When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

Called around 8:30 AM on a Friday and Patrick was at our home in an hour to service our well…read morereplacing a faulty pressure switch and gauge. Fast. Friendly. Reasonable.

Excellent service! Tyler was incredible and so friendly. I called him at 1am when our AC stopped…read moreworking, and he was so nice and understanding. He got to us first thing in the morning and fixed our AC so quickly. What a gem!

True Climate replaced my water heater in a timely manner, did a great job. Service technicians…read morewere professional and courteous. I will definitely use them again.

They responded quickly, diagnosed quickly and repaired quickly on a Saturday morning. Fair value ,…read moregreat quality and super polite. Will stick with them for a maintenance program.

Excellent master plumber, good quality work, attention to detail, very easy to work withread more

Great service when I had a leak with my water box. The plumber, Winston was very knowledgeable,…read morerespectful and took care off the problem promptly! I would highly recommend Cooper's plumbing for any of your plumbing needs!

Fast and great service Mr Johnson fixed my AC unit to specifications it was dirty and he took his…read moretime to clean it and put it all back together the way he found it

Always courteous, professional and kind! Had the ducts cleaned and seasonal check on furnace. No…read morecomplaints on our end. Thank you Jacob and Devin( also young man with Devin). Respectfully MP Shawns Way

I reviewed Atlas Heating & Air years ago and now my sentiments are still the same; The Customer…read moreService is outstanding whether you're speaking to Representative over the phone or a Technician in person. Before your technician arrives he sends you an ETA, text, and calls. When they arrive they introduce themselves on your porch then cover their shoes before entering your home ,and when the job is completed they make sure to inform you what service was provided. They don't try to over charge you or sell unnecessary stuff for your HVAC this job gets done in a timely fashion too. I recommend this company if you need any HVAC repair or a new unit. I have been referring friends and family for a while they feel the same way I do. Thanks for all the great customer service and support your company has provided over the years. Truly Janis J.

Had Cassell Brothers come out to my house because I had a clog from roots going into the septic…read moretank. Water wasn't draining. First thing they wanted to do, without looking at anything, was replace the pipe going into the house (which is around 10 feet long.) Guy wanted to say "oh, the pipe is probably moved or damaged." I'm not saying it wasn't, but he sure didn't know because he hadn't even looked at it. I told him it was probably roots. I told him that several times.I was hoping they could root out the pipe until I could do more extensive work to keep that from happening again. Anyway, the tank was already partially dug up. The tank lid is 18"x18" and less than about 8" deep at the most. So they gave me an estimate, which was supposed to clear the drain and send a camera up the pipe to inspect it. They prized the lid off, used a shovel to knock the roots off the baffle, and then charged me 750.00. That's pretty much all they did. They didn't test to see if the water was draining after that. They didn't do anything I couldn't have done myself. They drove off, and the toilets were still not draining properly. This is what the bill said: Clear Septic Baffle Clog: Clear Baffle Clog *This is to clear the clog and shorten the pipe into the baffle if needed. Not sure why I got charged to shorten a pipe, but they did not shorten any pipes. So I called the office and Mark told me it was pretty much all they could do without doing 11,000 dollars of work. No, that's not a typo. I was met with a shrug and a hardsell. So I called Sharpe's Septic. The guy came out, opened the tank back up and had a look. Thought it was clogged back already, but the issue was that Cassell had just left that much of a mess. I wasn't even living in the house, because again, the toilets weren't draining. So the clog the guy saw was not a new development. He cleared it and didn't charge me, most likely because he felt sorry for me having gotten literally victimized by a grift. He then gave me a 500 dollar quote for the same exact job Cassell wants to charge me 11,000 dollars for. Needless to say, Sharpe's will be getting the business. They did my septic field years ago and I was very happy with them. Only reason I didn't call them for this right away was because I had a service contract with Cassell and I foolishly thought that might mean something. (SPOILER: It doesn't.) Cassell then called me trying ask if I wanted to "take advantage of the fact there was some open spots on their schedule." (Oh, I bet there is, and advantage is definitely being taken, I can assure you of that.) Here's what it says on their estimate: Install Sewer Cleanout - Less Than 3 ft Deep: Cleared sewer back up. Diagnosis indicated that the stoppage is after house drain transitions into the sewer. Ran fixtures throughout the house and noted that water was flowing freely past the clean out in yard. No warranty if stoppage occurs again due to misuse or negligence. Sewers that have roots will require additional service, the length of operation can't be guaranteed or warrantied. They know the problem is roots, and they absolutely did not even think about running fixtures throughout the house. They did not notice waster flowing freely past the clean out in the yard, because THERE IS NO CLEANOUT IN THE YARD. So they lied about what they did and didn't do. These people are grifters. Plain and simple. Absolutely avoid them at all costs.

My daughters townhouse water supply from the street was installed incorrectly and finally sprang a…read moreleak. We called Cassell Brothers and they had a tech out right away. His name was Sam and he did a great job. He was very polite and managed a difficult job as quickly as possible. I saw the repair and i don't think we will have an issue with the line again. I highly recommend this company.