I had the great pleasure of working with Carol Yuan in searching for my new home…read more Carol has over 20+ years experience in the real estate industry. She is extremely detailed and looks out for the buyer's best interest. She helped with lots of input in documents, certain red flags for properties I was looking at, and quick, constant answers for my questions. She was very responsive via text whenever I wanted to check a location out. Looking back at texts, I only worked with Carol for about 3 months before officially finding my home. Although it seemed like I was looking for a home for a lot longer, we were able to accomplish a lot in that short time. As somebody who spent majority of their time on Zillow to look for properties, Carol was quick to find time for me to visit properties and do preliminary research for those I was interested in. She always had my best interests in mind when providing input. I trusted Carol a lot and she did not disappoint once. Even in the closing process, Carol was extremely responsive and was helpful in reviewing all the details and documents. Carol is extremely positive and patient. As a first time home buyer, I could fully trust her and felt comfortable in all the steps from beginning to end. Please reach out to me if you have any questions (or reach out to Carol directly!)

Greg was my loan officer (co-owner of Accessbanc) for a purchase loan. He promised excellent rates…read moreto start, but throughout the process the rates kept on creeping up and fees were inflated (I have the GFE to prove it). Accessbanc is good if you have a very simple loan and lots of patience and time to followup. Do NOT go to Accessbanc, if you: 1) Are pursuing finance for a purchase which is time critical 2) Have a more than simple loan application 3) Expect transparent, clear communication on loan status 4) Call backs to phone queries to pursue more clarification Given the competition in this market for loans, I would look elsewhere for a loan.

We had a very positive experience with Toshi Nakamura at AccessBanc in January this year. We were…read morehaving communication difficulties with a local broker and a neighbor recommended we contact her. What a delightful, competent, professional. Toshi got us a much better rate, communicated frequently and was always available to answer our questions, whether by email or phone. Since we had such a positive experience with our refi, we again contacted her as we were preparing to purchase a four-plex. She worked very hard again for us and put in many hours searching for lenders. Even tho the bank would not finance the loan at the last minute, she continued to try to find something for us. Unfortunately the issue was the property type and she had no luck. She gets an A+ again for all of her efforts.

Julia recently helped us get a loan for our dream house. I…read moreaccidentally came across a property that I really liked (on a Friday) and wanted to put an offer as soon as possible competing with several other suiters. Julia worked diligently during the weekend to go over my assets and liabilities and gave me a pre-approval on Sunday night (despite power outages due to fires)! My offer was accepted but the seller wanted a tight period of contingency removal. Again, Julia worked diligently to put all documents in order for the UW review (I have a complicated portfolio of assets and liabilities). In multiple rounds of interactions with the UW, Julia was very quick in looping back the inquiries to me and channelling back my responses to the UW. Without Julia's help, we couldn't lift the loan contingency in time and could have missed the opportunity to buy the property. We very much appreciate the help that Julia provided in the process.

I recently bought a house through Julia and she was great in helping me narrow my requirements,…read morefind houses, and write multiple offers. I have also done multiple refinances with Julia and she is very efficient in finding the right offer and completing the process.

Cindy is a VERY helpful landlord. Had the pleasure of leasing a home from her from 2017 to 2020…read more The home was great, very well maintained and Cindy was always on top of making sure seasonal maintenance was taken care of. Thanks, Cindy, for being such a welcoming landlord and always being there for us, especially during 2020!

Cindy was our relator for us to find a house during this COVID pandemic. She was very active in…read morehelping us with finding listings that met our criteria and quickly setup appointments with the sellers to be able to view the houses. She prepared all the disclosures ahead of time and walked us through the each house on what to look for. We loved working with her and would highly recommend working with her.

Green Valley Realty has helped our family to buy several houses in bay area. Especially the…read morerealtor William Pan, who is awesome and assisted us to get our dream house as well. Here are the reasons I choose Green Valley Realty: 1. Took our needs when considering all aspects of the home. 2 . Very helpful and answered any questions 3. Professional and honest suggestions to help us make decisions. 4. Did a solo walk through of the house we were eyeing. 5. Did a thorough recap of disclosures and thoughts regarding the house. 6. Coordinated seamlessly with the bank loan officer to close this deal fast and efficiently 7. Always stand by the customers and provide objective suggestions to protect client's right to avoid the future arguments and lawsuit. 8. Provided enough information for the remodel projects and advised us with more professional experience. If you are looking for a professional and supportive realtor, Green Valley Realty would be the best choice.

Had this agent Dongmei Tan as a sell agent who verbally committed two weeks open house but ended…read moreafter one week because we turned down a single offer. She seemed so pissed off and canceled our open house without negotiation took our key to her place without my permission and asked me to come to her to pick it up. I was literally laughing at this professionalism or personality LOL. Good that we realize we would not work with her on any next steps after selling. Literally the effort on selling a house is minimum, some of these agents took themselves too seriously. As I clearly stated the minimum expectation and so to turn down the offer, and she took off. I wish anyone to not work with this person it's beyond disappointing. One star best I can rate this off...

Stephanie is very professional, patient, diligent, trust-worthy and friendly and fun. She works…read moreextremely hard to service her clients; always look out for client's best interests.

It has been such a pleasure working with Stephanie! She is very energetic and on top of everything!…read moreShe is also straightforward and very easy to communicate with. I will definitely refer my friends and family to work with Stephanie in the future.

Rashel came recommended to us by our realtor, and she did not disappoint at all. By the end of our…read moreexperience with her, we knew why he called her his #1 choice for a lender. She was available by phone, quick to text back, and if she was in a meeting, she was quick to have someone in her group help us. She told us she was 24/7, and she meant it. As a first-time home buyer, the process can be daunting, but she walked us through every step of the way, and she provided thorough updates even if they seemed small. This helped ease the process. I am 100% certain that our offer was accepted in part due to the phone call she does to the selling agent when you send in an offer. By the end of the process, it felt like we had another friend who was cheering us on the whole way. Our realtor was amazed at her efficiency in getting us a 14 day close. Do not sleep on the decision to pick Rashel as your lender. She is amazing!!!

I reached out to Rashel when I was looking to refinance, and I was so happy to have her on my side…read more She's so knowledgeable about everything, and if she didn't know the answer, she would find the answer, and get back to me with information that I needed, as well as information that I didn't consider or know that I should know. If you are looking for a friendly, honest, hardworking person, who will have your best interest at heart, work with her. You won't be disappointed, and be very happy that you did.

I have multiple properties in South Bay and among many I worked with, Lynn is the best. As one…read moreexample of many refinances closed with Lynn, I recently worked with Lynn at Morgan Real Estate to refinance the ARM mortgage on our property into a 10 year fixed, with significant rate reduction. And the experience was, as always, excellent. Lynn is very experienced and have strong market intuition. She monitored the market closely and locked a great rate for us at the exact time. As a finance professional myself I watch mortgage rates everyday (generic macro data, not lockable, retail offerings) and the point in time when she called me was the lowest possible since Iran war started, and the only window of opportunity in the past 60 days. This is not something you can expect from a mediocre, no-skin-in-the-game agent. The process was super smooth and efficient. We closed in 18 days. Lynn stands out for her reliability, clear communication, her ability to keep her promises and to deliver. I'll definitely be introducing her to my coworkers and friends, and would gladly work with her again.

I was looking to refi the ARM mortgage for our investment property to 30 year fixed. Lynn was very…read moreexperienced and gave me good analysis if my income alone would qualify. She quickly moved to lock-in a good rate for us which now looks even better. The whole refi process was very smooth. Susan, the loan processor was excellent. Now our loan was closed as expected after a month from start to finish. I would highly recommend Morgan Real Estate for anyone looking to get a mortgage loan!