They don't treat their caregivers with professional respect the boss takes state profits to go on…read morevacation instead of paying the workers on time certain weeks.

We needed some live-in care for our Mom and chose Dependable Care. We dealt directly with the owner…read moreand it was a terrific experience. He was always available with question and concerns. He was also very friendly, understanding and empathetic. The caregivers have all been wonderful, caring and devoted individuals. My family and I recommend this agency.

I have a wonderful caregiver four days a week for my husband with PD. When I called them about a…read morelive in caregiver so I could get respite vacation I was appalled at the requirements ; 425$ per day, 8hrs sleep, 6 one hour breaks, and ten hours of work, no drivers to take him to exercise or shopping. They can't administer his medications he needs 5 times a day. After the Key took over from Companions and home makers their prices kept increasing. They don't pay their caregivers enough yet they keep increasing the prices. They told me it was due to wage increases in CT. That increase is less than one dollar per hour. yet rates per hour increased almost five dollars. For day care their caregivers are excellent but they need to pay them better.

My family was signed up with them when they were at Homecare on River Street. Milford, CT. Their…read morepricing increased dramatically when they were bought out by The Key, though they said they'd honor the current contract. We had some wonderful caregivers and some horrible aides too. I felt our concerns, like abuse, disrespect towards my family members, and possible theft were interpreted as "whiny complaining". I needed to remind one manager that we hired them and they worked for us, not the other way around. No matter which agency you go with, they are all the same as far as the aide who comes into your home. I feel bad for those who don't have children to look in and watch out for them while an aide is in the home. It is better than a nursing home environment in some respects, however, you need to be proactive and not expect the agency will do it all. Please lock up all valuables in a safe, lock box, or hidden somewhere. When we had some wonderful aides at home under this agency, I felt confident that my family was cared for. I give that credit to the employees, not the managers. ' , . .

Worked here a while back, at the time worked for Gillian. I have to say probably one of the worst…read moreplaces to work for. I have never been treated so poorly by management. Do not recommend to anyone. She pretty much belittles you until you quit. From talking to other employees I see why the high turnaround.

A group that brings their heart to what they do. Easy to work with, dedicated to meeting the needs…read moreof the client and then some. Outstanding response times. Excellence in a challenging industry. Prices are competitive with the area.

Good agency with attentive staff. If you're looking for a caring team, look no further. From day…read moreone, they listen to my concerns

Been a pleasure working with Malica and her team. They are responsive and provide great staff for…read moreour facility.

Had a great experience my companions name was Jessica and she helped me get home from a medical…read moreprocedure that I had in the city 5 out of 5 very affordable too !!

They are very responsive hourly care service was great the caregivers are very helpful caring and…read moreunderstanding

Elizabeth's homecare was absolutely amazing with my mother's care. Mom was being discharged from a…read morenursing home because insurance would no longer pay. I frantically called different agencies and nobody would be available to help me. Until I called Elizabeth's!! Susan Niro made herself available and met me at the nursing home. My mom had care that very day!!! The staff is top notch and I would never use any other agency. They are a Godsend.

We hired Elizabeth Home Care to fill in a gap for homecare for my 85 year old mom. They were more…read morethan happy to set up care from 7 to 9 a.m. I paid in advance for 2 weeks care. My mom, although I'll with copd and having limited mobility, was relying on the care till her cna came at 9 a.m. It was going ok, however, my mom didn't like the idea that the aide was only sitting around and not doing anything. My mom tried to have a conversation with aide, but aide being on her phone, only responding with yes, uhhum, and no. Mom thought as an aide she could help with laundry and light cleaning. We started this and then all of a sudden the aide had gotten another client and was not going to be able to help out. Is it a coincidence that right after she was asked to do laundry, all of a sudden, she is no longer available. The elderly get used to a routine, and to suddenly stop service is not ok. We found out on a Friday that a new person would be starting on Monday. It's not cool at all. That is not a way to run a business, especially when it involves the elderly. We ended up canceling the service, and it took a long time to get our refund. In my opinion Elizabeth Home Care is more interested in the money they can make off their clients, than the actual comfort and well being of the most vulnerable of the population. Shame on them.

Barbara is the most compassionate, caring and understanding person that we know! Her services were…read morebeyond what we were looking for. My family Absolutely loves barbara.

If only I knew then what I know now. Barbara was hired to tend to my vision impaired, diabetic…read moreaunts needs. My aunt was told her services would be covered by insurance and Barbara seemed to have been doing her expected responsibilities. My aunt had expressed Barbara's egocentric ways but was thankful for the extra set of hands and "eyes" she had. Assuming she was a medical professional my aunt trusted her but her lack of qualifications came to light after insurance claims were denied. My aunt has now passed and Barbara's few months of aiding to my aunt's needs has added more stress to my family. She hand wrote hours to be paid and harassed my mom who was the executor. Telling my mom my aunt would still be alive if we didn't hospitalize her and keep her in Barbara's care. There were other condescending and hurtful things said too. We paid Barbara for what she asked even though the times and dates didn't seem justified. I also cared for my aunt. So much was deceiving and it wasn't worth our time to fight this person. End of life is difficult enough. Barbara added unnecessary stress to my aunt and emotional pain to our family during an already sad time. In my opinion, her heart and passion do NOT lie with her clients.