Charlotte Johnston filed my taxes in 2019 and 2020. She didn't like it when I requested a "clean"…read morecopy of my 2019 tax forms. She said that's what she gave all her clients. My previous CPA provided it. Everything I received had "COPY" across the entire page on every page. She sent another copy. Some of the forms were missing, but she did include a copy of the PAYROLL information for her office. When I called her to request the rest of my forms, I informed her about the mistake. I wonder to this day if she sent my tax forms to someone else. She also argued with me about providing her a form. The government does not provide the form until one month after taxes are due. She should have known that. She also "chastised" me for yelling at her in an email. She said I typed in all caps. Wrong again. I type in BOLD (but not CAPS) letters as I am partially blind & that enables me to see better. That was totally unprofessioinal. In 2020 I realized she had omitted a form for my 2019 taxes. She immediately tried to pin it on me saying I hadn't given her the information, but I most certainly had. She agreed to file an amended 2019 form at her expense. I waited and called twice and emailed. After 6 months I received a call from another tax agency saying they were filing the amended return. She had "farmed" it out without telling me. They emailed me some documents to mail to the IRS and told me to send it certified. They provided an address in CALIFORNIA to mail the return. At this point, everything they did was suspect, so I checked the address on the IRS website. It was supposed to be mailed to Ogden, UTAH. When I contacted them, they said they needed to update their software. Ya think??? I was so leery that I called the IRS, waited and hour and a half to talk to a human, and was told I did not need an amended return, but only needed to mail in the missing form as the taxes were paid correctly. She should have know that as well. Needless to say, will not be going back.

We used Johnston & Associates for one year. Ms. Johnston prepared our return and we had multiple…read moreerrors we called to her attention. Charlotte boasts that she touches and reviews every return close to 650 she indicated. We were treated very poorly when we asked questions and Charlotte's body language indicated her frustration by asking questions. I met her at Bob Evans in Mason as we both frequented there. I should have recognized how poorly the client experience would be after I saw how rude she was to the servers when they didn't get her eggs perfect. I learned afterwards from the servers, no one likes to wait on her fur young kind attitude. I would not recommend this firm as they're under-staffed and if it's true Ms. Johnston hurry's through 650 returns, you can expect errors as we did. On top of it we received a letter from her after our first year saying she no longer wanted us as a client. Look else where, she's an older lady who's not very kind and respectful to her clients. The Client Experience was horrible!

We've been with VanWeelden Financial Group almost 17 years so we can speak to a long term…read morerelationship. Frankly, we should have joined the practice SOONER! Their care and oversight of our portfolio has been great and they listen to us very well! We HIGHLY recommend VanWeelden Financial Group!!

Very quick response to my questions and more than willing and capable to help with my insurance…read moreneeds. Beth and Kristin will do the same for you. They deserve the five ***** rating.

State Farm is a great company as long as you pay your premium and never make a claim. Otherwise,…read morethey attempt to dodge claims, raise rates for the tiny amount they do pay for, and gaslight you for even wanting to make a claim. Horrible and non-ethical insurance company! Steer clear!

I've been using Apro for over 3yrs and have not been dissatisfied. They take the time to explain…read moreeverything, when it comes to financial matters I need that.Thanks APRO

My wife and I meet with Tom for a consultation for our future money concerns. We were referred to…read moreTom by a family member. Tom could have not been any more helpful with our meeting. He was very informative and his knowledge was very helpful. He gave us great advice on our current investments and explained to us what we can expect for our upcoming future. This was all done complementary and we felt totally not rushed and so comfortable with Tom. He explained how future meetings would benefit us. We determined and with his agreement that we were on a great path and a future meeting would not be needed till a few years from now. He was polite and most important honest in our assessment. We will 100% contact him in a few years. From our meeting I would highly recommend Thomas.

Worked really hard to make sure they got me the maximum credits. And my return was a rough one with…read morea relocation for work.

This place deserves six stars because they are awesome! Very professional and detailed I will be…read moreusing them again next year for my taxes.

Kuddo's Ohio Insurance Agency !!!!! Thank you so much! Special shout out to our Agent Mike thanks…read morefor your professionalism , so many companies lack this ethic

Great experience, Bob listened to my concerns and provided me with exactly what I needed. I chose…read morethem from a google search. So happy I did

Very thorough husband and wife team got our taxes done and will help with our will needs!read more

This is a very professional service and helped me reduce my tax burden. Highly recommend!read more