Serenity Transportation is by far the best transportation company I have ever used from the owner…read moreto the driver the care and assistance you receive is truly second to none! Thank you Serenity Transportation and God bless. PS driver Kelsey is a literal Angel

The first time I used Serenity was when I had eye surgery last year. They did a great job getting…read moreme to the surgery and the follow-up care. Always on time. Never rude or impatient. But now, when I need their help for another surgical procedure, they refuse to answer their phone. They refuse to return calls. They don't answer my text or email. They have ghosted me. I have no idea why. No explanation. Nothing. I thought maybe they went out of business but they are still all over the web and have reviews from people this month. It makes me angry. Very angry. Update (about an hour after posting the above): Travis called to apologize and explain that he has been busy attending to the birth of his pre-mature daughter and a staffing issue. I understand that he is busy with some very important issues. But, that doesn't mean he can ignore his ringing phone, ignore voice mail messages, or ignore a text message and expect clients to be happy about it. Here's what I did in similar situations during a very long professional career: 1. Be prepared to answer the phone whenever it rings. Calls are automatically forward to your cell phone so this is not impossible. Just step aside and answer the call. Everybody will understand. 2. If you miss a call, make sure your VM greeting explains when you will be able to call back. Then be sure to schedule a time when calls can be returned. You might need to schedule more than one time per day. 3. Reply to text messages as soon as they are noticed. "Just got your text, calling back now." or "Will call back in xx minutes." 4. Always answer calls, texts, or emails the same day that you received them. Never let them go unanswered. Never leave your clients wondering if you are still in business. This is the sort of commitment that a professional career demands. I already gave Travis three opportunities to do the right thing (two calls, and a text). He only found the time to reply after I posted this negative review and sent him a strongly worded email. And, another service has been booked. So, I am not inclined to remove or change my rating. I did say that I will consider using his service next time. This time will be a lesson learned the hard way.

This company is horrible with horrible customer service and horrible attitude. They have no…read morecompassion or understanding about time and dealing with medically fragile customer who need this service. They have insulted me and my child they have been multiple times late and have made my child miss appointments due to there lack of time and they have no sense of urgency when they are transporting there clients. The person name Jaime told me that they won't be transporting my anymore. Honestly its not the first time that they have said that to me and its not the first time that they have been late to pick my kid up. They don't hold any one accountable for this they just brush it off as if nothing. They don't deserve a star at all.

The drivers are top notch and professional. The dispatchers are friendly and knowledgeable. If you…read moreneed medical transport Victory should be your only call.

Wanted another set of eyes on a wound, so called for a same-day appointment at this urgent care…read more Showed up a little early. They took me in a little early. Friendly on the intake. When the nurse entered, very personable and positive energy. I left feeling like it was the best medical appointment I've had in years. I'd definitely go back.

I'm very disappointed with the care I received. The provider documented a full head-to-toe physical…read moreexam in my chart, but no such assessment was performed during my visit -- they didn't even bring a stethoscope into the room. I later saw that my insurance was billed for services that didn't occur. This happened twice, a few days apart. Again, no physical assessment of any kind. I urge anyone who's been treated here to carefully review their medical records and billing statements. If others have had similar experiences, I'd be interested in connecting.

Very nice and on time car was very clean will definitely schedule my rides through swift rideread more

Been seeing Dr. Faught and their staff for about a year now and they are the most pleasant people…read moreever! From the front office to the MAs and other providers and NPs. I appreciate them and how thorough they are, with both myself and my two children. Glad I found them through my work.

Beware! They cherry…read morepick their patients, to minimize expenses based on your medical history.

Have been with Unity Health Center for more than a decade as my primary health provider, and I…read morecould not be happier with the care that I have received. I must admit that I do not understand the few recent bad reviews. Yes, the office is run by a Nurse Practitioner, but he is knowledgeable about what ge dies - more so than physicians that I have seen over the years who had comparable time in practice - and, given the shortage of MD's in Idaho as I write this, provides someone that I can see rather than make an appointment to see in a month or two. I have never had a long wait. The office responds quickly and provides good information quickly even after my appointment is finished, e.g., when there are lab results coming back to them. I could not be more pleased.

Don't you remember you asked me to not come back to your practice because you falsely accused me of…read morethreatening one your employees. By the way I have the entire phone conversation with, I believe her name is Heather? The recording quality is quite good and really picks up on how much fun we had joking around together. All you need to do, if you are really after the truth of what really happened, is to ask me for a copy of the recording and I will be happy to provide it for you. With a smile of course! But I don't think the truth interests you in this matter and never has. So I won't hold my breath. I do have a request however which is that you stop harassing me with these bogus reminders to make an appointment. And lastly I want to sincerely thank you for telling me to go away so I could find a really good competent doctor at St. Lukes who practices in a higly organized and efficient front office. God Bless you and remember, Jesus loves all of us ....even you.

Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

Each time we have gone to this location, the staff and doctors have been so kind and helpful. They…read morereally seem to go above and beyond.

Great interaction with entire team. Professional, knowledgeable and helpful. Impressedread more

Dr. Santana is the best. So so through and kind. Took her time and answered all questions I had!…read moreThank you!