Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Mr Josef, I did my part taking off the bad review I gave you in exchange for you to fix my clock. I…read moredropped off the clock on April 3rd for the 8th time. It's about time you give back my Clock in working condition after over 2 years of back and forth. Either your shop can fix it, or not. Either case I'm ready to pick it up.

I have been into Class Jewelers several times for various services. I needed replacement batteries…read morefor my watches and I met the new owner, Nouman. A very pleasant experience, secure location and friendly staff.

I had a really good experience today at Class Jewelers in Deerfield Mall. My favorite ring kept…read moreflipping over. Kangie saw that I was on a walker, so she opened the door for me. I was expecting to pay a fortune to have the ring sized, but Kangie put a ring guard on it. Now it fits perfectly. And for only $21. Thank you Class Jewelers and Kanjie.

I brought my ring there to be sized. They told me that it might not be perfect because it was going…read moreto be sized more than two sizes larger and had a precious detail in it. When I got the ring back, it was perfect! Thank you, I will be back.

Great professional service. Sean responded to an inquiry on Yelp and guided me through the entire…read moreprocess. I stopped by to adjust a loose stone on my wife's ring and the polite lady who took care of me, made sure the ring never left my side. We will happily return to this store!

These jewelers are fantastic. They have been our go to for the last few years since we learned…read moreabout them. We chose them due to the amazing reviews and they continue to be amazing every time we visit. They have helped restore several of the ur pieces from rings, necklaces, earrings and watches. They are experts and are so reliable. It's always nerve wracking to leave your jewelry with anyone however I trust them completely. Just wanted to give them a huge thank you for taking such great care of us. Today I picked up my engagement ring that lost a prong so I was so scared to lose my diamond and they quickly worked to fix it and made sure everything was secure and sparkling bright! We will confidently continue to use them as our jeweler.

I have seen this clock on my father-in-law's hutch in his dining room for over 20 years and I've…read morenever seen it working. I searched and searched for someone to repair it and finally found Curtis and Curtis, I spoke with Juan and he said he would take it and do the best he could. I am extremely happy with his work and the way this clock turned out. I will use Juan for all of my clock in jewelry needs and I highly recommend them. Thank you very much for restoring this priceless family heirloom.

After checking yelp reviews for a jeweler I came to USA Jewelers to have a ring repaired. They…read moredefinitely lived up to the previous reviews Dave and Kelly were not only a pleasure to work with but their work is outstanding I love my ring and now feel secure that I will not worry about losing it

After walking into a few other places first, my now fiancé decided to work with Deep and Dave to…read morecustom make my engagement ring (which is 100% perfect and I get so many compliments on it). They do free cleanings on my jewelry every time I come in and they are without a doubt the most honest and talented jewelers in the business. I don't think any other store would have been able to work with my boyfriend at the same level of attention or the same price or quality as what he got. We are super happy and this is now my go to place for jewelry for nice events or gifts!!

Hands down it's an excellent store! Aubrey was amazing…read morefixing my jewelry It's the place to buy or sell jewelry! I strongly recommend it

I took my watch in for a simple cosmetic job, replace the bezel insert. When I got it back, you…read morecould remove the bezel with your fingers, it was missing one of the four bezel springs, the bezel clicks were sloppy and not distinct , probably due to the missing spring. I confronted the repair man with my concerns, got no satisfaction except for the sales girl repeating "we want you to be happy" over and over. I will take my watch in to JR Dunn, which I should have done in the first place. This place may be good for jewelry, not, in my sad experience, for even the simplest watch work

Ray is the only jewelry I use for repairs!! He's friendly, very reasonably priced, delivers…read morethorough but expedient service and masterfully skilled at fixing just about anything you bring him. A lot of my bracelets are very delicate and if they get snagged on something, they can break pretty easily which is why I'm glad I found Ray!! He's fixed diamonds missing from a pendant and ring, bracelets, shortened my Van Cleef bracelet and turned the additional motif into a pendant. Highly recommend him! He's located towards the center west end in the middle aisle of Festival Marketplace.

Ray is a very honest and knowledgeable jeweler…read more I brought in my Movado watch for a new battery and leather strap. He charged a reasonable price for the battery replacement and advised that I keep the leather strap since it was an original Movado strap. He took me to another vendor that he trusted who surgically stitched the strap together and made it look brand new! I also had him do a fitting on my Cuban link bracelet, he fitted it perfectly to my wrist and made sure to give me my extra links in a separate bag. I've experienced jewelers in the past that have tried keeping the extra links or not mentioning at all after making modifications. The fact that he handed the extra links first and told me to keep it safe let me know how honest of a vendor he is! Highly recommend, best watch/jewelry repair in Festival Flea Market!

Lovvvve this place! Excellent customer service does, indeed, still exist! Super nice and…read moreprofessional staff! I am a new and permanent client!!

Everyone there is kind and their prices are reasonable, I got a great deal for getting my soon to…read morebe husband's wedding ring resized. I will certainly return for jewelry cleaning and any other needs, thank you for the great service. They are awesome.

Ordered a bracelet from here as it was priced lower than market value. I think they called it part…read moreof the friends and family deal on their site. Cheryl had reached out to me after I ordered and let me know the turnaround on the size and wanted to confirm it was actually not too big. I ended up going a size smaller than anticipated which turned out to be the correct choice in the end. So, I am grateful for her reaching out. She also made sure to overnight my package so it arrived before I left on my trip out of town. It arrived just in time! Overall, I definitely recommend this place! The prices are great and the personal customer service was so nice and actually really needed. I will be checking here first next time I have a jewelry need. Thanks Cheryl!

I went into JR Dunn this morning, WOW, the new remodel n renovated store is just gorgeous!…read moreI did not go into buy anything.I went in to have a link taken out of my Cartier watch. They are so helpful so professional and friendly , especially Michelle , she's terrific and I don't remember the woman's name who took care of my watch but she was lovely! They're jewelry is just gorgeous , and I would highly recommend JR DUNN to anyone looking for something simple or something big and it's a great location , easy parking!

My grandmother wanted to find a place where she can repair a sentimental pendant. The pendant…read moreitself is surrounded by gold. She was under the impression that it was filled with 10K gold. There was a jeweler who explained the gold is actually less than 10K and the gemstone in the center is a gold stone. He also took his time to explain what the process would entail if we wanted to make the gold part of the pendant in 14K. He also went into depth on possible costs. He explained it in English to me and then took his time to explain it in Spanish for my grandmother. He was honest and patient with my grandmother which is something I really appreciate. I would be coming back here for any of my jewelry needs: repair and purchase. Highly recommend

Leo was very helpful. Wonderful customer service. I also purchased a beautiful pair of Greek Key…read moregold earrings. Lovely store. Great selection of jewelry!