my mom, she only did the basics; med reminder, fed, showered. Then she gave my mother my father's medications which could have been fatal. My mother had an upset stomach for days and wouldn't eat and I couldn't give her her normal medications until her system calmed down. Which caused more stress for her and me. Then they sent another aid who didn't remind my mother to take her meds so my mom's hallucinations were terrible that whole day.. Thank goodness she isn't taking something that she needs to stay alive. The aid listened to my mom when she said she wasn't hungry so she didn't even offer food for lunch. (Keep in mind my mother says she's not hungry each time you ask so you need to put the food in front of her and offer it.) My mom only had a fruit cup and egg for breakfast and then nothing until 5pm. The aid was on her phone all day. She was extremely rude to me and my mother. The aid kept going outside to vape and sit on the patio and spit into the yard. It was disgusting. Then when I asked if she gave my mom her meds she ignored me and called the agency and said she was leaving and she was screaming on the phone. When I sent the videos to the owner, the owner emailed me and said that the aid did nothing wrong but she doesn't condone the behavior. As far as I know both of the aids are still working. Then they sent an aid who was fantastic but then just decided not to show up and not let anyone know. My opinion is that she was unhappy with the agency. Also my son's Nintendo switch went missing the week that he broke his leg and left it on the coffee table. I do not have video to prove who stole it but it went missing on the day that the agency sent their aid. The owner has insurance for these kinds of things but will not cover the cost. I'm beyond frustrated and will keep spreading how terrible these aids and this agency is. The only aid who came that I loved was Cora Lee. I'm sad to see her go but I cannot in good conscience work with people like this to trust to care for my mom.Btw... Your online platform explains that your aids can organize pills in pill boxes, give cues and reminders to take meds. If they aren't supposed to do any of that then you should not have them TOUCHING these medicines at all even in the boxes. You should not advertise that they even give cues or reminders. But your aid gave the wrong pill box to my mother and my mother can't differentiate because she has dementia. No need to speak with us again regarding this.

Horrible experience. The owner started prior to financing was secured and then said she "would…read morewhoop me if she was my mother". Then they stopped working without unpacking anything. I still can't find my silverware. I would never recommend them.

Our family was using another company for my dad's needs that did not work at well at all. I called…read morePolish Care Services, and they sent out Anna! When I called dad the first day I asked how it was going he said ummmm and I thought oh no! He laughed and said she has not sat down since she got here. She not only took very good care of my dad but the house was always clean. My dad loved when Anna would come and would give her a big hug! The company as a whole was very easy to work with and would return calls immediately if needed. Thank you Polish Care Services dad has passed on but I will highly recommend Polish Care Services! Juanita Dutton Glastonbury, CT

This company has been fantastic. My wife and I both work full time and we have a toddler, so messes…read moreare frequent and time is in short supply. They provide quality service at a very good price, and are fantastic to work with in terms of scheduling. I'd definitely suggest their service to anyone.

If your loved one is mobile it's fine. But after Covid, they couldn't keep help and most are not…read more trained CNA's. Once my mom started falling she was neglected and overmedicated. And no one ever suggested she needed long-term care, I was instructed to get a state aide which didn't help. Several of my moms belongings were missing and the laundry was in hamper for a week ! I was so disappointed how downhill they went. I couldn't get my mom out of there fast enough.

If you are a vendor and are contemplating selling your goods or services to Lou Bower at Seacrest…read moreRetirement Center---beware. He touts himself as a CPA on his LinkedIn page, but our company has invoices that are now over 200 days old. Lou Bower took out a premium position advertising spot in our clients local performing arts venue's program books and has nothing but disrespect for our company as well as the local performing arts venues. Our A/R dept. put him into collections and his exact words to our collection agency were " both your company and your client can go to Jesus Christ." You may want to get a credit card in advance or do only C.O.D. with Lou Bower at Seacrest Retirement Center. If you are considering Seacrest Retirement Center for yourself or a loved one, one can only wonder how good of care you or your loved one will receive if they are unable to pay their own bills. You may want to consider vetting Lou Bower personally before making your decision.

I know the owner of this business to be responsible, caring, and compassionate.read more

From the owner: My Strength Home Care Agency provides personal care, home maker services & companionship to the New…read moreHaven, CT area.

Amazing staff and services! They walked me through the entire process of receiving home care for…read moreboth my parents and we couldn't be more happier. Everyone at Always Caring including their Caregivers are compassionate, kind and attentive. Thank you for giving our family peace of mind.

From the owner: Always Caring of Connecticut provides senior care services, including non medical home care,…read moreAlzheimer's care, companionship, elder care, and more. Our home care services are available in Westport, Greenwich, Ridgefield, Darien, Fairfield, Wilton, Stamford, New Canaan, Branford, Guilford, Madison, Brookfield, Easton, Redding, Rowayton, Shelton, Southbury, Southport, Trumbull, Weston, CT, and throughout other communities across the state of Connecticut by request. Always Caring of Connecticut provides care for clients with a range of health issues, matching them up with the seasoned caregiver who can best assist them. Call for complimentary homecare assessment today! 203-557-4355.

am writing this review to express my gratitude for the wonderful care that Jobeth and In Home…read moreAngels Assisted Living has provided for my loved one. My family and I were initially hesitant about placing my loved one in an assisted living facility, but we are so glad that we chose Jobeth. The staff at Jobeth are incredibly caring and compassionate. They take the time to get to know my loved one and their individual needs. They are also very responsive to our concerns and questions. The facility itself is beautiful and well-maintained. The rooms are spacious and comfortable, and the common areas are inviting and homey. We are also impressed with the level of service that Jobeth provides. They offer a wide range of activities and services, including transportation, medication management, and personal care. Overall, we are very happy with the care that Jobeth has provided for our loved one. We would highly recommend Jobeth to anyone looking for assisted living services. Here are some of the specific things that I appreciate about Jobeth and In Home Angels Assisted Living: The staff are caring and compassionate. The facility is beautiful and well-maintained. The level of service is excellent. The activities and services are varied and well-organized. The cost is reasonable. I would only mention one potential disadvantage of assisted living facilities in general, which is that they can be understaffed, leading to negligent care. However, I have not experienced this at Jobeth, and I believe that the staff is well-trained and adequately staffed. Overall, I highly recommend Jobeth and In Home Angels Assisted Living. They provide excellent care in a beautiful and well-maintained facility

Always reliable and up for the task - I highly recommend! Didn't realize how lost I was without…read moretheir assistance

My aunt was under the care of warm Hearts, specifically Sylvia, and there was hardly any…read morecommunication. My emails and phone calls were not answered, I needed the receipts and requested them several times, for Medicaid, and I got absolutely no response. I never got itemized bills every month, a check was just written out of my aunt's account and I have no idea what these charges were for. I do not recommend warm Hearts. But there is a nurse that works there Evelyn, who is absolutely fantastic. But Sylvia will not work with anyone. I am very dissatisfied with the lack of communication. I do believe my aunt received good care from the caregivers, but Sylvia is totally uncooperative.