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    Your Dagenham Services

    5.0 (2 reviews)
    Open Open 24 hours

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    14 years ago

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    14 years ago

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    Royal Cleaning

    Royal Cleaning

    (3 reviews)

    Dagenham

    Awful end of tenancy cleaning…read more We booked their services for an end of tenancy cleaning for a small two-bedroom flat. We payed a very large amount of money, expecting the work to be of the highest quality and hoping to get our deposits back. When the checkout report was generated, we found that areas had not been cleaned and stains remained in areas that we had specifically booked their services for. When we got in contact with their customer services, they refused to come back to the flat to complete their works despite our 72hour guarantee (in place specifically for this purpose). After a long exchange of emails, in which they were completely ignoring the photographic evidence we were sending them, we finally managed to convince them to arrange for a new cleaning session. They offered to do this more than two weeks after our checkout. By this point, new tenants were moving in and it was too late for us to rebook their services so we had to pay for another cleaning company to properly clean the missing areas. After explaining the situation and expressing our discontent to Royal Cleaning they offered us a refund for the ridiculous sum of 25 pounds. Of course, we also lost part of our deposits because of this issue and, naturally, the amount taken from our deposits was far from the sum offered as a refund by Royal Cleaning. Royal Cleaning assured us a top-quality end of tenancy cleaning when we booked their services. Not only have they not been able to clean the property to the standard they were supposed to, but also they did not respect their contractual agreement in which during the 72 hours guarantee, if the cleaning services were not up to standard, they would come back and rectify it. In addition, their customer services have been extremely unhelpful and unprofessional, with emails going back and forth trying to make us lose our time and ignoring evidence provided in previous discussions. They made it impossible to get in touch with them and speak on the phone as we were directly put in contact with an agent incapable of dealing with emails directly. We will most surely never book their services again and advise anyone else to avoid dealing with Royal Cleaning at all costs

    Paid for our sofas to be cleaned. The guy that turned up wearing his hoody with real attitude. He…read moretried to not do behind the back of the sofa but I insisted. He did not do a good job, there were still stains and the underneath still had dust. He insisted he had finished I said it still looks grubby. Then my husband mediated and said I could pay him. I gave him £49 part of it in coins. He then called me crazy. Luckily my husband didn't hear him. But then he pulled his heavy equipment/hoover over our new step and broke it. He should have picked it up but he damaged our house. Don't use them, they are charlatans. Go somewhere else.

    Cleaners Romford - Upholstery Cleaning

    Cleaners Romford

    (2 reviews)

    Romford

    Being a foster mom to abandoned pets and having two cats as permanent residents, cleaning and…read moremaintaining a healthy environment is essential at my home. It takes a lot of my time and I put a lot of effort into preparing the house for a new addition or bringing it back to its original state after a puppy or a kitten has found its new loving owners. I used to do it all by myself but lately I realised I just needed help. Professional one. I contacted the cleaners for an upholstery cleaning after a litter of puppies had made my furniture and curtains unrecognisable. The lady who took my call was very friendly and helpful. I have to admit, I was a bit put off by the prices since most of my money is spent on food and medical care for my furry friends but after I saw the result, I was convinced it was money well spent. If it hadn't been for the cleaners, I would have spent a lot more on new furniture. The young man who helped me in this difficult situation was very careful and was great with my cats who are usually terrified during cleaning. He brought my sofa, curtains and carpet back to life and I just couldn't remember how long it had been since I last saw my house so clean and tidy. People with pets will understand. I'm sure this was not the last time I call them. But, anything to keep my babies happy.

    I booked upholstery cleaning session with these cleaners and I was really pleased by their…read moreprofessionalism and friendliness. They worked carefully and did an excellent job. Our sofas look perfect now fresh and clean. Thank you guys.

    Your Dagenham Services - homecleaning - Updated August 2026

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