Charlotte Johnston filed my taxes in 2019 and 2020. She didn't like it when I requested a "clean"…read morecopy of my 2019 tax forms. She said that's what she gave all her clients. My previous CPA provided it. Everything I received had "COPY" across the entire page on every page. She sent another copy. Some of the forms were missing, but she did include a copy of the PAYROLL information for her office. When I called her to request the rest of my forms, I informed her about the mistake. I wonder to this day if she sent my tax forms to someone else. She also argued with me about providing her a form. The government does not provide the form until one month after taxes are due. She should have known that. She also "chastised" me for yelling at her in an email. She said I typed in all caps. Wrong again. I type in BOLD (but not CAPS) letters as I am partially blind & that enables me to see better. That was totally unprofessioinal. In 2020 I realized she had omitted a form for my 2019 taxes. She immediately tried to pin it on me saying I hadn't given her the information, but I most certainly had. She agreed to file an amended 2019 form at her expense. I waited and called twice and emailed. After 6 months I received a call from another tax agency saying they were filing the amended return. She had "farmed" it out without telling me. They emailed me some documents to mail to the IRS and told me to send it certified. They provided an address in CALIFORNIA to mail the return. At this point, everything they did was suspect, so I checked the address on the IRS website. It was supposed to be mailed to Ogden, UTAH. When I contacted them, they said they needed to update their software. Ya think??? I was so leery that I called the IRS, waited and hour and a half to talk to a human, and was told I did not need an amended return, but only needed to mail in the missing form as the taxes were paid correctly. She should have know that as well. Needless to say, will not be going back.

We used Johnston & Associates for one year. Ms. Johnston prepared our return and we had multiple…read moreerrors we called to her attention. Charlotte boasts that she touches and reviews every return close to 650 she indicated. We were treated very poorly when we asked questions and Charlotte's body language indicated her frustration by asking questions. I met her at Bob Evans in Mason as we both frequented there. I should have recognized how poorly the client experience would be after I saw how rude she was to the servers when they didn't get her eggs perfect. I learned afterwards from the servers, no one likes to wait on her fur young kind attitude. I would not recommend this firm as they're under-staffed and if it's true Ms. Johnston hurry's through 650 returns, you can expect errors as we did. On top of it we received a letter from her after our first year saying she no longer wanted us as a client. Look else where, she's an older lady who's not very kind and respectful to her clients. The Client Experience was horrible!

Gary and Patricia did an amazing job of helping us with our complex tax situation. Communication…read morewas excellent along the way.

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Can't tell you how reliable and pleasant it's been over the past five years dealing with Kyle and…read morehis team. Excellent and personable services. Reasonable fees and so accommodating. Thanks for another stellar year.

From the owner: When you give Liberty Tax the honor of preparing your taxes, you're choosing to work with dedicated…read moretax professionals who'll help get you every deduction you're entitled to.

Diamond is probaby one of THE nicest people I have ever met!! She's also one of the most…read morecompetent: she responded immediately when I requested her services; she came to our house early; and her price was extremely reasonable and SO worth not having to drag our children from bank to box stores looking for a notary. I will be using her services anytime I need a notary, for sure!! Thank you so much, Diamond !!

From the owner: Boynton Tax Service stands out for its personalized, all-in-one approach to financial management…read more We don’t just file taxes — we educate, empower, and guide our clients toward lasting financial success. From tax preparation and bookkeeping to business structuring, payroll, and credit repair, we provide seamless, customized solutions for individuals and entrepreneurs. Our commitment to professionalism, transparency, and real results builds trust and long-term relationships, not just one-time transactions.

Without getting into too many details, when Steve and his team took over my taxes (personal and…read morecorporate), they made me realize how much my previous accountant of seven years had messed things up for me. Some things they were able to fix retroactively; others were no longer possible, but they did everything they could in my case. Their services are very reasonable. Due to the highly increased demand, it takes slightly longer now to get a response, but I have never had issues. They created very simple yet robust tax solutions for my needs, legally lowering my liability and exposure. I could not be happier. Many times they add personal touches to their interactions, and they are much appreciated. I definitely highly recommend them.

Pretty amazing people. I was floored when, during my first appt, Brad pretty much finished up my…read moretaxes while I was sitting with him. I think if I had had all of my info, I would have walked out that day with my returns done! Prompt, friendly, knowledgeable about what they are doing, and reasonably priced!! Can't get much better!!

Great service, child friendly, (little play area for kids is available) on time, professional,…read moreclean office! Use their service for many years, never had any issues. Highly recommend!!!