Amazing customer service. Judith personally helped me with my grandfather's timepiece. I was served…read morecoffee and a biscuit while I waited. Everyone is very nice, professional, and helpful. The service is very reasonable. Highly recommend!

Over the top facility with over the top prices. I checked to see it they could fit a quartz…read moremovement into a WWII four inch bronze gauge case. Quoted around $250. I eventually found a movement and produced the clock face myself. $$$$$$$!

Great help by Tai ! Reasonable price ! Same place from the…read morePompano Festival Flea Market

My boyfriend popped into The Watch Place for a replacement battery and to fix the clasp on his…read moremother's watch. He said the staff there were super nice, they repaired everything within 30 minutes and it was only $25. He was very happy with their efficiency and customer service. We will be returning customers!

I had an excellent experience at JR Dunn selling my Rolex. Dmitriy Usten was extremely…read moreprofessional, knowledgeable, and straightforward throughout the entire process. He made me feel comfortable, explained everything clearly, and gave me a fair and competitive offer for my watch. What impressed me most was the level of customer service and respect I received. There was no pressure, and the entire transaction was smooth and easy from beginning to end. I highly recommend JR Dunn and especially Dmitriy Usten to anyone looking to buy or sell a luxury watch. I will definitely be doing business with Dmitriy and JR Dunn again in the future!

I went into JR Dunn this morning, WOW, the new remodel n renovated store is just gorgeous!…read moreI did not go into buy anything.I went in to have a link taken out of my Cartier watch. They are so helpful so professional and friendly , especially Michelle , she's terrific and I don't remember the woman's name who took care of my watch but she was lovely! They're jewelry is just gorgeous , and I would highly recommend JR DUNN to anyone looking for something simple or something big and it's a great location , easy parking!

I did business with Josh and sold two firearms for a very fair price. They were quick and helpful…read moreand it was a pleasure doing business. I would definitely recommend and we'll be doing business with them in the future.

I stopped by today for a quick quote on two older gold bracelets I've owned for a while. I was…read morereally impressed with the knowledge and feedback from the manager ' John' on the current market pricing. He gave me a very fair price on those items. I ended up signing them away and using that as a down for a newer 14k bracelet that matched my necklace. I even ended up walking out with a nice mountain bike that I was looking for to ride around the boardwalk. Excellent customer service to say the least. Try his shop first before you commit with anyone else. You won't be disappointed.

The couple who runs this shop are so lovely. Very welcoming and excellent customer service. They…read moregot my old watch running again, and it looks great. The price was just right. I peeked around at their jewelry cases and they have some beautiful pieces, both new and vintage. I'll definitely be back. TY

Took my wife's diamond pendant necklace to be properly fitted. Arranged for a belated birthday…read moresurprise for her. They were going to call her and surprise her. They promised to put it in a nice little box. They told me they had to make a special 'hidden clasp' for the pendant to make it look right. I paid them ahead of time and waited a week ( they were going on vacation), then 2 weeks, then 3 weeks. When I called they couldn't find the order and finally said 'he's working on it now'. A week later the wife picked it up ( in a plastic bag), no 'hidden clasp' they just opened the pendant enough for the chain to fit through. Caveat emptor with this family.... Steve.... Where is the 'hidden bail" you charged me $125 for?‍ Just so people understand what a hidden Bail is... you cut gold out of my pendant to make room for the chain instead of putting on the bail you quoted. I prefer to settle things publicly You literally quoted me on the hidden bail, charged me for it and then took gold out of my wife's pendant ( no bail).

THE best experience I have ever had - or imagined - serving quality Swiss watches in the US!…read more Manager, René, is extremely knowledgable, patient and reliable. Thank you René and Bentley Jewelers. René Silvin

My experience with Bentley's Jewelers, Hugo R. Villalta - he is a liar and a thief and extra rude…read more Stay away from this business! My opinion coincides with other customers who have been misfortunate in having anything to do with this business. AVOID THIS BUSINESS! I had jewelry on consignment with Bentley Jewelers when the business closed. When it re-opened, I inquired about the jewelry but only received abuse, as if it was my fault and I should have sympathy with the problems of the new management. In subsequent contact, twice, I have received nothing but lies and more verbal abuse. I have lost $600 and the jewelry. receipt attached. I advise everyone to AVOID THIS BUSINESS like the plague as it will bring you only anger, frustration, problems and most likely monetary loss and hardship.

Patience. It's not something I have much of so when I dropped my clock off for a refurbishing and…read moreto get it running again in August, imagine my surprise when it wasn't back until December! Did I lose my clock? Turns out this isn't some kind of an automated shop . . oh no- this is a ma and pa shop where the family takes personal care of your timepieces and Alberto hand fixes everything himself. My clock, when it was ready, came back working perfectly and with a one year guarantee which I really appreciated. And the daughter who handles the estimating and payment was very helpful in reassuring me that my clock was fine throughout all the time they had it (I had emailed them just to make sure it hadn't gotten lost or misplaced as I wasn't prepared for the length of time it took to get fixed) The shop also has some antique watches, timepieces and other interesting collectibles and even perfume, so if you are looking for a special gift for someone, you may want to pop in and take a look around. There's no pressure to buy just a warm welcome and friendly service. A couple of things to note- if you get to the shop and the door is locked during business hours, knock on the door or call the shop. They oftentimes are plagued by people in need in the area looking for a handout so to protect their business they may have to lock their door. Also know that you will need to leave a 50% deposit on any major work. I have many antique clocks that sometimes need some TLC to get running again. I'm happy to have found Alberto's clock shop as I trust him to keep them all running perfectly!

I searched Yelp for clock repair businesses and Alberto's had the best rating in my area so I drove…read moreover there 2 days ago with high expectations only to discover an empty storefront. When I inquired with a neighboring shop I discovered that Alberto had PASSED AWAY 1-2 YEARS EARLIER! I'm not (entirely) blaming Yelp as obviously they can't keep up to date with all their listings but I don't see anywhere to inform them in order for them to make their own inquiry and update or remove an erroneous listing!

Ray is the only jewelry I use for repairs!! He's friendly, very reasonably priced, delivers…read morethorough but expedient service and masterfully skilled at fixing just about anything you bring him. A lot of my bracelets are very delicate and if they get snagged on something, they can break pretty easily which is why I'm glad I found Ray!! He's fixed diamonds missing from a pendant and ring, bracelets, shortened my Van Cleef bracelet and turned the additional motif into a pendant. Highly recommend him! He's located towards the center west end in the middle aisle of Festival Marketplace.

Ray is a very honest and knowledgeable jeweler…read more I brought in my Movado watch for a new battery and leather strap. He charged a reasonable price for the battery replacement and advised that I keep the leather strap since it was an original Movado strap. He took me to another vendor that he trusted who surgically stitched the strap together and made it look brand new! I also had him do a fitting on my Cuban link bracelet, he fitted it perfectly to my wrist and made sure to give me my extra links in a separate bag. I've experienced jewelers in the past that have tried keeping the extra links or not mentioning at all after making modifications. The fact that he handed the extra links first and told me to keep it safe let me know how honest of a vendor he is! Highly recommend, best watch/jewelry repair in Festival Flea Market!

In today's world, customer service seems harder and harder to find, and so many places make you…read morefeel like just another number. Not here. From the minute you walk in the door, you're greeted warmly and made to feel like family. I came in needing something as simple as watch batteries replaced, but what I found was a place I felt I could truly trust. When it comes to valuable and sentimental jewelry, I'm overly cautious about where I take my pieces. Trust matters. They were fair, fast, and very reasonably priced, and I never once felt pressured. Whether you're looking for exquisite jewelry or simply need a watch battery changed, they treat you with the same care and respect. That says a lot. I feel like I've finally found my jeweler, and I honestly wouldn't go anywhere else. It's rare these days to find people who genuinely care about their customers, and that's exactly what you'll find here.

Claribel is very knowledgeable and helps me find the best quality of jewelry for me and my daughter…read moretaking into account my budget

Always taken care of by the team over at Watch Expo in Newport Beach. Located an Audemars Piguet…read moreRoyal Oak offshore "QEII" with the Shamballa bracelet to go with it. Also enjoying the new Cars and Complication events at the expo as well. This place makes it real simple to get after all my favorite Rolex Daytonas and AP offshores. One other thing is I love the new accessories they are carrying from the Horus Straps, bags, and the Shamballa bracelets.

After A LOT of shopping and comparing, I was very comfortable purchasing my new Audemars Piguet,…read moreRoyal Oak Offshore from Nick and Shane this evening. Nick even stayed late to accommodate my schedule. They kept the store open for about 1/2 hour after they normally close, which meant the security guard had to stay too. I was concerned I would be paying a Newport / PCH tax because of their beautiful location, but they ended up being the best deal around, by a considerable margin. Questions were quickly answered by Shane through their Instagram account, which was cool. Considering this watch cost as much as a car, it's incredible how easy and comfortable the entire transaction was for me. I'm not wealthy, so this was a big deal to me. Im not sure I would've been able to go through with it if everyone wasn't so cool. Also, they were able to service my old Breitling for a fraction of what Breitling charges. I really couldn't be happier.